Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Senior Director, Enterprise Data Management
$190K - $230K *
Lead and optimize the enterprise data strategy, unifying diverse data layers to enhance AI capabilities, governance, and commercial data products. Drive team success while ensuring data integrity and...
6 days ago
Senior Director, Enterprise Data Management
$180K - $220K *
Lead the charge in defining and executing enterprise data strategy, unifying diverse data layers to support AI-driven product features and governance, while driving collaboration across teams to enhan...
6 days ago
$152K - $202K *
Grow organizational impact by leading strategic transformations and aligning executive priorities. Engage with senior leaders to drive decision-making, operational discipline, and high-performance out...
3 days ago
$130K - $160K *
Innovate and drive growth in the CPG and retail ecosystem by designing product-led acquisition strategies, fostering community engagement, and optimizing marketing operations to scale user activation...
2 weeks ago
Digital Customer Success Campaign Manager
$96K - $134K *
Lead the design and execution of digital customer journeys, ensuring seamless transitions from trial to full adoption. Utilize data-driven insights to enhance customer engagement and drive product val...
Reposted 4 days ago
$105K - $135K *
Shape the future of media analytics as you drive innovative reporting and optimization strategies for omnichannel clients, translating data into actionable insights that enhance campaign performance a...
3 weeks ago
$125K - $150K *
Champion revenue growth by building strategic partnerships within agencies and consulting firms. Take ownership of pipeline, driving direct sales and co-selling initiatives while collaborating across...
2 days ago
Mid-Market Customer Success Manager
$82K - $110K *
Transform the customer journey by managing a portfolio of mid-market accounts. Deliver strategic guidance, drive retention and expansion, and ensure customer success on the OnitX platform while collab...
2 weeks ago
Head of Technical Account Management
$150K - $180K *
Unlock your potential by leading a global Technical Account Management team to enhance customer success, optimize platform usage, and ensure measurable value delivery through strategic partnerships an...
4 days ago
Manager of Client Success, Public Schools
$80K - $95K *
Transform client relationships by leading a dedicated team and managing a key portfolio. Drive product adoption, enhance satisfaction, and ensure retention through strategic engagement and operational...
2 weeks ago
$160K - $200K *
Unlock the potential of enterprise sales as you cultivate senior client relationships, drive strategic expansion, and embed innovative solutions at the C-suite level to fuel long-term growth and trans...
3 weeks ago
Customer Success Manager, Senior Associate - Dental
$64K - $108K *
Drive customer success by maximizing the value of athenahealth solutions, enhancing satisfaction and product adoption across various healthcare accounts while fostering strong relationships and delive...
2 weeks ago
$120K - $150K *
Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...
Reposted 3 days ago
$101K - $168K *
Champion growth by managing a key portfolio of enterprise merchants, driving expansion initiatives and strengthening executive relationships while collaborating across teams to enhance operational exc...
3 weeks ago
$150K - $180K *
Shape revenue growth by leading key account management and driving sales excellence. Collaborate across teams to enhance client relationships while overseeing strategic operations and achieving sales...
4 days ago
$225K - $250K *
Engage with Sales leaders to strategize and execute initiatives that boost performance, drive efficiency, and ensure alignment with business objectives across the Americas, while serving as a trusted...
Yesterday
Vice President, Service Delivery
$145K - $156K *
Champion operational excellence as a regional leader driving KPIs and scaling high-performing teams. Collaborate cross-functionally to enhance service delivery and implement standardized workflows acr...
1 week ago
$80K - $100K *
Partner with us to enhance customer experience through technical support and documentation. This role involves troubleshooting, collaborating with engineering, and driving process improvements in a fa...
6 days ago
Customer Success Architect (AI)
$122K - $192K *
Transform customer success through tailored AI solutions. Collaborate with enterprise teams, driving measurable adoption of Atlassian's Rovo platform. Enhance workflows by deploying custom agents, ena...
Reposted 3 days ago
Service Delivery Director (Healthcare)
$125K - $150K *
Transform healthcare service delivery by leading teams to optimize client satisfaction, compliance, and operational efficiency in a dynamic, growth-oriented environment focused on best practices and c...
4 days ago
Enterprise Customer Success Manager - New Mexico State Lead
$95K - $118K *
Transform healthcare outcomes by leading strategic customer success programs in New Mexico. Guide a dedicated team to ensure effective implementations and drive stakeholder engagement for success acro...
2 weeks ago
Sales Director, Carrier Solutions
$160K - $195K *
Empower life and annuity carriers through technology-based solutions by leveraging your extensive network and expertise to drive new business and underwriting sales, from prospects to closed deals in...
3 weeks ago
$144K - $294K *
Champion a culture of innovation as a strategic partner to senior leaders, driving organizational design, workforce strategies, and AI-led insights to foster high-performing, engaged teams in a fast-p...
Reposted 2 days ago
Senior Director, Consultant Relations
$175K - $190K *
Lead strategic initiatives to drive growth by cultivating relationships with the Consultant community. Collaborate with sales and marketing to maximize opportunities, translating complex industry insi...
2 weeks ago
Senior Director, Renewals and Retention
$133K - $173K *
Innovate retention strategies by leading a transformative renewals motion that drives revenue growth, enhances customer experience, and simplifies processes through data-driven decision-making and sca...
2 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.