Director, Customer Service Jobs in Toronto, ON

Drive strategic leadership and operational excellence for a 140-person team, focusing on manufacturing engineering, quality assurance, and continuous improvement initiatives to meet customer and corpo...

Create strategic growth in technology retail by leading national programs and client partnerships. Drive operational excellence while developing high-performing teams to enhance client relationships a...

Join a dynamic Security team as you lead the design and operations of platforms that secure customer experiences, broker interactions, and assess third-party risks while collaborating with IT and exec...

Drive growth by securing major enterprise clients while collaborating with internal teams to navigate complex organizations and establish trusted relationships with C-Suite executives across North Ame...

Take ownership of new business bookings and strategic account expansion in the FSAAS domain, engaging senior executives and driving growth through complex, consultative sales cycles with a focus on da...

Innovate digital growth strategies and lead marketing transformations across B2C and B2B channels. Drive customer acquisition, retention, and engagement through performance media, CRM, and social ecos...

Drive customer engagement and support strategic initiatives to enhance Mastercard’s franchise ecosystem. This role entails optimizing performance, managing compliance, and fostering relationships with...

Lead the charge in enhancing customer satisfaction as you supervise a dedicated team of service representatives. Collaborate cross-functionally to resolve challenges while optimizing workflows and pro...

Engage in strategic leadership within the dealership network, ensuring consistent operational excellence, coaching Parts Managers, and driving performance improvements to enhance customer experiences...

Lead our strategy for North America's issuer processor partnerships, driving growth, portfolio management, and executive engagement. Foster a high-performance team and navigate complex industry dynami...

Lead innovative delivery programs by orchestrating collaboration and driving initiatives across multiple squads to achieve strategic objectives and ensure successful program outcomes...

Lead the charge in delivering a multifaceted program that drives collaboration and achieves strategic goals, while managing resources and stakeholder engagement across multiple squads within the Store...

Optimize delivery across multiple squads to achieve strategic goals. Lead with strong communication and delivery management skills while ensuring effective collaboration and program success through st...

Elevate business performance by optimizing Microsoft Dynamics 365. Act as a liaison among stakeholders to enhance processes and implement effective technology solutions that drive efficiency and suppo...

Join a team that's dedicated to enhancing healthcare by delivering exceptional customer service. Collaborate across diverse teams to resolve complex inquiries and improve processes, making a tangible...

Drive sales and product development in the conveyor belt industry, expanding client relationships and delivering technical solutions. Lead a team, engage with clients across North America, and ensure...

Transform customer relationships into thriving revenue streams. Drive strategic sales initiatives, identify market opportunities, and collaborate across departments to maximize growth while ensuring a...

Lead and manage medium to large-scale projects, ensuring quality, safety, and timeliness while directing a team and collaborating effectively with stakeholders throughout the project lifecycle...

Lead the charge in complex business negotiations, influencing senior leaders while managing risk and compliance. Drive strategic decision-making and deliver practical solutions that support business o...

Lead and develop a high-performing Credit Analyst team to enhance service delivery and ensure optimal financial decision-making, fostering collaboration across departments to efficiently resolve custo...

Join a dynamic financial team to lead and develop Credit Analysts, ensuring exceptional service and performance while collaborating with sales and collections to resolve account issues...

Advance the credit management function by leading and developing a team of analysts to enhance service quality and drive financial analysis, collaborating closely with cross-functional teams to resolv...

Develop and lead a dynamic team of Credit Analysts to enhance operational efficiency, drive team performance and ensure exceptional customer service in a fast-paced financial environment. Foster colla...

Shape the future of credit management by leading a dedicated team of analysts. Drive performance through training, collaboration, and strategic analysis to support vital business decisions in a dynami...

Contribute to transformative healthcare by leading integrated HCP engagement strategies. Drive measurable outcomes through omnichannel planning and stakeholder mapping, while shaping the future of med...