Director, Customer Service Jobs in Washington, DC

Create and operationalize a comprehensive insurance revenue cycle for behavioral health. Lead processes from eligibility verification to payment collection, focusing on multi-state expansion and compl...

Innovate dealer pricing strategies and enhance operations for streamlined support. Lead contract management, improve workflow efficiencies, and ensure scalability across dealer networks, collaborating...

Unlock innovative digital solutions that enhance user experiences and drive business performance through collaboration, insights, and strategic implementation in a dynamic healthcare setting...

Manage cross-functional initiatives by collaborating with stakeholders to drive digital feature development. Shape product roadmaps and ensure disciplined delivery while balancing strategic oversight...

Join a dynamic team as you lead cross-functional initiatives to drive the development of digital features, balancing strategic insight with execution smarts to deliver impactful solutions...

Help us drive growth by building relationships in the SaaS/Security space. Utilize your expertise to exceed sales targets, manage lead funnels, and collaborate effectively across teams to deliver valu...

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

Lead the enterprise EHS strategy, balancing compliance with operational modernization. Drive cross-business consistency and efficiency while enhancing governance and risk-mitigation programs to foster...

Champion operational excellence by leading the enterprise EHS strategy, driving compliance and transformation across all business units. Enhance safety standards, promote risk management, and optimize...

Inspire growth by leading HR strategies, building infrastructure, and fostering a positive culture. Oversee compliance, employee relations, and talent development while managing a skilled HR team to s...

Drive customer lifecycle marketing strategies for iCasino and Sportsbook. Lead CRM initiatives to enhance retention and loyalty, manage omni-channel communications, and partner with martech teams for...

Transform sales success by leading a team of Account Executives to exceed targets while fostering a high-performance culture. Collaborate cross-functionally to drive exceptional customer experiences a...

Lead the charge in our Bond & Specialty Insurance architecture team, driving shared technology solutions across business lines to foster innovation and collaboration. Champion AI integration and moder...

Shape the future of pricing strategies and promotional effectiveness by collaborating cross-functionally to optimize revenue and customer value in a dynamic, retail healthcare environment...

Lead the charge in large-scale technology transformation programs, bridging strategy, delivery, and executive teams. Drive governance, data-driven decision-making, and integrated execution across comp...

Lead innovative design solutions for dynamic SaaS platforms, collaborating with cross-functional teams and driving user-centered designs that simplify complex problems, enhancing both user experience...

Join a team that drives revenue growth by engaging retail accounts through strategic selling. You'll manage the full sales cycle, building enduring relationships while leveraging your industry experti...

Champion product strategy by leading discovery and execution for AI-powered solutions in commercial real estate. Collaborate with diverse teams and use domain expertise to drive innovation and deliver...

Drive stability by providing surge support for product launches and critical changes, ensuring effective execution and alignment across operations. Collaborate with teams to enhance readiness and swif...

Drive operational excellence and stakeholder engagement as a strategic leader overseeing regional wellness and fitness operations, ensuring alignment with business strategies and revenue targets while...

Lead the charge in enhancing executive visibility by developing and executing strategic outreach initiatives for thought leadership, media relations, and public engagements across multiple channels in...

Lead the charge in global storage operations, ensuring 24/7 support for diverse systems while collaborating with teams to optimize performance, compliance, and security across physical and virtual sto...

Join a dynamic team to execute fast-paced live broadcasts, collaborating closely with editorial and technical partners while leading a skilled crew in a vibrant control room environment focused on cre...

Join a team that's driving M&A success by taking ownership of operational performance for newly acquired sites. Manage multi-site teams, ensure seamless integration, and realize financial goals while...

Deliver outstanding leadership by developing regional plans to achieve sales goals and profitability. Coach and mentor account managers to enhance their skills, ensuring excellent service standards wh...