Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Director - Client Growth Partner (Retail & CPG)
$120K - $180K *
Lead the charge in driving account growth and AI transformation by engaging CXOs, achieving double-digit growth, and expanding service offerings while fostering strong relationships across key account...
4 weeks ago
Director, Client Partner, Cybersecurity
$150K - $200K *
Lead the charge in cybersecurity client engagements by driving growth through trusted advisor relationships at the C-suite level, aligning strategic solutions with client needs to enhance enterprise s...
2 weeks ago
Director, Client Partner, Cybersecurity
$150K - $200K *
Unlock new growth opportunities by leading C-suite consultative sales in cybersecurity. Collaborate with senior stakeholders to position innovative solutions, drive revenue, and establish EPAM as a tr...
2 weeks ago
Director, Provider Network Operations
$108K - $184K *
Optimize provider network operations while guiding strategic initiatives across divisions. Lead performance monitoring for key areas, ensuring compliance and efficiency while enhancing provider relati...
Reposted yesterday
$90K - $120K *
Transform customer relationships by driving success in technical adoption and ensuring optimal product value realization. Work collaboratively across teams to foster growth, retention, and impactful e...
1 week ago
Director, Provider Network Operations
$108K - $184K *
Transform provider network operations by leading strategic initiatives and ensuring compliance across divisions. Collaborate cross-departmentally to enhance performance metrics and provider satisfacti...
Reposted 2 days ago
Enterprise Customer Success Manager (US)
$90K - $130K *
Join a dynamic team focused on ensuring strategic enterprise customers realize maximum value and success. Drive customer engagement, build relationships with senior stakeholders, and manage risk for m...
3 days ago
SR. DIRECTOR, RETENTION PARTNERSHIPS & BEST PRACTICES
$150K - $185K *
Drive retention strategy across sectors by building relationships, implementing best practices, and fostering collaboration to enhance client account health, improve contract renewals, and achieve mea...
Today
Customer Success Manager, Mid Market (YC)
$65K - $98K *
Launch exceptional customer success strategies by managing high-volume accounts, educating clients on products, and building long-term relationships in a dynamic SaaS environment. Drive adoption and o...
6 days ago
Customer Success Manager, Mortgage
$110K - $130K *
Join a team that's committed to enhancing customer success by managing relationships, driving product adoption, and optimizing the customer lifecycle for strategic clients while leveraging data insigh...
3 weeks ago
$169K - $298K *
Pioneer new business lines in a fast-growing consumer market. Drive strategies from concept to revenue, collaborating across teams. Embrace hands-on operation to scale innovative solutions that levera...
3 days ago
$120K - $150K *
Lead the charge in driving client success through strategic account management, mentoring a high-performing team, and enhancing long-term partnerships. Collaborate cross-functionally to deliver except...
Yesterday
Channel Partner Success Manager
$92K - $100K *
Manage the renewal process for partner channels, focusing on revenue protection and partner health. Collaborate with stakeholders to drive adoption, mitigate risks, and ensure high retention rates acr...
2 weeks ago
$120K - $150K *
Lead the Service organization to drive exceptional member experiences, optimize operations, and strengthen relationships in a luxury environment while ensuring high standards and continuous improvemen...
2 weeks ago
$120K - $150K *
Champion customer success by leading a top-tier Account Management team to drive retention and growth. Collaborate cross-functionally to develop strategic initiatives, foster relationships, and enhanc...
Yesterday
$118K - $219K *
Drive innovation and strategy in Life New Business and Underwriting solutions, leading cross-functional teams to develop and commercialize products that enhance growth and market influence in the Life...
Reposted 2 weeks ago
Client Success Relationship Manager
$120K - $150K *
Empower client success by nurturing relationships and driving growth opportunities. Collaborate closely with internal teams to ensure client satisfaction and deliver impactful solutions within the hea...
Reposted 1 week ago
Director, Travel Agency Partnerships
$120K - $150K *
Join a team that's redefining travel agency partnerships by driving strategic growth, managing program execution, and enhancing agent engagement. Collaborate across functions to optimize processes and...
2 days ago
Senior Director, Product Management
$144K - $241K *
Champion the strategic direction of the product portfolio, leading teams to define, develop, and enhance innovative solutions while ensuring alignment with market demands and business objectives acros...
3 weeks ago
$140K - $180K *
Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...
2 days ago
$85K - $142K *
Lead strategic customer initiatives to enhance satisfaction and retention by optimizing our pharmacy technology solutions. Collaborate with clients to provide expert guidance, conduct training, and st...
Today
Sr. Program Manager, Mind the Product Training
$113K - $149K *
Shape the future of product training by designing and delivering customer-centric programs. Collaborate with stakeholders to optimize engagements and improve operational processes, ensuring a high-qua...
5 days ago
Senior Director, Public Program Growth Acceleration
$190K - $215K *
Transform commercial growth through strategic leadership and operational excellence, driving integrated revenue initiatives. Collaborate with cross-functional teams to enhance client engagement, optim...
3 days ago
Senior Director, Public Program Growth Acceleration
$200K - $225K *
Lead transformative growth strategies for North America Open Enrollment initiatives. Partner cross-functionally to optimize commercial performance, enhance client engagement, and drive revenue growth...
3 days ago
$211K - $290K *
Lead the charge in driving growth and innovation in payer solutions. Oversee P&L performance, manage diverse teams, and enhance client engagement while expanding market presence in advanced healthcare...
2 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.