Director, Customer Success Jobs in Washington, DC

Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...

Inspire a culture of excellence by leading a high-performing Customer Success team, driving strategic initiatives that enhance client satisfaction and retention across complex accounts while maximizin...

Lead transformative Product Marketing strategies to enhance messaging and Go-To-Market initiatives across product lines. Collaborate with cross-functional teams to optimize positioning and drive growt...

Deliver impactful global partner strategies that drive recruitment and scalability in diverse channels, ensuring mutual growth and value creation through effective collaborations across teams and ecos...

Champion the transformation of knowledge management using AI-driven systems, enhancing employee readiness and collaboration across the organization while fostering scalable growth and innovation in le...

Lead the charge in developing and commercializing payer analytics products, driving product strategy and execution within a matrixed environment. Collaborate cross-functionally to translate market ins...

Champion client success through strategic engagement and revenue cycle improvements, driving performance, satisfaction, and growth for enterprise partners while leading operational excellence across h...

Join us to lead product management efforts, shaping strategies that drive civic tech innovation. Oversee a talented team, collaborate cross-functionally, and prioritize initiatives, enhancing user eng...

Shape the future of customer support by leveraging data insights to enhance experiences. Collaborate with diverse teams, driving analytics projects that inform product design and improve operational o...

Explore an opportunity to drive client success and strategic initiatives while managing relationships within the renewable energy sector. Leverage your expertise to exceed targets and ensure seamless...

Transform client success by leveraging institutional investment expertise to drive retention and revenue growth for top-tier clients through strategic relationship management and data-driven decision...

Develop and execute tailored strategies to drive customer success across accounts. Partner with diverse stakeholders to manage renewals, expansions, and adoption, ensuring meaningful impact and optima...

Unlock potential by guiding clients to maximize value from innovative solutions. Collaborate cross-functionally to drive adoption, engagement, and measurable outcomes, ensuring clients achieve their s...

Join a team that's shaping the future of innovation and technology. Take ownership of key initiatives, driving growth in a dynamic environment while ensuring the security and privacy of crucial inform...

Support strategic account growth by managing relationships and sales for enterprise clients. Drive revenue through product deployment, develop account plans, and collaborate across teams to exceed per...

Join a team that partners with government and education sectors to drive retention and growth. You will leverage your expertise in B2B SaaS to build strong relationships and advise on best practices...

Lead operational transformation initiatives, manage cross-functional teams, and enhance client success strategies. Drive onboarding, product adoption, and value realization while ensuring scalable ser...

Lead strategic partnerships to elevate and scale multi-year AI and LLM relationships. Collaborate cross-functionally to deepen alliances, drive integration optimizations, and advance collaborative opp...

Lead a dedicated team within Commercial Onboarding and Servicing, fostering client success and guiding service execution. Drive performance, enhance client experiences, and manage service strategies i...

Lead the digital transformation by driving strategic initiatives that enhance user engagement and deliver innovative solutions, ensuring alignment of technology with business goals while managing a hi...

Architect integrated marketing strategies to enhance brand identity, drive growth, and forge meaningful audience connections across channels. Collaborate with cross-functional teams to deliver impactf...

Optimize regional sales initiatives by leading a dynamic team, driving revenue growth through effective mentoring, and enhancing customer relationships while achieving strategic sales objectives in a...

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

Champion partner integrations by bridging technology and business needs. Lead technical discussions, design solutions, and ensure seamless onboarding for a diverse range of B2B partners while optimizi...

Tackle media strategy and planning for healthcare clients. Lead a team, innovate omnichannel solutions, and drive measurable outcomes. Partner with stakeholders to elevate audience-first approaches an...