Director, Customer Service Jobs in Washington, DC

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

Lead the charge in driving exceptional service delivery and operational excellence across diverse technology programs while fostering team growth and enhancing client relationships in a dynamic, fast...

Pioneer transformative client solutions and drive business growth as a senior leader. Manage diverse portfolios, foster strategic partnerships, and nurture team talent to deliver exceptional outcomes...

Join a team that's shaping the future of trade and contract operations for a cutting-edge biotechnology firm. Lead system implementation and management, ensuring operational excellence as the company...

Empower operational excellence by leading strategy across customer experience, enhancing processes, and utilizing AI-driven solutions. Collaborate with cross-functional teams to shape and scale DoorDa...

Drive revenue growth by spearheading commercial operations, collaborating with cross-functional teams, and executing strategic market insights. This leadership role requires analytical expertise and i...

Help us shape the future of our global supply chain by leading procurement initiatives for contractors and equipment. Collaborate cross-functionally to ensure timely, high-quality project delivery whi...

Shape operations and customer partnerships in a high-impact role, leading complex JDM and Systems Integration programs. Drive strategic initiatives, ensure flawless execution across teams, and develop...

Deliver exceptional customer experiences by leading multi-functional teams for retention and expansion, driving strategic initiatives, and integrating AI solutions to enhance service models in a fast...

Elevate presales excellence by leading cross-functional teams to enhance execution quality, drive effective deal strategies, and foster growth through innovative processes while supporting a diverse a...

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

Elevate commercial strategy and contract management for large-scale infrastructure projects, ensuring compliance, cost predictability, and successful negotiations on Guaranteed Maximum Price (GMP) pac...

Join a team that's transforming infrastructure by leading commercial strategy for a multi-billion-dollar rail program, ensuring compliance and cost predictability through expert contract management an...

Unlock potential by leading commercial strategy for a multi-billion-dollar infrastructure program, driving negotiations, ensuring compliance, and enhancing contract management while supporting project...

Transform property management success by leading a dedicated team, overseeing a substantial portfolio, and ensuring compliance with policies and financial directives. Engage with third-party relations...

Reimagine supply chain performance as you lead transformational initiatives that enhance operational resilience and drive growth. Collaborate with stakeholders to shape strategies and deliver results...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Grow a diverse sales team by fostering a high-performance culture, coaching for success, and achieving strategic goals while ensuring customer satisfaction and operational efficiency through effective...

Join a team dedicated to exceptional maintenance service by leading and mentoring a skilled crew, managing community standards, and ensuring prompt resident support in a dynamic apartment environment...

Elevate community living by leading a dedicated maintenance team, ensuring top-notch service and safety standards across a 465-unit residence, while fostering a culture of excellence and responsivenes...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Champion our branch strategy and drive agency performance, leading initiatives to grow success through effective planning, relationship-building, and a focus on measurable goals in the insurance secto...

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Pioneer innovation in marketplace operations by optimizing data systems and driving growth initiatives. Lead a dedicated team to enhance operational reliability and deliver strategic insights that fue...