Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$157K - $175K *

Partner with us to shape bold commercial strategies that elevate complex deal execution and drive growth across strategic accounts, fostering cross-functional collaboration and customer-centric soluti...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$211K - $285K *

Lead the charge in shaping strategic growth and operational excellence for marketing initiatives, enabling data-driven decision-making and partnership success across diverse B2B and B2C landscapes, wh...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Drive productivity and effectiveness in Sales Enablement by developing and executing programs that empower customer-facing teams to achieve revenue goals through strategic training, tools, and support...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Optimize product strategy and drive innovation for GRC capabilities, enhancing enterprise customer experiences. Lead and mentor a high-performing team while collaborating across departments to achieve...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$200K - $220K *

Lead and mentor a dynamic team, driving infrastructure reliability and delivery best practices while ensuring seamless engineering collaboration and operational excellence in a fast-paced, high-impact...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $157K *

Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Help us elevate our strategic alliances by driving innovation and measurable business outcomes across key partnerships, requiring deep technology ecosystem knowledge, strong executive relationships, a...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Join a dynamic team to coach and develop sales executives, drive results, and foster a culture of learning. You'll balance mentoring with direct involvement in high-stakes sales, ensuring your team ex...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $160K *

Join our dynamic team as you drive impactful solutions in an AI-Native environment. Collaborate cross-functionally to enhance customer experiences and strategically guide product direction while focus...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Transform your career by driving new business growth in enterprise accounts. Leverage your expertise in IT sales to identify key opportunities, build trusted relationships, and deliver strategic solut...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join a transformative team to enhance insurance operations, driving excellence and compliance through strategic initiatives, cross-functional collaboration, and process improvement while mentoring a d...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$127K - $203K *

Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $110K *

Lead the charge in managing enterprise-level accounts, ensuring customer satisfaction and loyalty through optimized product adoption and proactive relationship management, significantly contributing t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Lead the charge in driving growth and innovation for life sciences learning solutions. You'll develop and execute business strategies, enhance client engagement, and modernize product offerings within...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Champion strategic account growth by leading and optimizing North America's top customer engagements. Drive executive relationships and develop a repeatable success strategy across various industries...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Unlock the potential of clinical data management by overseeing operations, vendor collaborations, and team development, ensuring project timelines and quality standards are met throughout the drug dev...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Elevate growth by leading a dynamic team to engage enterprise clients, driving new business through strategic relationships and exceptional pipeline management while fostering a culture of performance...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $210K *

Shape the future of financial insights by partnering with engineering leadership to drive strategic planning, performance management, and cost efficiency within a complex technology environment...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Accelerate progress at driving enterprise-level sales growth through strategic leadership and relationship management. Lead a high-performing sales team, optimize pipelines, and enhance consultative s...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Join a dynamic team as you lead the Product Operations function, driving strategic planning, governance, and execution across Product and Engineering, ensuring alignment and continuous improvement in...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$198K - $330K *

Join a team that's shaping the future of oncology by leading global medical strategies and driving innovative solutions. Collaborate across functions to enhance patient outcomes and influence treatmen...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $165K *

Develop and execute innovative content strategies that elevate brand storytelling, transform data into engaging narratives, and position the company as an industry thought leader across multiple platf...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Drive client success by managing account relationships, enhancing satisfaction, and growing business opportunities through strategic communication and project oversight. Collaborate with cross-functio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$250K - $300K *

Oversee the strategy and execution of a next-gen data platform, leading product vision, governance, and high-value outcomes while collaborating across teams and driving adoption for business-impacting...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$167K - $193K *

Create a high-performing Account Management team to drive renewals and grow customer relationships, leveraging data to inspire clients and enhance product adoption. Guide a collaborative approach with...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.