Director, Patient Experience Jobs

Explore high-paying roles in the field of patient experience. Improve healthcare delivery, and elevate patient satisfaction and safety standards in the industry.

What Does a Director, Patient Experience do?

As a Director, Patient Experience, you would be responsible for developing and implementing strategies to improve patient satisfaction. This includes designing patient feedback systems, analyzing patient care feedback, and leading improvements in patient care services.

Skills Required

Key skills include leadership, excellent communication, and dedication to patient care. You should also have a deep knowledge of healthcare service shortcuts and the ability to interpret patient care data.

Education Requirements

Most positions require a Master's degree in healthcare administration or a related field. Experience in a healthcare setting is also usually required.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$150K - $180K *

Champion the design and execution of innovative omnichannel strategies. Collaborate across teams to enhance user experiences, drive brand alignment, and leverage data insights, ensuring impactful solu...

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$82K - $153K *

Champion quality improvement initiatives across departments to enhance patient care, leveraging data analysis and stakeholder collaboration to drive evidence-based decision-making and sustainable oper...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Shape the future of healthcare operations by leading strategic expansion and operational excellence in a new market. Utilize your leadership and management skills to drive efficiency, compliance, and...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Champion effective risk management across healthcare operations, leading a team to identify, evaluate, and mitigate risks. Collaborate with diverse stakeholders to enhance patient safety, streamline c...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Shape the future of patient safety by advancing safety programs that eliminate avoidable harm and enhance care quality through proactive system redesign and collaboration with healthcare teams...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$60K - $99K *

Lead the charge in conflict resolution within a healthcare setting, utilizing active listening and critical thinking to enhance patient and family experiences, while ensuring compliance with regulatio...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Engage with us to elevate patient care quality and safety through strategic leadership in quality improvement, clinical education, and regulatory compliance, ensuring high standards and continuous enh...

6 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$120K - $170K *

Join a team that drives customer success in healthcare by leading and mentoring professionals to enhance engagement, satisfaction, and growth through innovative solutions and strategic relationships...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $170K *

Champion customer success by building strategic relationships and leading a team to enhance client satisfaction and engagement. Drive impactful solutions and foster growth within the healthcare sector...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Lead impactful clinical services strategy and execution across client engagements. Drive innovation and optimize workflows while collaborating with cross-functional teams to enhance client outcomes an...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$75K - $100K *

Pioneer growth by driving new business and expanding client relationships. Engage with Urgent Care groups and Health systems, utilizing your expertise to provide value through strategic sales initiati...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$75K - $100K *

Shape the future of healthcare sales by driving new business in Urgent Care groups and Health systems. Collaborate with clients as a trusted advisor to provide insights and upsell innovative solutions...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$120K *

Unlock your potential in a vital sales role, driving growth in healthcare solutions and collaborating with teams to enhance customer relationships and maximize success across the Florida, South Caroli...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$120K *

Grow your career by driving sales within urgent care and health systems. Own your territory while collaborating with a dedicated team to achieve revenue goals through strategic relationships and value...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$75K - $100K *

Deliver impactful sales strategies by engaging healthcare clients, driving revenue growth, and collaborating with teams. Own the client experience while managing strategic accounts to exceed performan...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$81K - $115K *

Launch your career with a strategic advisory role where you'll enhance workforce engagement across diverse healthcare organizations. Collaborate with leaders to implement effective listening strategie...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$146K - $272K *

Lead five journey teams and HR Liaisons, fostering collaboration to deliver tailored, engaging employee experiences while coaching leaders and driving continuous improvement across HR initiatives...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Healthcare

$130K - $150K *

Drive customer experience excellence by leading strategy, operations, and improvements for veteran and military-connected memberships, overseeing service strategies, grievances, appeals, and portal ma...

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $95K *

Champion patient experience initiatives by leading diverse teams to enhance engagement, drive compliance, and achieve organizational goals through strategic project management and collaboration across...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Join us in enhancing quality and performance across healthcare facilities, driving patient safety initiatives, overseeing compliance surveys, and leading improvement teams to deliver exceptional care...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $170K *

Drive transformation in clinical product management, unifying EHR systems, optimizing workflows, and enhancing clinician tools to improve patient outcomes and streamline administrative tasks in a high...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $170K *

Champion the evolution of clinical product management, connecting clinicians with essential tools. Lead innovative integrations and optimize workflows, ensuring a seamless experience that enhances pat...

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Inspire cross-functional excellence by embedding experience discipline in operational redesign. Lead enterprise-wide initiatives ensuring seamless member and stakeholder journeys through strategic tra...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in fostering a culture of safety within healthcare. As a strategic leader, enhance patient safety, manage risk programs, and collaborate with executive teams to drive improvement acros...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$84K - $127K *

Join a team that's redefining patient financial experiences by optimizing workflows, enhancing automation, and driving operational excellence. Your leadership will foster collaboration, accountability...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What main responsibilities does a Director, Patient Experience face?question toggle

    A Director, Patient Experience is primarily tasked with improving the overall patient experience. This includes the responsibility of designing and implementing patient feedback systems, training staff towards better patient care, ensuring patient expectations are met and exceeded, and making continuous improvements based on patient feedback.

  • What does a typical day for a Director, Patient Experience look like?question toggle

    A typical day might include meeting with hospital staff, reviewing patient feedback, analyzing patient care measures, drafting new improvements initiatives in existing procedures, and overseeing the execution of implemented changes.

  • What skills are important for a Director, Patient Experience position?question toggle

    Important skills include leadership, patient-focused orientation, strategic planning abilities, advanced communication and interpersonal skills, and understanding of healthcare operations.