Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Executive Director, Payment Transformation (Work from home)
$161K - $299K *
Advance transformative payment strategies and VBC model design while overseeing robust analytics and administration operations impacting over $2B in provider payments annually. Champion cross-departme...
1 week ago
Executive Director, Medical Affairs
$233K *
Champion transformative medical breakthroughs by leading strategic initiatives in healthcare collaboration, providing expert guidance, and influencing project success in Women's Health. Drive innovati...
3 weeks ago
Sr. Regional Sales Manager (DFS)
$90K - $120K *
Unlock new market opportunities and drive success as you build lasting relationships while delivering tailored financing solutions to agricultural dealers and growers. This fully remote role requires...
3 weeks ago
$123K - $184K *
Take ownership of a dynamic sales role focused on enterprise-level cybersecurity solutions. Drive revenue growth through strategic account management and new business acquisition while engaging with C...
2 days ago
Regional Account Manager, West - HDV Business Unit
$100K - $130K *
Elevate disease awareness and enhance care pathways for Hepatitis Delta Virus in the healthcare landscape. Engage with stakeholders to drive education, facilitate referrals, and position innovative so...
3 weeks ago
Group Director, Experience Strategy (Pharma Ad Agency Experience required)
$130K - $180K *
Champion innovative strategies by leading omnichannel experiences across multiple brands. Collaborate with stakeholders to enhance user engagement and align brand objectives, driving successful custom...
1 week ago
Client Services Lead (Signature Closers)
$70K - $95K *
Champion exceptional client service by leading strategies that enhance relationships, oversee teams, and drive quality solutions in real estate transactions. Collaborate to address needs and streamlin...
6 days ago
Customer Success Manager (Enterprise), Max
$92K - $139K *
Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...
2 weeks ago
$90K - $130K *
Shape the future of medical devices by leading regulatory strategies, ensuring compliance across global markets, and mentoring a dedicated team. Empower innovation through effective communication with...
Yesterday
$98K - $164K *
Lead technical design and execution of energy sector solutions, managing projects from presales through delivery, ensuring compliance with standards and addressing customer needs effectively in a cust...
6 days ago
Principal Product Marketing Manager, Financial Services
$180K - $220K *
Drive impactful growth by defining the go-to-market strategy for financial services products. Collaborate across teams to leverage data-driven insights, enhance customer positioning, and lead complex...
4 days ago
$98K - $164K *
Shape innovative solutions by leading technical design and execution across energy automation projects. Collaborate with teams to translate customer needs into architectural frameworks while ensuring...
6 days ago
$78K - $104K *
Inspire and lead a dedicated software development team to deliver high-quality solutions. Utilize your expertise to mentor early-career developers, drive architectural decisions, and ensure collaborat...
2 days ago
Director - Product Manager, Swine Monitoring
$190K - $300K *
Drive innovation in animal health technology by leading cross-functional teams to develop and scale impactful products. Ensure alignment with customer needs and market trends to foster business growth...
6 days ago
Senior Director, Product Management
$144K - $241K *
Champion the strategic direction of the product portfolio, leading teams to define, develop, and enhance innovative solutions while ensuring alignment with market demands and business objectives acros...
2 weeks ago
$130K - $200K *
Pioneer the integration of AI within product strategies, enhance customer workflows, and drive adoption across market segments. Collaborate with cross-functional teams to create seamless experiences t...
4 weeks ago
$90K - $120K *
Transform underwriting operations by leading teams in strategic risk management, ensuring profitability and compliance. Drive growth through strong broker relationships and effective portfolio oversig...
1 week ago
$100K - $125K *
Elevate your career by leading underwriting operations and driving profitability through strategic risk selection while mentoring teams and managing portfolio performance in a dynamic environment...
1 week ago
$210K - $220K *
Drive success by leading labor sales initiatives focused on the Taft-Hartley market, leveraging expert knowledge and collaboration to exceed sales targets and build enduring client partnerships in a d...
4 weeks ago
Director, Training and Enablement
$150K - $200K *
Build comprehensive training strategies for users of our platform, driving customer adoption and support. Lead initiatives across onboarding, asynchronous content, and customer education while ensurin...
2 weeks ago
Associate Director, Paid Media
$110K - $120K *
Drive impactful results by leading paid media strategies, managing client relationships, and guiding a team of professionals to enhance revenue growth and brand performance across a diverse portfolio...
2 weeks ago
Americas Business Development Manager - Coatings
$90K - $130K *
Champion business growth by developing regional market insights and nurturing client relationships. Collaborate with internal teams to drive new product innovations while identifying and expanding int...
4 weeks ago
$68K - $110K *
Join a team that drives client success through exceptional account management. You will oversee the execution of marketing strategies, liaise with clients and internal teams to deliver effective solut...
1 week ago
Client Success Delivery Manager
$90K - $120K *
Unlock potential by driving client success initiatives, enhancing internal operations, and coordinating cross-functional efforts to ensure enterprise accounts deliver measurable value while fostering...
1 week ago
Danaher Business System Leader, Marketing (Continuous Improvement Leader)
$130K - $170K *
Explore opportunities to enhance marketing performance by deploying and sustaining Growth Commercial DBS capabilities. Collaborate with leadership to drive strategic execution and continuous improveme...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.