Marriott International

Senior Director, Technology Transformation Lead

Marriott International$150K — $200K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or related field
  • 10+ years in leading complex programs with IT organizations
  • Expertise in project and program management
  • Demonstrated conflict resolution and directional leadership
  • 6+ years in project management or strategic IT program development
  • Ability to influence senior executives in a complex environment
  • Strong analytical skills for resolving complex challenges

Responsibilities

  • Own and reinforce the vision and strategy of the technology transformation
  • Act as the primary liaison to executive leadership, translating technical progress into strategic insights
  • Lead coordination of multiple PMO functions including roadmap and governance
  • Oversee delivery across teams to ensure alignment with program milestones
  • Define and enforce enterprise governance structures and decision pathways
  • Lead development of executive-level reporting and predictive insights
  • Design change and communication strategies to support transformation adoption

Benefits

  • 401(k) plan
  • Stock purchase plan
  • Employee discounts at Marriott properties
  • Commuter benefits
  • Employee assistance plan
  • Childcare discounts
  • Medical, dental, and vision coverage
  • Flexible spending accounts for healthcare and dependent care
  • Life and disability insurance
  • Paid parental leave and educational assistance
Full Job Description
Job Description

JOB SUMMARY

The Senior Director, Technology Transformation Lead serves as the central orchestrator of large-scale technology transformation programs, acting as the bridge between strategy, delivery, and executive leadership. This role is accountable for driving integrated program execution, enabling data-driven decision-making, and ensuring consistent governance across a complex, multi-year transformation portfolio. The position operates as the face of the Transformation Office, maintaining alignment with C-suite stakeholders while ensuring that delivery teams execute against a cohesive, enterprise-wide roadmap and governance framework.

CANDIDATE PROFILE

Required
  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or related technical field
  • 10+ years' experience in leading complex programs that include:
  • Managing relationships with IT organizations
  • Managing direct report and matrixed teams
  • Project and program management expertise
  • Demonstrated ability to resolve conflicts and drive direction/focus
  • 6+ years' experience in project management and/or developing and executing strategic Information Technology programs and/or project portfolios
  • Proven ability to influence senior executives and lead transformation in complex, matrixed enterprises
  • Excellent analytical skills resolving complex problems/issues

Preferred
  • Graduate degree
  • Project Management Certification
  • Proven experience in planning, budgeting, and analysis
  • Experience with development of program and project standards in a sourced environment
  • Demonstrated ability to work independently and with others.
  • Experience with business process re-engineering
  • Strong process management, negotiating, influencing and problem resolution skills.
  • Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations
  • Ability to accomplish results through others, particularly by establishing partnerships with discipline and IT teams
  • Experience developing and executing multi-year plans.
  • Skilled at converting business needs into technology requirements and working within IT to manage the execution of those initiatives / projects.


CORE WORK ACTIVITIES

1. Transformation Leadership & Strategic Alignment
  • Own and continuously reinforce the vision, priorities, and value realization strategy of the technology transformation
  • Act as the primary liaison to executive leadership (VP, SVP, C-suite), translating technical progress into strategic insights
  • Ensure alignment across business and technology stakeholders to enable unified program execution

2. Integrated Program Delivery & PMO Leadership
  • Lead and coordinate multiple PMO functions including:
    • Solution Roadmap
    • PI Planning & Execution
    • Reporting & Tooling
    • Governance (RAID, Change Control)
    • Communications
  • Oversee delivery across multiple teams, tracks, and workstreams, ensuring alignment to overall program milestones
  • Drive development and management of integrated program plans and roadmaps across all domains

3. Governance, Decisioning & Operational Excellence -
  • Define and enforce enterprise governance structures, decision forums, and escalation pathways
  • Own program health visibility through RAID management, change control, and executive reporting
  • Ensure predictable delivery by embedding standardized processes, tools, and operating rhythms

4. Data-Driven Reporting & Executive Storytelling
  • Lead development of executive-level reporting, dashboards, and predictive insights
  • Translate complex program data into clear, actionable narratives for leadership and boards
  • Establish and enforce data governance and reporting standards across the transformation

5. Solution Roadmap & Integrated Planning
  • Drive creation and maintenance of the end-to-end solution roadmap across all business and technology domains
  • Ensure integration between requirements, capabilities, and delivery milestones
  • Oversee tools and frameworks (IMS, Jira, Power BI, etc.) that enable a connected view of program progress

6. Stakeholder & Relationship Management
  • Manage relationships across technology, business, and executive stakeholders globally
  • Act as a trusted advisor and right-hand partner to senior client leadership
  • Coordinate communications across diverse audiences-from delivery teams to boards

7. Organizational Enablement & Change Leadership
  • Design and drive change, communications, and readiness strategies to support transformation adoption
  • Enable teams to adopt new ways of working, tools, and governance models
  • Support talent development, team structure, and scaling of transformation capabilities

Scope & Complexity
  • Large-scale, multi-year enterprise transformation programs (often spanning 10+ years and dozens of teams)
  • Cross-functional coordination across business tracks, technology domains, and global teams
  • Direct engagement with executive leadership and governance bodies (SteerCo, OpCo, Tech Leadership)


All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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