Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$130K - $180K *

Champion customer success and revenue growth by managing key accounts, leading sales cycles, and fostering relationships with enterprise clients in the financial services sector. Drive transformationa...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $200K *

Tackle market insights and analytics to shape a customer-centric strategy. Collaborate with cross-functional teams to develop effective Voice of Customer initiatives, leveraging advanced analytics to...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$165K - $205K *

Empower growth as you lead integrated marketing programs that drive revenue and engagement across digital and enterprise segments, collaborating with cross-functional teams to achieve strategic goals...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $190K *

Lead the charge in integrated marketing programs that drive pipeline and revenue growth across digital and enterprise segments. Collaborate with cross-functional teams to optimize strategies that enha...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$88K - $118K *

Lead regional operations to ensure compliance and client satisfaction. Oversee staff performance, implement operational efficiencies, and maintain client relations while driving quality standards and...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Empower client success by leading a team to enhance client relationships, monitor performance, and implement strategic solutions that drive satisfaction and retention within a fast-paced healthcare en...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$188K - $282K *

Empower our organization by leading technical initiatives in Customer Experience Analytics. Drive innovation in analytics solutions and optimize performance across platforms, ensuring teams can effect...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$162K - $256K *

Elevate your career by leading a top-tier sales team focused on strategic accounts, driving growth and revenue through innovative sales strategies and building strong enterprise relationships. Your ex...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$155K - $258K *

Grow your career with a strategic leader driving product growth and innovation. Influence product positioning, enhance go-to-market effectiveness, and lead cross-functional teams to optimize solutions...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$120K - $135K *

Accelerate customer success by driving satisfaction, engagement, and retention through tailored strategies, strong relationships, and in-depth product knowledge in a B2B SaaS environment, ensuring lon...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$211K - $235K *

Inspire data-driven decision-making by leading a team of BI analysts, developing executive dashboards, and enabling AI-assisted analytics for actionable business insights across diverse stakeholders...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$175K - $200K *

Drive company-wide execution as a strategic thought partner. Work cross-functionally to enhance collaboration, build operational systems, and transform complex data into actionable insights, ensuring...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Pioneer innovative growth strategies for global marketing, leading teams in Marketing Automation, CRO, Analytics, and AI to optimize performance, enhance customer acquisition, and drive revenue across...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Consumer Technology

$170K - $200K *

Drive product strategy and execution within a fast-paced team, focusing on innovative outreach solutions in healthcare. Lead efforts to enhance user experiences and optimize operations through data-dr...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$164K - $246K *

Lead and inspire a team of Partner AI Architects and Advisors to enhance partner engagement, ensuring they are well-equipped to drive Workday AI adoption and solutions effectively across strategic Glo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Champion the success of enterprise clients by combining technical expertise and strong relationship management. Drive customer adoption and growth through hands-on troubleshooting, insightful analytic...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$159K - $211K *

Develop impactful analytics strategies to enhance operational performance and participant outcomes. Collaborate with leaders to solve complex challenges through data-driven insights and foster relatio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$217K - $277K *

Join a dynamic team to advance Circle's Solutions Engineering in Capital Markets. Drive solution validation processes and collaborate with cross-functional teams, ensuring client success from discover...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$179K - $196K *

Optimize the execution of clinical trials, collaborating with cross-functional teams to ensure timely, budget-compliant, and regulatory-adherent project outcomes while leading a team of Clinical Trial...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$200K - $220K *

Lead commercialization efforts, forging strategic partnerships across marketing, sales, and product teams to drive growth and adoption of innovative HealthTech solutions. Collaborate to create impactf...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$208K - $257K *

Transform patient access and reimbursement initiatives nationally by leading a dynamic team of Patient Access Liaisons. Drive collaboration across stakeholders to ensure timely therapy access and opti...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Unlock potential by managing strategic enterprise accounts to drive revenue growth and enhance client relationships, ensuring high service levels and delivering tailored solutions effectively across c...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$185K - $258K *

Join a team that's leading the charge in the cPaaS space, driving innovative strategies to expand ISV sales. Your leadership will foster growth and success among AEs, as you champion revenue growth wi...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$225K - $275K *

Shape the future of business operations by driving strategic planning and execution at pace. Lead a centralized team to enhance decision-making and resource allocation while fostering an AI-driven cul...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$94K - $118K *

Elevate customer success by building strong relationships, driving strategic plans, and ensuring growth for Market Access clients. Leverage industry expertise to enhance experiences and foster collabo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.