Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
(Remote) Director, Support Services
$100K - $120K *
Accelerate progress at a leading healthcare technology firm by driving support excellence. Lead a dynamic team, enhance operational performance, and foster customer satisfaction through strategic inno...
2 weeks ago
Director, Growth & Customer Acquisition
$120K - $180K *
Shape the future of customer growth by leading strategic initiatives that drive net-new client acquisition, optimize conversion rates, and enhance overall funnel performance across multiple growth cha...
2 weeks ago
Senior Director, Business Development - US
$164K - $326K *
Accelerate business growth by driving sales and client relationships; engage with key accounts to deliver proposals, presentations, and strategic planning. Utilize strong communication and organizatio...
2 weeks ago
Senior Customer Engagement Manager
$166K - $185K *
Transform the future of insurance by advising and leading AI-driven changes for major US carriers. Oversee strategic initiatives from inception to execution, fostering strong client relationships whil...
2 weeks ago
Senior Manager, Account-Based Experience (ABX)
$120K - $150K *
Engage enterprise accounts through personalized, data-driven ABX programs. Lead cross-channel initiatives from pipeline generation to revenue acceleration while fostering collaboration between marketi...
Yesterday
$101K - $161K *
Pioneer client success by managing enterprise-level accounts. Develop strong relationships, optimize business processes, and leverage financial knowledge to drive retention and expansion while ensurin...
Reposted 2 weeks ago
Director - MGA & Program Claims
$150K - $175K *
Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...
3 weeks ago
$170K - $204K *
Lead the charge in driving revenue growth by managing a dynamic sales team, developing strategic initiatives, and leveraging solution-selling techniques to exceed sales targets in the enterprise fraud...
1 week ago
$90K - $120K *
Lead the charge in enhancing customer care and technical support for our diverse software solutions. Drive team performance, manage escalations, and ensure high-quality service delivery while fosterin...
3 weeks ago
$70K - $95K *
Partner with us to deliver tailored onboarding and implementation solutions, ensuring customers maximize the value of their products through expert guidance, collaboration, and ongoing support in thei...
3 days ago
Workday Partner Relationship Manager
$120K - $158K *
Drive partner-sourced revenue through hands-on deal management and pipeline oversight. Collaborate with Workday and Elmo teams to accelerate opportunity closure and ensure accuracy in forecasting whil...
2 weeks ago
Sr. Marketing Manager, Product-Led Growth, Legal & Insurance
$128K - $160K *
Pioneer the end-to-end product-led growth for our insights platform, driving user acquisition, engagement, and revenue through innovative lifecycle strategies and cross-functional collaboration. Champ...
4 days ago
$278K - $310K *
Champion innovative clinical strategies in ophthalmology, leading the design, execution, and analysis of trials focusing on retina programs, while ensuring patient safety and driving cross-functional...
1 week ago
Director, Enterprise Data Management & Governance
$167K - $220K *
Lead data governance and management initiatives, driving policy enforcement and standards across teams while engaging hands-on in data profiling and AI application to ensure data integrity and quality...
1 week ago
$110K - $220K *
Transform complex programs into actionable roadmaps by leading cross-functional teams and executing strategies from approval through launch and adoption, ensuring operational readiness and measurable...
2 days ago
$80K - $110K *
Join a dynamic team driving project and program management in healthcare, ensuring optimal staff performance and service quality while overseeing innovative client-focused projects and initiatives for...
3 weeks ago
Director of Business Development
$60K - $150K *
Lead transformative business development initiatives by leveraging your existing nonprofit network to drive growth, engage stakeholders, and close enterprise-level consulting deals. Embrace autonomy w...
2 weeks ago
Associate Director, Technical Operations CMC Strategy
$150K - $195K *
Shape the future of CMC strategy by leading small molecule development, ensuring timely and cost-effective drug manufacturing while collaborating across functions to meet program milestones and regula...
2 weeks ago
Life Sciences Technical Architect Director
$197K - $313K *
Drive strategic initiatives in life sciences by mentoring teams and advising enterprise customers on AI-driven solutions, enhancing commercial and clinical operations through innovative architecture a...
Reposted 4 days ago
Senior Manager, Client Development
$75K - $100K *
Champion client engagement by driving growth through insight-led analysis. Collaborate with cross-functional teams to deliver tailored solutions that enhance client profitability using advanced analyt...
2 weeks ago
Director, US Market Access Strategy
$226K - $376K *
Lead the charge in developing US market access strategies that drive brand goals through cross-functional collaboration, strategic insights, and actionable recommendations to optimize patient access a...
1 week ago
Sales Director, Document Automation (Remote)
$100K - $150K *
Drive your career with a dynamic role managing the sales cycle in enterprise document automation. Focus on account acquisition and expansion, collaborating with partners and solution engineers, while...
Yesterday
Clinical Partnerships Director
$75K - $95K *
Optimize healthcare partnerships by leading the sales cycle from prospecting to closing. Collaborate across teams, engage with C-suite executives, and drive territory strategies to grow business throu...
3 weeks ago
$120K - $150K *
Inspire operational excellence in expanded access programs globally, integrating strategy, leadership, and compliance for scalable success while driving team performance and enhancing patient-first co...
3 weeks ago
Director, Client Coding Integration
$121K - $182K *
Drive strategic client coding integration initiatives, ensuring operational excellence and alignment with enterprise standards. Collaborate with cross-functional teams to enhance client relationships...
2 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.