Director, Customer Success Jobs in Washington, DC

Shape the future of customer experience by advising clients on strategy, governance, and modernization. Leverage deep expertise in Financial Services to drive transformative CX programs and mentor tea...

Shape transformative SaaS experiences by leading product strategy, enhancing user engagement, and driving cross-functional growth initiatives to redefine hospital sterile processing operations into a...

Transform customer support by leading a team that delivers exceptional service in the credit card sector. Drive operational excellence, manage escalations, and enhance customer experiences through inn...

Lead and innovate total rewards strategies, guiding multiple teams to drive performance and achieve departmental goals while influencing key stakeholders and managing complex business challenges...

Lead the charge in shaping impactful federal policies, driving Cohesity's advocacy strategy to strengthen its position on IT procurement and cybersecurity while fostering critical relationships in Con...

Empower federal public policy and advocacy strategies to drive government engagement. Collaborate with internal teams and external partners to influence legislation affecting IT procurement and cybers...

Explore and advance federal advocacy strategies, engaging with Congress, federal agencies, and trade associations. Collaborate to drive outcomes in cybersecurity policy, IT procurement, and AI governa...

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

Shape the future of user experience in a high-growth SaaS environment. Lead a global design team to revolutionize the product strategy, integrating AI-driven solutions, while ensuring a seamless and u...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Drive the access strategy and marketing for innovative treatments, leading a talented team to engage payers and organized customers. Collaborate cross-functionally to ensure successful product positio...

Strategize the execution of access strategy and marketing for a growing portfolio. Lead and develop a team of Access Marketers, collaborating cross-functionally to ensure effective launch and value me...

Elevate your project management career by driving strategic initiatives within site reliability engineering. Collaborate with cross-functional teams to enhance system stability and communication, ensu...

Lead and optimize enterprise project management governance, ensuring consistent methodologies and high-quality deliverables. Collaborate with cross-functional teams to enhance contract compliance and...

Champion the transformation of global alliances into a revenue-driven engine. Lead strategic initiatives that ensure measurable outcomes through effective partnerships, driving customer success and ma...

Optimize sales effectiveness by developing strategic readiness programs and resources. Lead a team to enhance coaching, field engagement, and execution support, driving performance goals and aligning...

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

Drive growth by shaping strategic partnerships and optimizing processes in a dynamic business development role. Collaborate with teams to enhance e-commerce performance, create lead generation strateg...

Transform account management by owning high-value client relationships, guiding strategies for growth, and optimizing customer health insights across segments. Engage collaboratively with cross-functi...

Shape the future of enterprise customer success by driving account engagement, satisfaction, and growth. Collaborate with teams to deliver exceptional service and optimize usage of solutions, ensuring...

Lead the charge in client experience by harnessing strategic partnerships and operational excellence. Drive business growth, foster team collaboration, and cultivate executive relationships for optima...

Unlock potential by leading strategic operational initiatives, fostering collaboration, and ensuring effective execution across a highly matrixed organization, while supporting senior leadership and d...

Shape the future of energy by managing large-scale utility storage projects. Lead cross-functional teams to deliver projects on time, within budget, and with the highest quality and safety standards f...

Lead the charge in growing and enabling the world's largest offensive security community by driving strategic initiatives, delivering top-notch live hacking events, and optimizing community engagement...

Shape the future of organizational strategy and capability within a thriving biotech firm. Collaborate with leaders and teams to enhance workforce effectiveness, streamline operations, and drive susta...