Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$160K - $177K *

Shape the future of our Atlassian platforms, lead multi-team consolidations, and drive innovative architecture strategies across cloud environments to enhance productivity and compliance for diverse b...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K - $185K *

Drive product development life cycle through strategic planning, financial analysis, and cross-functional project management. Leverage AI tools for innovation and execution, ensuring delivery on marke...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$121K - $149K *

Lead the enhancement of delivery practices and standards for government-focused projects, ensuring consistent execution across the portfolio. Collaborate with cross-functional teams to refine methodol...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$162K - $190K *

Join a dynamic team as you take ownership of product features, guiding them from concept to successful release while ensuring quality and customer satisfaction through collaborative problem-solving an...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Champion the development of a dynamic remote access product portfolio, coordinating across multifaceted teams and innovative technologies to optimize privileged and password management solutions in a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Lead new business development in the Telco vertical, engaging C-suite decision-makers to establish credibility, drive client acquisition, and execute strategic initiatives while maintaining a discipli...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$109K - $165K *

Build strong relationships at a leading IoT company, guiding enterprise customers through deployment and adoption of innovative solutions. Collaborate cross-functionally while driving customer success...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Champion a transformative Sales Enablement strategy that empowers cross-functional teams, enhances product knowledge, and drives customer success. Collaborate, innovate, and influence to optimize sale...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $162K *

Architect innovative Salesforce solutions, driving client success through technical excellence, quality assurance, and collaborative strategies, while leveraging advanced cloud technologies for optima...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $180K *

Advance business growth by leveraging strategic relationships and selling to C-Level executives in large organizations. This role requires driving complex sales cycles and delivering tailored solution...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $150K *

Lead the charge in defining and executing the strategy for enterprise storage, backup, and recovery solutions, working closely with engineering and sales to deliver innovative services that meet custo...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's focused on enhancing client delivery and relationship growth. Drive data-driven strategies and cross-functional collaboration to optimize post-sale operations, ensuring exceptional...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$204K - $240K *

Drive critical initiatives by navigating ambiguity, building effective operating models, and ensuring measurable outcomes in a dynamic environment. Engage with leadership to implement AI solutions and...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $344K *

Take ownership of innovative customer data products that enhance payer, HCP, and engagement strategies. Drive product vision, roadmap, and performance while collaborating across teams to deliver scala...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$134K - $244K *

Lead the charge in shaping pricing strategy and governance for a large residential video portfolio. Manage a team to optimize revenue while collaborating across departments on a comprehensive 6-12 mon...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Media

$150K - $175K *

Empower our growth by driving revenue across a portfolio of banks and credit unions. As a strategic leader, you'll build executive relationships, develop marketing solutions, and close business to ach...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$190K - $250K *

Take ownership of sales performance and operations at a global scale. Drive discipline and execution across complex enterprise sales cycles while partnering with leadership to optimize strategies and...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$122K - $184K *

Drive the adoption of Workday Extend applications by providing expert guidance, coaching, and innovative solutions to enhance customer business value and ensure efficient implementation across HR, fin...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$145K - $193K *

Join a high-impact team as you lead and coach TPMs and RTEs, ensuring successful technical program delivery and Agile execution across complex projects, while fostering collaboration and continuous im...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$113K - $150K *

Engage in innovative customer lifecycle marketing, blending analytic and creative strategies to enhance client outcomes, foster strategic partnerships, and drive measurable growth across diverse indus...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$115K - $145K *

Join our team as a Project Manager to oversee clinical studies, ensuring adherence to protocols, timelines, and regulations. Collaborate with clinical teams and sponsors to drive project success and d...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Engage and lead demand generation programs that attract, nurture, and convert leads in a high-growth B2B SaaS environment. Collaborate cross-functionally to optimize multi-channel campaigns and drive...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$148K - $274K *

Drive growth through innovative marketing strategies while leading a team focused on data-driven insights and consumer engagement. Collaborate across functions to develop ICHRA offerings that meet mar...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $185K *

Champion partner growth by leading strategic relationships and driving revenue through innovative go-to-market initiatives. Collaborate across teams to ensure successful execution while aligning partn...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $160K *

Join a team that's driving sales excellence by leading and empowering sales professionals to exceed targets. Utilize your strategic mindset and customer relations expertise to foster growth and innova...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.