Director, Customer Success Jobs in Washington, DC

Drive impactful change by optimizing product operations through collaborative process design, ensuring alignment and efficiency while fostering innovation and simplification across complex product tea...

Unlock potential by leading technical discovery and engaging prospects to assess business challenges. Bring expertise in data analytics and pre-sales strategy to foster impactful customer relationship...

Lead the charge in executing client implementation activities with operational excellence. Drive strategy into scalable processes while fostering cross-functional collaboration and ensuring successful...

Join a team that drives strategic partnerships and expands our channel ecosystem, focusing on collaboration, growth, and performance analytics to enhance market presence and optimize partner success i...

Champion integrated strategies that drive growth and efficiency across a portfolio of client accounts. Lead high-level relationships and cross-functional teams, translating insights into actionable pl...

Champion mission-critical project delivery for a federal time-and-attendance system, managing a team to support 17,000 users. Drive enhancements, lead risk management, and ensure timely payroll proces...

Unlock potential by leading AI-powered product experiences, driving customer success through strategic roadmaps. Collaborate with cross-functional teams to ensure intuitive solutions that deliver meas...

Champion Agile methodologies to enhance delivery across multiple systems. Manage cross-functional teams, mitigate delivery risks, and ensure alignment in a complex portfolio environment while maintain...

Empower operational efficiency by leading merchant onboarding, underwriting, and risk management for a growing payments platform. Optimize processes using data-driven decision-making and AI-driven aut...

Deliver exceptional account management for enterprise customers while driving sales growth through upselling and maintaining long-term relationships. Collaborate with internal teams to enhance client...

Innovate positioning and messaging for a diverse educational product portfolio. Spearhead go-to-market strategies and empower sales teams with compelling tools to enhance market presence and ensure im...

Drive impactful customer success initiatives in Financial Services, crafting transformative strategies that align with enterprise goals. Collaborate with CxO-level stakeholders, utilizing a human-cent...

Elevate operational performance through strategic leadership and coaching. Drive growth, service stability, and accountability in a multi-unit service environment, ensuring sustained business improvem...

Join a team that's committed to transforming data governance. You will own the data glossary and operational data integrity, enabling cross-functional teams to rely on accurate and actionable informat...

Drive impactful HR initiatives and programs as you collaborate with teams, optimize processes, and enhance employee engagement to align organizational objectives and foster compliance...

Engage key accounts by driving customer satisfaction, retention, and growth. Collaborate cross-functionally to enable the success of clients, leveraging product expertise and fostering best-practice a...

Advance biopharma account growth by leading strategic proposals, fostering collaboration, and developing comprehensive customer insights. Drive innovative accounts development initiatives in a dynamic...

Drive transformational change by managing a national enterprise SaaS account portfolio. Engage deeply with customers in the CX and Contact Center industries to optimize performance through AI and ML t...

Unlock potential by leading strategic partnerships within the technology sector to drive impactful innovation and philanthropy. Collaborate cross-functionally to secure significant corporate funding...

Lead the charge in cultivating strategic partnerships with tech companies to advance organizational goals. Collaborate across teams to create innovative funding opportunities and strengthen relationsh...

Lead the charge in optimizing a global PMO ecosystem, driving alignment across product initiatives. Harness your media technology expertise to enhance governance, streamline processes, and achieve rev...

Transform IT operations by establishing an Agile PMO, driving budget management, and enhancing vendor strategies. Serve as a leadership partner, ensuring effective portfolio management and optimizing...

Shape the future of IT operations by leading a unified PMO function, driving Agile transformation, budget management, and vendor strategy, while fostering collaboration and continuous improvement acro...

Join a team that drives innovative content solutions for healthcare education, enhancing learning experiences by developing and managing cutting-edge content platforms that support accredited educatio...

Lead the charge in data transformation by overseeing project managers, ensuring agile delivery, and fostering collaboration with product teams. Drive initiatives that enhance enterprise data architect...