Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$110K - $130K *

Champion growth by leading sales strategy and execution across diverse channels, fostering collaboration with internal teams, and driving revenue accountability for sustainable success and exceptional...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$180K - $220K *

Join a team that's shaping retail growth through innovative strategies and strong partnerships. Lead the sales organization with a focus on profitability, customer relationships, and team development...

2 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Unlock potential by providing strategic leadership in apparel decoration operations. Oversee multiple production sites, ensuring top-quality output through effective team management, process improveme...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$74K - $111K *

Provide efficient equipment service and troubleshooting for packaging machinery in protein processing, ensuring optimal performance and customer satisfaction while developing strong relationships and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$144K - $180K *

Shape the success of a Commercial sales team by coaching, developing talent, and implementing strategic sales initiatives. Collaborate closely with Customer Experience to ensure a seamless process and...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$93K - $187K *

Elevate operational excellence by overseeing logistics, staff training, and compliance. Collaborate globally to enhance business strategies while ensuring a team-oriented workplace and maintaining cri...

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Reimagine operational excellence in logistics management, ensuring quality, compliance, and resource allocation while leading & developing a talented team to support global biopharmaceutical services...

2 days ago

  •   5 - 7 years exp.  •   Transportation

$150K - $175K *

Champion client relationships and drive sales by connecting brands with a diverse audience through innovative cinema marketing solutions, leveraging a mix of media strategies and maintaining a robust...

Today

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Lead the charge in executing robust B2B marketing strategies, ensuring on-time delivery of campaigns, precise content targeting, and measurable outcomes while driving demand across multiple channels i...

Vancouver, BCIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $95K *

Lead the charge in managing a dynamic food service team, overseeing all operations to ensure exceptional dining experiences while upholding safety and sanitation standards. Drive budgeting and resourc...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$135K - $160K *

Elevate product and site quality through innovative leadership, driving continuous improvement across design and manufacturing processes while establishing a robust and scalable quality framework to m...

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform your career by leading comprehensive marketing strategies and physician relationship development to drive brand awareness, patient acquisition, and revenue growth in a regulated healthcare s...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $300K *

Pioneer sales growth by driving opportunities in automated storage solutions. Develop relationships with integrators and end users across North America while managing the complete sales cycle from pro...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Lead ERP transformation as a strategic driver, managing JD Edwards (JDE) applications across fulfillment and finance. Engage with stakeholders to deliver results through metrics-driven projects and a...

1 week ago

  •   15+ years exp.  •   Enterprise Technology

$150K - $165K *

Transform the Taft-Hartley Labor Union market by leveraging your extensive sales experience to deliver strategic solutions in heart health, fostering key relationships, and driving impactful outcomes...

Today

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Unlock potential by owning the identity governance strategy and operating model across a global healthcare enterprise. Lead programs addressing access certification, role lifecycles, and compliance, w...

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $180K *

Accelerate progress at a global healthcare enterprise by leading identity governance strategies and ensuring compliance with risk and audit requirements, while driving team development and modernizing...

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$80K - $95K *

Elevate your career by leading a dynamic team in a fast-paced service environment. Drive operational excellence and foster a culture of collaboration while ensuring exceptional customer experiences an...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Lead the charge in shaping a client-centric strategy across the organization, fostering relationships and driving continuous improvement to enhance client loyalty and outcomes through actionable insig...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$250K - $275K *

Lead and grow a multidisciplinary team in Technical Services, driving technical innovation and customer solutions. Engage with clients, oversee program execution, and develop strategies for business g...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$71K - $95K *

Drive operational excellence by leading service delivery, governance, and improvement initiatives while ensuring alignment between stakeholders and service teams for optimal performance...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Empower sales strategies by leading a dynamic team of Account Managers. Drive revenue growth through effective collaboration, goal setting, and performance analysis, ensuring safety and exceptional cu...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$155K *

Partner with us to lead and enhance procurement services for a major governmental entity, ensuring efficient processes and high standards across diverse departments that serve 5 million residents...

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$172K - $220K *

Drive strategic alignment by executing market strategies and developing innovative sales plans. Collaborate across teams for effective execution, focusing on multiple brands and categories while leadi...

5 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$180K - $200K *

Join a dynamic team as you lead operational excellence, ensuring compliance and exceeding customer expectations while driving profitability and budget management across strategic accounts...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.