Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$80K - $95K *

Transform your career by providing operational leadership for remote teams managing Release of Information services. Drive excellence, ensure compliance, and foster relationships while traveling to de...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$137K - $182K *

Drive analytics strategy and scalable solutions for Service performance management. Partner with leadership to define metrics, oversee analytics team, and enhance member experience through actionable...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$168K - $240K *

Lead total rewards strategy for a complex global healthcare tech firm. Drive compensation and benefits governance, align workforce investment with business goals, and ensure compliance while fostering...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Healthcare

$163K - $288K *

Transform global People Operations by leading automation, strategy, and service delivery in a dynamic, scalable model. Oversee teams to enhance employee experience and drive efficiency through AI solu...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $144K *

Lead the charge in enhancing customer success through strategic post-sales management, technical oversight, and executive relationship building for high-value accounts to drive retention and optimal p...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $150K *

Transform compliance practices by driving operational excellence and ensuring regulatory adherence in a dynamic pharmacy environment. Collaborate cross-functionally to reinforce standards, assess risk...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Help us champion compliance by enhancing our regulatory frameworks and operational integrity. Collaborate with cross-functional teams to ensure adherence to standards, mitigate risks, and prepare for...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$149K - $173K *

Champion partner success by driving strategic programs, enablement, and cross-functional operations. You'll turn channel strategies into measurable outcomes to expand our partner ecosystem and enhance...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$157K - $213K *

Lead the creation and management of customer evidence to empower sales, enhancing trust and credibility during the buyer's journey. Collaborate across teams for impactful storytelling, measurement, an...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$142K - $193K *

Elevate your career as a Customer Evidence Manager, driving impactful customer narratives that enhance sales strategies. This senior role combines creativity and analytical skills to produce valuable...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $160K *

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$105K - $155K *

Join a growing Activation team to lead impactful social media strategies for healthcare clients, driving execution across organic, paid, and influencer programs while fostering client partnerships and...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$134K - $200K *

Optimize marketing strategy through clear priorities, scalable plans, and measurable execution. Collaborate across teams to enhance operational effectiveness and simplify processes while driving key b...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Drive success by leveraging your business acumen and industry relationships to secure new accounts and foster long-term partnerships. Utilize strategic insights to navigate complex sales cycles and de...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Champion innovative sales strategies and develop key client relationships to drive growth in a complex health services market. Leverage analytics and consultative selling to meet defined sales targets...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Inspire customer engagement by executing targeted account-based marketing strategies. Collaborate with Sales and Data Science to develop personalized campaigns that drive pipeline growth and enhance c...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$142K - $192K *

Innovate marketing strategies by executing targeted account-based initiatives. Collaborate cross-functionally to drive engagement and build relationships with strategic accounts, enhancing the custome...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$128K - $160K *

Champion strategic growth by leading payor partnerships and securing value-based contracts to enhance patient access to essential care nationwide. Collaborate with executives to architect solutions th...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$160K - $195K *

Pioneer a transformative Lifecycle marketing strategy to enhance customer engagement and conversion at all stages. Drive growth using data-driven insights and AI to create personalized experiences whi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $204K *

Lead complex cloud migrations for major customers, guiding strategy, execution, and governance while collaborating with cross-functional teams to ensure successful outcomes and technical adoption...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $200K *

Join our team to lead enterprise sales in the Manufacturing sector, focusing on aggressive growth through strategic partnerships and high-value SaaS solutions. Engage C-level executives and drive impa...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Empower the growth engine by designing revenue operations and GTM architecture. Lead data-driven strategies and automate workflows using AI tools to enhance efficiency and support high-growth initiati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$115K - $173K *

Pioneer the delivery of high-quality service projects to customers, enhancing relationships and ensuring timely execution. Lead cross-functional teams and manage financial efficiency while adhering to...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Accelerate regional growth by leading North America's go-to-market strategy, establishing a high-performing sales team, and delivering scalable revenue growth across the U.S. and Canada, with a focus...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Advance your career by driving software adoption and revenue growth within existing client accounts. Collaborate closely with diverse teams to develop strategic plans, strengthen relationships, and de...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.