Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director of Operations Fulfillment
$90K - $120K *
Lead a dynamic operations team to optimize shipping and assembly, ensuring exceptional customer service and operational efficiency in fulfilling complex rehabilitation technology orders across diverse...
Reposted 2 days ago
$90K - $115K *
Lead a dynamic Customer Care team to enhance processes and deliver exceptional customer experiences, ensuring alignment with business goals and fostering professional growth in a hybrid work environme...
2 days ago
$90K - $115K *
Lead the charge in enhancing customer care operations, focusing on building a high-performing team that delivers unparalleled service. Drive process improvements, set strategic goals, and foster profe...
2 days ago
$90K - $120K *
Lead the charge in driving sales and operational success within a dynamic branch. Act as a Player/Coach, managing key client relationships while mentoring a high-performing sales team to exceed revenu...
Today
CONFERENCE SERVICES DIRECTOR - Pipeline / New Busi
$105K - $110K *
Join us to lead the Conference Services team, enhancing guest experiences by managing operations, staff, and vendor relationships while ensuring exceptional service delivery and successful event execu...
5 days ago
Product Director, Digital Channels
$165K - $170K *
Elevate digital strategy by managing the product lifecycle across diverse channels. Lead cross-functional teams to innovate, analyze performance, and drive profitability in an AI-driven environment. C...
6 days ago
Director of Technical Services
$120K - $150K *
Join a team that's dedicated to fostering technical excellence firm-wide. This senior leadership role requires a blend of expertise in construction details and people management to innovate and mainta...
Reposted 3 weeks ago
Product Director, Digital Channels
$165K - $170K *
Transform the digital channels portfolio by leading cross-functional projects and strategies while managing financial performance and product lifecycles. Leverage AI tools and data analytics to drive...
6 days ago
Senior Director, Commercial Counsel
$200K - $240K *
Champion a diverse portfolio of commercial contracts while advising on legal matters. Collaborate with cross-functional teams to support innovative solutions, ensuring compliance and optimal outcomes...
2 weeks ago
Planning & Fulfillment Director
$165K - $197K *
Shape the future of supply chain operations by leading demand planning, supply management, and analytics across multiple sites. Drive strategic decision-making and optimize fulfillment performance to...
3 weeks ago
$117K - $190K *
Champion customer success by leading operations and program management for strategic accounts, ensuring seamless onboarding and optimal workflow to drive growth and retention in a dynamic production p...
Reposted 6 days ago
$70K - $95K *
Elevate your career by leading sales strategies and community outreach initiatives. Engage with families, create meaningful connections, and drive occupancy through innovative marketing and excellent...
2 days ago
$100K - $130K *
Lead and elevate quality initiatives across manufacturing processes, ensuring superior product standards and customer satisfaction while fostering a culture of continuous improvement and operational e...
2 weeks ago
Customer Business Team Manager
$100K - $130K *
Tackle business growth by leading customer strategies and driving revenue gains. Collaborate with cross-functional teams to align innovative solutions with customer needs, leveraging industry insights...
1 week ago
$150K - $213K *
Optimize strategic partnerships by managing a portfolio of utility and municipal accounts, driving revenue growth through tailored engagement strategies and executive-level negotiations that deepen pa...
1 month ago
$90K - $120K *
Transform business operations at a Utility-scale Renewable Energy Control Center. Collaborate with leadership to manage budgets, optimize processes, and ensure compliance with regulations, while enhan...
3 weeks ago
$130K - $180K *
Join us to lead a dynamic inside sales team, driving strategy and execution across multiple channels, enhancing sales performance, and fostering talent development in a fast-paced fintech environment...
3 weeks ago
$97K - $146K *
Oversee supply chain management initiatives, driving procurement effectiveness and efficiency, while leading a team to optimize inventory control and cost savings through strategic analysis and collab...
Reposted 3 weeks ago
$112K - $177K *
Champion our branch strategy and drive agency performance, leading initiatives to grow success through effective planning, relationship-building, and a focus on measurable goals in the insurance secto...
1 week ago
$126K - $140K *
Lead the charge in driving profitable business growth by managing sales teams, developing strategic plans, and fostering strong customer relationships within your district...
2 weeks ago
Account Director/Vice President, Consumer & Supply Chain
$75K - $180K *
Join an innovative team as you lead impactful communications strategies, drive client success, and craft compelling narratives for global audiences, focusing on sustainability and agriculture across v...
6 days ago
Director, HR Experience US, EMEA, India, Japan
$191K - $255K *
Join a team that's redefining HR experiences across global regions by leading a high-performing HR Experience Partner group. Shape employee and manager interactions, drive program effectiveness, and e...
4 weeks ago
$84K - $125K *
Drive client satisfaction and revenue growth by managing multiple client accounts, fostering relationships, and executing sales initiatives. Utilize resources effectively to maintain market share and...
Reposted 4 days ago
$120K - $180K *
Grow your career by driving sales strategies and expanding market share in the Enterprise and Data Center sectors. Leverage your experience in NAND storage solutions to build strong client relationshi...
4 weeks ago
$90K - $120K *
Lead the charge in operational leadership, driving growth and performance across trades. Build a high-performing team, maintain compliance, and partner with ownership to enhance services and ensure cu...
1 month ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.