Director, Customer Service Jobs in Toronto, ON

Elevate client success by leading 24/7 IT service delivery and operations. Manage a multi-location team, drive continuous improvements, and enhance revenue through trust-based client relationships whi...

Lead innovative pricing strategies, optimize network governance, and enhance value-added services for retail credit cards. Drive financial performance and customer engagement through effective managem...

Join a dynamic finance team as you lead timely reporting and analysis for Canadian banking units, enhancing operations in credit cards, mortgages, and personal lending while driving compliance and tal...

Champion operational and financial excellence by leading production and analytics teams, ensuring tactical execution and compliance while empowering the Head of Print & Post to drive strategic transfo...

Develop and execute transformative insurance strategies, overseeing complex modernization initiatives across multiple business lines, ensuring alignment with fiscal goals, architecture standards, and...

Champion our brand by leading creative strategies and executing impactful marketing campaigns. Collaborate across teams to ensure brand consistency, optimize performance, and inspire innovation while...

Empower technology delivery and enablement by leading application development teams, modernizing enterprise applications, and driving innovation in technology strategies to ensure secure and scalable...

Accelerate progress at a growing organization by leading HR operations, enhancing employee support, and driving compliance, all while fostering team development and strategic partnerships across the e...

Drive sales success by developing high-performing teams, strategizing programs, and executing annual sales plans in a dynamic, results-oriented environment...

Optimize pharmacy operations by coordinating workflows, mentoring associates, and ensuring compliance with standards. Collaborate cross-functionally to enhance patient care and achieve timely outcomes...

Drive excellence in technical service delivery by overseeing day-to-day operations, ensuring customer satisfaction, and managing critical escalations while fostering a culture of continuous improvemen...

Grow business by managing territory, building client relationships, and promoting products. Utilize superior communication skills to achieve sales targets and deliver exceptional service while providi...

Shape the future of broker channel strategy by driving growth initiatives and enhancing relationships. Collaborate across functions to execute programs that leverage market insights for improved perfo...

Transform operations by leading a dynamic team, driving growth initiatives, and optimizing performance across your region while collaborating with national leadership to achieve business objectives an...

Join a team that's dedicated to delivering excellence in order management by leading a high-performing team. Drive customer commitments, embrace digital transformation, and streamline processes to enh...

Drive the successful launch and ongoing operation of a new service centre, overseeing team building, process establishment, and high-performing service operation while ensuring compliance, quality, an...

Champion high-quality lease administration and audit services for corporate clients, leading a diverse team to enhance operational excellence, client relationships, and strategic initiatives while dri...

Drive operational excellence by leading a diverse team in managing lease administration and landlord relations for a corporate client environment. Collaborate strategically to optimize processes, enha...

Lead the charge in driving strategic initiatives and operational excellence across Capital Markets. Collaborate with senior leadership to enhance organizational effectiveness and seamlessly execute ke...

Transform our marketing strategies by leading a dynamic team to enhance brand positioning and achieve revenue goals through data-driven decisions and creative initiatives across diverse channels...

Elevate customer satisfaction by leading a strategic, multi-tiered technical support team. Drive operational excellence and collaborate across departments to enhance support strategies and foster a cu...

Take ownership of credit risk decisions, manage a portfolio, and lead a credit team. Collaborate with internal partners to improve processes, structure deals, and ensure compliance while actively addr...

Innovate sourcing strategies and manage vendor relationships to optimize talent procurement services across various categories, ensuring alignment with business needs while enhancing cost efficiency a...

Pioneer innovative onboarding strategies in a leadership role managing multiple teams. Drive seamless client transitions and optimize processes that enhance business growth while ensuring compliance a...

Lead the charge in transforming client onboarding by managing multiple teams to enhance operational efficiency, mitigate risk, and drive seamless integration of services that meet client needs and exp...