Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$420K *

Accelerate your career by leading a dynamic sales team focused on innovative product growth. Drive impactful strategies while cultivating relationships and achieving quarterly targets in a collaborati...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$420K *

Champion the growth of a new product by leading a team of account executives, refining go-to-market strategies, and fostering collaboration across departments to drive sales success in mid-market and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$180K - $200K *

Unlock potential by leading analytics strategy and influencing healthcare outcomes through advanced insights and collaboration. Drive impactful solutions, mentor talent, and excel in complex data envi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $190K *

Grow your career with a strategic leadership role overseeing web strategy, managing digital assets, and driving measurable KPIs while collaborating cross-functionally to achieve business objectives an...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$170K - $190K *

Join a team that's elevating digital strategy by managing corporate web assets, driving SEO, and enhancing user experience while collaborating across departments to achieve business goals and optimize...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$170K - $190K *

Transform the digital landscape by driving the strategic vision for key web assets and KPIs, collaborating cross-functionally to support business goals, and managing creative projects in a fast-paced...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$170K - $190K *

Lead marketing strategies by overseeing web and digital assets. Collaborate cross-functionally, drive key metrics, and manage projects in an agile environment to enhance the corporate website aligning...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $190K *

Deliver strategic leadership for a corporate website, enhancing user engagement through optimized content and cross-functional collaboration. Drive key web KPIs while managing digital agency partnersh...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$170K - $190K *

Unlock potential by crafting and executing a strategic web vision that drives conversion and engagement, while managing cross-functional collaboration and leading digital initiatives to support overar...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$170K - $190K *

Take ownership of the corporate website strategy, driving growth and engagement. Collaborate with cross-functional teams to enhance user experience, manage web assets, and implement effective KPIs to...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Lead the charge in transforming patient experience data into actionable insights. Oversee data operations, analytics, and compliance, ensuring integrity and optimal performance across markets and hosp...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$150K - $160K *

Champion product strategy by leading discovery and execution for AI-powered solutions in commercial real estate. Collaborate with diverse teams and use domain expertise to drive innovation and deliver...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$190K - $250K *

Join a team that drives innovative engineering solutions for clinical trials. Lead a talented organization, reshape technology strategy, and enhance operational efficiency while delivering impactful A...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

Unlock potential by driving client partnerships and growth in gaming, leading teams to develop innovative AI and technology solutions for high-profile accounts, ensuring strategic direction and impact...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $110K *

Drive strategic sales initiatives and foster partnerships, focusing on mid-sized and enterprise clients in the Salesforce ecosystem. Manage lead acquisition, sales process, and collaborate with teams...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $105K *

Transform campaign management through strategic oversight and team leadership. Collaborate with internal and external partners to deliver innovative media solutions while nurturing junior team members...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$130K - $180K *

Transform the workplace with AI solutions by leading enterprise strategies, driving innovation, and enhancing digital experiences using Microsoft technologies to boost employee productivity and adopti...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $175K *

Lead the charge in driving engineering excellence and innovation on the Salesforce platform, managing a high-performing team to deliver scalable and secure solutions aligned with strategic business ob...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Unlock potential by cultivating strategic client relationships and delivering comprehensive solutions for health plans, ensuring satisfaction and growth while leading cross-functional teams to optimiz...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$160K - $297K *

Shape transformative SaaS experiences by leading product strategy, enhancing user engagement, and driving cross-functional growth initiatives to redefine hospital sterile processing operations into a...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Transform enterprise strategy by leading high-impact initiatives across business functions. Collaborate with executives to enhance organizational effectiveness and drive measurable business outcomes f...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Lead and innovate total rewards strategies, guiding multiple teams to drive performance and achieve departmental goals while influencing key stakeholders and managing complex business challenges...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the development of a national partner network for electrical contractors, ensuring quality installations and performance metrics that support operational excellence and grid reliability across al...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $150K *

Lead a creative team to deliver innovative marketing solutions that resonate. Drive brand vision through conceptual development and execution, while inspiring collaboration, nurturing talent, and fost...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.