Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$120K - $150K *

Unlock potential by driving product strategy for governance and compliance solutions. Lead cross-functional initiatives to enhance product competitiveness and customer satisfaction while ensuring alig...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $180K *

Grow a robust data engine by leading data architecture and engineering, integrating clinical and operational data, and driving AI-driven analytics for informed decision-making in healthcare...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in redefining go-to-market operations through strategic analytics and AI innovation, driving revenue growth and customer retention while partnering across teams to ensure scalable exec...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Elevate operational excellence by leading pharmacy performance strategies, enhancing workflows, and ensuring quality services. Collaborate across functions to optimize processes and achieve key perfor...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$190K *

Pioneer innovative commercial learning strategies globally to enhance talent development and customer engagement. Lead high-impact initiatives, bridging strategy and execution, while mentoring teams t...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$160K - $190K *

Elevate patient engagement by leading DTC pharmaceutical marketing initiatives, fostering strong client relationships, and driving integrated campaigns that transform clinical insights into patient-ce...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$175K - $200K *

Deliver impactful marketing strategies that resonate with institutional investors. Lead go-to-market initiatives, define ace positioning, and synthesize market insights, collaborating with diverse tea...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$157K - $175K *

Partner with us to shape bold commercial strategies that elevate complex deal execution and drive growth across strategic accounts, fostering cross-functional collaboration and customer-centric soluti...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $231K *

Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $240K *

Join a leading team driving innovation and growth in defense solutions. As a Senior Capture Manager, you'll lead strategic initiatives, engage stakeholders, and shape winning proposals to secure oppor...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$81K - $131K *

Unlock potential by leading patient access operations to ensure accurate intakes, manage workflows, and resolve access barriers while driving performance improvements and staff development across cros...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$172K - $200K *

Join a team that's at the forefront of product innovation, driving impactful solutions in healthcare. Use your strategic thinking, AI fluency, and collaborative skills to enhance our product offerings...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Advance your career by leading innovative product strategies, focusing on AI solutions and team alignment. Collaborate with diverse stakeholders and drive initiatives that tackle systemic challenges i...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$226K - $335K *

Shape organizational success by leading transformative initiatives that enhance leadership development, drive employee engagement, and align talent strategies with business goals across the Engineerin...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$199K - $279K *

Make your mark at a transformative organization by driving change, enhancing leadership development, and improving workforce experience while collaborating with senior leaders to align talent strategi...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $150K *

Transform partnerships into revenue by leading complex go-to-market strategies. Collaborate cross-functionally to build and manage commercial agreements, drive innovation, and enhance client retention...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Lead the charge in enhancing client cybersecurity and NERC compliance solutions. Drive business development and project execution while mentoring team members to ensure quality outcomes across Canada...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $180K *

Shape the future of demand generation by orchestrating integrated campaigns that drive pipeline growth and revenue. Collaborate across teams to leverage AI for impactful marketing strategies that enga...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$96K - $120K *

Join a team that's driving brand innovation by creating full-funnel consumer experiences. Lead cross-functional teams and strategic client partnerships to unlock growth opportunities beyond traditiona...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$120K - $180K *

The Senior Client Director, Sales at Redapt Inc. is responsible for driving enterprise sales growth by managing opportunities through the entire sales cycle and collaborating with internal teams. This...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $160K *

Take ownership of driving sales growth by building relationships, negotiating contracts, and closing deals with prospective clients. Engage multiple stakeholders and apply strategic sales techniques t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$153K - $249K *

Lead strategic sales and service initiatives to drive customer retention and revenue growth while overseeing operations and managing high-performance teams in a dynamic, remote work environment...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Unlock insights and drive decision-making by analyzing complex automotive data. Collaborate with OEM clients, enhancing vehicle quality and customer satisfaction through expert analytics and predictiv...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $100K *

Shape the future of account management through strategic growth and retention, leveraging advanced CRM and cross-functional collaboration to drive exceptional client outcomes in a complex SaaS environ...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Transportation

$84K - $105K *

Optimize the digital experience across Care Centers, ensuring efficient web operations and executing online scheduling strategies while collaborating with IT and market teams to enhance patient engage...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.