Director, Patient Experience Jobs in Seattle, WA

The Senior Director of the Access Experience Team will lead strategic initiatives for clients in the pharmaceutical and life sciences sectors, focusing on payer marketing and access strategies. This r...

Lead strategic and operational execution across Clinical Support Services, ensuring processes are defined and scalable. Collaborate with teams to enhance performance, quality, and efficiency in clinic...

Lead impactful clinical services strategy and execution across client engagements. Drive innovation and optimize workflows while collaborating with cross-functional teams to enhance client outcomes an...

Revolutionize user experiences as you lead a skilled team, driving product growth through innovative design strategies that enhance customer journeys while ensuring alignment with business goals and b...

Join a team that leads strategic oversight for Epic clinical applications, driving operational excellence and member-specific support while fostering continuous improvement in service delivery and tea...

Lead strategic initiatives for patient engagement, integrating patient insights into research and advocacy to enhance care and outcomes for the kidney community. Collaborate with stakeholders to drive...

Drive impactful patient-centered research by leading multidisciplinary teams, providing strategic direction, and ensuring high-quality delivery of outcomes to pharmaceutical partners throughout the dr...

Champion customer success excellence by leading strategic initiatives, optimizing engagement, and enhancing retention in a hyper-growth healthcare environment, while fostering a culture of accountabil...

Drive customer success excellence in a fast-paced healthcare environment, leading strategic initiatives to improve retention, operational scalability, and service quality while leveraging AI insights...

Drive quality management innovation by leading product strategy and development, ensuring effective workflows that enhance clinician performance and improve patient outcomes in healthcare settings acr...

Lead the charge in enhancing our pre-bill DRG review program, ensuring coding integrity and compliance while imparting expert training to elevate staff competencies and collaborative efforts in revenu...

Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

Lead the management of Patient Services initiatives while ensuring quality, cost, and service targets are met. Drive program evolution, oversee client relationships, and develop strategic business pla...

Innovate by driving a unified design and user experience strategy across healthcare technology, enhancing product usability, alignment with customer needs, and leveraging AI-proficient design methodol...

Lead strategic initiatives in clinical affairs, integrating innovation and compliance to elevate patient care and drive effective healthcare delivery. Collaborate across teams to enhance clinical solu...

Transform the delivery of accreditation and certification by leading a dedicated team, enhancing organizational engagement, and driving mission expansion while achieving strategic business objectives...

Drive innovative patient-centered research, providing strategic guidance on clinical outcome assessments to clients, while leading projects and mentoring staff to elevate health outcomes in drug devel...

Optimize the digital experience across Care Centers, ensuring efficient web operations and executing online scheduling strategies while collaborating with IT and market teams to enhance patient engage...

Pioneer the patient experience by leading digital conversion strategies and team collaboration. Own critical surfaces like checkout and personalization while driving measurable outcomes through experi...

Champion customer experience by leading a 40-person team, developing AI-driven strategies, enhancing customer insights, and partnering cross-functionally to elevate support operations and product road...

Champion quality care by leading clinical assessments for Medicare beneficiaries. Engage with teams to enhance compliance, improve service delivery, and ensure adherence to CMS guidelines while workin...

Unlock potential by leading enterprise forecasting and pipeline governance. Collaborate with cross-functional teams to drive performance insights, improve planning accuracy, and optimize revenue strat...

Transform healthcare navigation through analytical insights and hands-on clinical support. Drive optimal member outcomes by collaborating with cross-functional teams while enhancing best practices in...

Transform compliance practices by driving operational excellence and ensuring regulatory adherence in a dynamic pharmacy environment. Collaborate cross-functionally to reinforce standards, assess risk...