Director, Customer Service Jobs in Washington, DC

Drive operational excellence by overseeing B2B service deliveries for SMB clients, ensuring high-quality outcomes, managing engagements, and enhancing customer satisfaction through effective communica...

Lead the charge in defining and executing go-to-market strategies, turning ambiguity into actionable plans. Collaborate with senior leaders to enhance sales capacity, target setting, and strategic ana...

Unlock your potential by leading strategic product initiatives to drive successful digital product management while collaborating across teams and delivering solutions that enhance customer experience...

Join a forward-thinking team to lead and enhance enterprise-wide business processes. Collaborate with stakeholders to optimize workflows, implement changes, and drive innovative solutions that support...

Drive your career with an impactful Director role managing outsourced services partnerships. Oversee strategy, governance, and performance to enhance partner collaboration and optimize service deliver...

Unlock potential by leading the marketing strategy for a transformative Data Platform. Collaborate with cross-functional teams to drive adoption and create impactful narratives that resonate with tech...

Lead the charge in developing US market access strategies that drive brand goals through cross-functional collaboration, strategic insights, and actionable recommendations to optimize patient access a...

Grow your career with a leadership role managing outsourced service partnerships. Drive strategy, enhance performance, and ensure quality compliance across a multi-million dollar vendor ecosystem, gui...

Lead the charge in optimizing engineering solutions across North American distribution. Collaborate with cross-functional teams to drive project execution, enhance productivity, and implement labor ma...

Accelerate your impact by owning client accounts, nurturing long-term relationships, and driving sustainable revenue growth. Utilize your outside sales expertise to thrive in a dynamic environment foc...

Join a team that monitors the performance of paratransit services, ensuring compliance with safety and operational standards. Manage data, inspections, and reporting while coordinating with multiple s...

Lead the charge in ensuring compliance and quality oversight for a vital paratransit contract, supporting operations and safety efforts. Collaborate with management to uphold service standards and add...

Inspire a regional team to achieve service excellence and operational success. Lead field specialists in delivering high-quality support while managing P&L performance and driving customer satisfactio...

Lead the charge in managing a large client portfolio, enhancing relationships, and driving operational excellence across a team of over 600. Utilize strategic thinking to deliver client satisfaction a...

Optimize integrated marketing strategies to elevate program visibility and drive enrollment growth in assigned education verticals. Collaborate across teams to craft compelling messages and oversee ca...

Shape the future of member value by driving innovative benefits and customer engagement strategies, leading a dynamic team to enhance loyalty and competitive distinction in a complex market...

Drive category performance and profitability by developing strategies, managing supplier relationships, and leveraging data insights. Collaborate across functions to optimize sourcing and enhance mark...

Accelerate your career by owning the end-to-end process performance in the Procure-to-Pay (P2P) tower, driving service excellence, and ensuring alignment with business needs while fostering continuous...

Take ownership of store performance and culture while leading diverse teams. Drive exceptional customer experiences and operational excellence, inspiring associates to achieve sales growth and build c...

Join a team that's dedicated to driving store performance and fostering a high-performing culture. Lead with innovation and strategic thinking to develop talent, enhance customer experiences, and achi...

Drive team performance and client growth by leading a sales-focused group of leaders. Utilize data-driven strategies and coaching to enhance sales effectiveness while ensuring accountability and best...

Transform client partnerships by leveraging your revenue cycle expertise, leading strategic initiatives, and enhancing operational performance to redefine service excellence in healthcare delivery...

Unlock potential by leading communications strategies that shape brand narratives and enhance media visibility. Drive compelling content across diverse platforms while managing corporate announcements...

Lead the charge in enhancing sales performance across the Mid-Atlantic district. Drive strategy to build customer relationships, develop talent, and implement effective sales plans while ensuring comp...

Join a team that drives strategic business initiatives, enhances integrations, and optimizes financial operations to deliver innovative solutions and elevate profitability in an evolving market landsc...