Forrester Research

Senior Product Delivery Manager

Forrester Research$125K — $205K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • Five years of product management experience in software
  • Proven track record in managing product development lifecycle
  • Skilled in technical and design direction management
  • Ability to influence stakeholders without direct authority

Responsibilities

  • Partner with sales, customer success, and finance stakeholders to manage product roadmaps
  • Lead cross-functional initiatives from discovery to launch and optimization
  • Set and manage stakeholder expectations with transparent communication
  • Balance execution and strategic perspective, evolving processes as needed
  • Oversee development teams to create solutions within the Salesforce ecosystem
  • Collaborate with quality assurance for product testing and validation
  • Enhance team performance through agile leadership and removing blockers

Benefits

  • Comprehensive health insurance plans
  • Retirement savings options
  • Employee wellness programs
  • Flexible working arrangements
  • Professional development opportunities
Full Job Description
About This Role:

The Senior Product Delivery Manager collaborates with stakeholders from sales, marketing, and customer success and works cross-functionally to lead the development of digital features and capabilities within their domain. This individual should clearly understand and communicate problems and needs, business objectives, and desired outcomes. They must operate credibly at both strategic and execution levels, serving as the connective tissue between engineering and the business by shaping roadmaps, defining technical requirements, governing value streams, and ensuring disciplined delivery across complex, cross-functional initiatives.

Job Description:
  • Partner closely with key sales, customer success, and finance stakeholders to define, manage, and execute against prioritized roadmaps.
  • Lead complex, cross-functional initiatives end-to-end - from discovery through launch and ongoing optimization - while proactively identifying dependencies, risks, and trade-offs.
  • Set and manage stakeholder expectations through transparent communication, foresight, and data-driven decision-making.
  • Balance strong delivery execution with strategic perspective, challenging and evolving existing processes when they no longer serve outcomes.
  • Oversee a full-stack development team to produce stable and scalable solutions within the Salesforce ecosystem that meet all committed requirements.
  • Work with quality assurance to plan and implement testing to completely verify and validate all product capabilities as ready for release.
  • Build and sustain a strong partnership with your engineering manager and other engineering leaders.
  • Strengthen team performance and cohesion through effective agile leadership, continuous improvement, and intentional removal of blockers.


Job Requirements:
  • A bachelor's degree or equivalent practical experience.
  • Five years' product management experience with software products.
  • Experience in driving elements of the product development lifecycle such as product roadmap, requirements, etc.
  • Experience in managing day-to-day technical and design direction.
  • The ability to influence multiple stakeholders not under your direct management.


Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition, with the exception of Georgia. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate's primary work location, experience, training, education, and credentials.

Base salary range: $125,000 - $205,000

Base salary range for Georgia: $112,000 - $184,000

For employees based in Washington State, the percentage listed here is an estimated bonus target as a percentage of base salary, in accordance with the Forrester Employee Bonus plan. Individual and company performance, as well as other eligibility criteria, will determine the actual incentive amount.

Bonus target: 10%

For information on benefits, please visit: https://forresterbenefits.com/

The application deadline is July 31, 2026. Please refer to the job posting on Forrester.com careers page if the deadline has been extended.

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FLSA Status:
Exempt

Benefits at a Glance

Benefits at a Glance - Cambridge

About Forrester Research

Forrester Research is an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers. Forrester Research provides proprietary research, consumer and business data, custom consulting, events, online communities, and peer-to-peer executive programs. The company's research is divided into three areas: business technology, consumer technology, and marketing and strategy. Forrester Research's clients include global enterprises, technology vendors, and management consulting firms. The company was founded in 1983 and is headquartered in Cambridge, Massachusetts.
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