Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$114K - $140K *
Optimize clinical supply chain operations to ensure timely product availability for global clinical programs. Lead cross-functional teams, manage risks, and enhance process efficiencies while meeting...
1 week ago
Director, Business Development
$125K - $180K *
Elevate your career by driving business growth in the biotech and pharma sectors. This role allows you to influence strategies, build partnerships, and deliver sustainable revenue through innovative p...
4 days ago
Senior Director of Underwriting, Fraud Monitoring & Boarding
$150K - $170K *
Champion daily merchant boarding, underwriting, and risk operations while enhancing efficiency and control. Lead a high-performing team, modernize processes, and operationalize data insights for impro...
4 weeks ago
Senior Director of Underwriting, Fraud Monitoring & Boarding
$140K - $160K *
Empower operational efficiency by leading merchant onboarding, underwriting, and risk management for a growing payments platform. Optimize processes using data-driven decision-making and AI-driven aut...
4 weeks ago
$137K - $245K *
Shape our Worker Safety initiative by driving product strategy from concept to market. Engage with customers to discover insights, define ROI, and lead cross-functional teams to build impactful soluti...
1 week ago
$214K - $295K *
Reimagine corporate marketing by leading a dynamic team to craft cohesive narratives that resonate with industry leaders and customers. Shape strategies across public relations, social media, and comm...
Yesterday
Director, Knowledge Management
$80K - $130K *
Innovate the staff intranet as a trusted knowledge hub, ensuring clarity amidst complexity. Lead information architecture and content quality, enabling staff to swiftly access reliable guidance in a d...
2 days ago
Account Executive Director, Finserv
$150K - $180K *
Drive strategic growth in the financial services sector by leading high-impact sales efforts of AI-powered identity and fraud solutions, targeting both greenfield and existing accounts for maximum val...
4 days ago
VP, Product Delivery & Growth - AI
$175K - $210K *
Empower your career by leading go-to-market strategies and product growth for AI solutions. Drive adoption and revenue through cross-functional collaboration, executive engagement, and organizational...
Today
VP, Product Delivery & Growth - AI
$160K - $200K *
Lead the charge in product delivery and growth for a dynamic portfolio, steering go-to-market strategies, commercial models, and executive engagement to drive adoption and revenue. Foster team develop...
Today
Senior Customer Success Manager / Responsable principal de la réussite client
$70K - $140K *
Optimize customer relationships and advocate for client needs while ensuring a seamless experience with product offerings. Leverage data-driven insights to improve engagement and retention for medium...
1 month ago
Global Study Manager/Project Leader - US or Canada - FSP
$110K - $130K *
Drive the global operational leadership of clinical trials, overseeing execution and vendor management to deliver quality study data on time. Collaborate with cross-functional teams and provide mentor...
Reposted 3 weeks ago
Program Manager, Customer Advocacy & Programs
$110K - $130K *
Lead high-impact, cross-functional initiatives focused on enhancing user advocacy and service quality by transforming ambiguity into actionable strategies and measurable outcomes across various teams...
Yesterday
Director of Company Operations - West Division
$125K - $150K *
Elevate operational performance through strategic leadership and coaching. Drive growth, service stability, and accountability in a multi-unit service environment, ensuring sustained business improvem...
3 weeks ago
Associate Director, Data Management
$150K - $195K *
Elevate clinical data quality as a key leader in trial execution. Oversee data management deliverables, process optimizations, and compliance within cross-functional teams to support clinical developm...
3 weeks ago
Program Manager, Business Insights and Analytics
$115K - $143K *
Join a team that's committed to transforming data governance. You will own the data glossary and operational data integrity, enabling cross-functional teams to rely on accurate and actionable informat...
3 weeks ago
$69K - $101K *
Drive impactful HR initiatives and programs as you collaborate with teams, optimize processes, and enhance employee engagement to align organizational objectives and foster compliance...
1 week ago
Customer Success Manager, Enterprise - Unity
$92K - $115K *
Engage key accounts by driving customer satisfaction, retention, and growth. Collaborate cross-functionally to enable the success of clients, leveraging product expertise and fostering best-practice a...
2 weeks ago
Director, Business Development - Manufacturing
$150K - $180K *
Drive new business growth by acquiring enterprise clients in Manufacturing. Engage senior executives, leverage industry insights, and deliver strategic solutions in digital transformation. Build lasti...
3 weeks ago
$125K - $150K *
Advance biopharma account growth by leading strategic proposals, fostering collaboration, and developing comprehensive customer insights. Drive innovative accounts development initiatives in a dynamic...
3 weeks ago
Vice President, Client Partnership
$160K - $200K *
Lead the charge in client success by managing a diverse portfolio while driving sales growth and innovative solutions. Collaborate with multiple teams to exceed client expectations and foster strategi...
2 days ago
$185K - $210K *
Drive transformational change by managing a national enterprise SaaS account portfolio. Engage deeply with customers in the CX and Contact Center industries to optimize performance through AI and ML t...
3 weeks ago
Sales Director- Regional Enterprise Expansion
$139K - $185K *
Grow your career with a dynamic sales leadership role driving Enterprise growth. Lead a talented team to amplify customer relationships, enhance revenue, and foster a high-performance culture focused...
2 days ago
Staff Customer Experience Strategist
$100K - $120K *
Shape the future of customer experience by leveraging data-driven insights to optimize journeys, diagnose issues, and enhance operational strategies across product, payments, and customer interactions...
3 days ago
$150K - $180K *
Drive and optimize a global PMO ecosystem, orchestrating product pipelines and aligning cross-functional leadership to turn complex initiatives into predictable revenue streams...
Yesterday
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.