Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$148K - $274K *

Innovate your career by leading extensive Prior Authorization governance strategy across diverse populations. Drive enterprise decision-making and improve operational efficiency through strategic coll...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Healthcare

$99K - $170K *

Grow a robust Middle Market Commercial portfolio by leveraging relationships, analyzing financials, and delivering tailored solutions. Drive growth through strategic market engagement while ensuring c...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Drive revenue growth by developing key customer relationships and executing strategic sales initiatives. Shape account strategies that ensure market share expansion while adhering to regulatory requir...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $135K *

Shape the future of customer support by leading a dynamic team of Application Support Engineers, delivering exceptional service, and ensuring customer satisfaction while enhancing operational efficien...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining support excellence by leading Technical Support Engineers to ensure exceptional customer satisfaction while providing advanced technical guidance and fostering a collabor...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $105K *

Join a dynamic team to shape comprehensive lifecycle marketing strategies that enhance customer engagement and drive retention, while leveraging data insights across channels to maximize lifetime valu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $95K *

Grow your career with a dynamic Product Manager role, driving the development and delivery of essential property tax solutions while collaborating across teams to ensure compliance and optimal system...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate growth by driving complex data center sales across your territory. Leverage strong hunting skills and vendor relationships to create go-to-market strategies and close high-value deals, maxi...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of Pro AV sales by leading regional strategies, developing new partnerships, and maximizing business growth through exceptional customer experiences and market insights across a diver...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Join a team that's driving transformative sales expertise across complex accounts. You will manage territory strategies, cultivate strategic partnerships, and close multi-solution deals, all while ens...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$85K - $95K *

Advance your sales career by driving retail growth across established territories. Engage with distributors and retailers, building strong relationships while achieving revenue targets and expanding m...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Shape the future of project management by leading a dynamic team to deliver excellence across diverse major projects and programs. Drive strategic initiatives, foster client relationships, and ensure...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Real Estate & Construction

$154K - $230K *

Drive team success by leading sales initiatives, mentoring staff, and establishing strategic goals. Foster relationships with clients and ensure effective execution of sales strategies to achieve grow...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $155K *

Join a team that's pioneering reliability strategies for automated warehouse operations, ensuring peak performance and safety during startup and expansion. Drive enterprise-wide initiatives that enhan...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$86K - $141K *

Champion operational excellence by leading diverse teams, enhancing service delivery, and driving customer satisfaction. Elevate your career while ensuring operational objectives are met in a dynamic...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$190K - $230K *

Accelerate progress at the forefront of robotics sales, driving growth with strategic accounts in the data center industry. Lead cross-regional teams to enhance customer value and ensure successful pa...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$375K - $450K *

Lead the transformational growth of high-performing revenue teams, driving new ACV, NRR, and renewals while developing future leaders and optimizing revenue operations through data-driven strategies a...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$205K - $231K *

Pioneer innovative user experiences by owning the strategy and roadmap for cross-product engagement, onboarding, and subscription management in an impactful product management role...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Unlock the potential of global quoting processes by owning the end-to-end CPQ workflow. Drive innovation and efficiency through Salesforce integrations, leading implementation projects while enhancing...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $115K *

Drive revenue growth by establishing strategic relationships with enterprise accounts in the banking sector. Lead comprehensive sales initiatives focusing on multi-year engagement and effective territ...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$82K - $148K *

Lead impactful projects that improve global health outcomes. Engage with diverse stakeholders while mentoring your team. Drive vital improvements in health equity, quality, and population health throu...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$90K - $100K *

Accelerate growth by identifying and securing new business opportunities, cultivating client relationships, and delivering compelling proposals within your territory to drive financial success...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Engage with customers and teams to drive product innovation, prioritize features from feedback, and use data for informed decisions while ensuring market readiness and collaboration across departments...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Join a team that drives innovative solutions for industrial applications by evaluating client requests, crafting proposals, and collaborating across departments to exceed customer expectations and fos...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$225K - $428K *

Oversee the coordination of medical management and quality improvement initiatives, collaborating with clinical teams to enhance care effectiveness and support utilization review, while ensuring compl...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.