Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Director, Prior Authorization Governance
$148K - $274K *
Innovate your career by leading extensive Prior Authorization governance strategy across diverse populations. Drive enterprise decision-making and improve operational efficiency through strategic coll...
1 month ago
Commercial Relationship Manager
$99K - $170K *
Grow a robust Middle Market Commercial portfolio by leveraging relationships, analyzing financials, and delivering tailored solutions. Drive growth through strategic market engagement while ensuring c...
1 week ago
$80K - $95K *
Drive revenue growth by developing key customer relationships and executing strategic sales initiatives. Shape account strategies that ensure market share expansion while adhering to regulatory requir...
3 weeks ago
Manager, ERP Application Support (Distribution)
$120K - $135K *
Shape the future of customer support by leading a dynamic team of Application Support Engineers, delivering exceptional service, and ensuring customer satisfaction while enhancing operational efficien...
3 days ago
Manager, ERP Application Support (Distribution)
$110K - $130K *
Join a team that's redefining support excellence by leading Technical Support Engineers to ensure exceptional customer satisfaction while providing advanced technical guidance and fostering a collabor...
4 days ago
$95K - $105K *
Join a dynamic team to shape comprehensive lifecycle marketing strategies that enhance customer engagement and drive retention, while leveraging data insights across channels to maximize lifetime valu...
2 weeks ago
$85K - $95K *
Grow your career with a dynamic Product Manager role, driving the development and delivery of essential property tax solutions while collaborating across teams to ensure compliance and optimal system...
2 weeks ago
$110K - $130K *
Accelerate growth by driving complex data center sales across your territory. Leverage strong hunting skills and vendor relationships to create go-to-market strategies and close high-value deals, maxi...
Reposted 1 week ago
$100K - $120K *
Shape the future of Pro AV sales by leading regional strategies, developing new partnerships, and maximizing business growth through exceptional customer experiences and market insights across a diver...
2 weeks ago
Federal Account Executive, Direct Sales
$125K - $150K *
Join a team that's driving transformative sales expertise across complex accounts. You will manage territory strategies, cultivate strategic partnerships, and close multi-solution deals, all while ens...
2 weeks ago
Regional Sales Manager- Retail Channel (MCR Safety Group)
$85K - $95K *
Advance your sales career by driving retail growth across established territories. Engage with distributors and retailers, building strong relationships while achieving revenue targets and expanding m...
1 week ago
$125K - $150K *
Shape the future of project management by leading a dynamic team to deliver excellence across diverse major projects and programs. Drive strategic initiatives, foster client relationships, and ensure...
Today
Sales Manager-Middle Market-Commercial (U.S. West Coast)
$154K - $230K *
Drive team success by leading sales initiatives, mentoring staff, and establishing strategic goals. Foster relationships with clients and ensure effective execution of sales strategies to achieve grow...
2 weeks ago
Senior Manager, Reliability Engineering
$130K - $155K *
Join a team that's pioneering reliability strategies for automated warehouse operations, ensuring peak performance and safety during startup and expansion. Drive enterprise-wide initiatives that enhan...
1 week ago
$86K - $141K *
Champion operational excellence by leading diverse teams, enhancing service delivery, and driving customer satisfaction. Elevate your career while ensuring operational objectives are met in a dynamic...
5 days ago
Strategic Accounts Manager, Data Centers - US Robotics West Coast
$190K - $230K *
Accelerate progress at the forefront of robotics sales, driving growth with strategic accounts in the data center industry. Lead cross-regional teams to enhance customer value and ensure successful pa...
Reposted 1 week ago
VP/Director, Growth & Emerging Revenue
$375K - $450K *
Lead the transformational growth of high-performing revenue teams, driving new ACV, NRR, and renewals while developing future leaders and optimizing revenue operations through data-driven strategies a...
Reposted 1 week ago
Senior Product Manager (Experience)
$205K - $231K *
Pioneer innovative user experiences by owning the strategy and roadmap for cross-product engagement, onboarding, and subscription management in an impactful product management role...
2 weeks ago
Principal, Global CPQ & Deal Process Architect
$150K - $180K *
Unlock the potential of global quoting processes by owning the end-to-end CPQ workflow. Drive innovation and efficiency through Salesforce integrations, leading implementation projects while enhancing...
3 weeks ago
Director, Strategic Accounts-Financial Markets
$105K - $115K *
Drive revenue growth by establishing strategic relationships with enterprise accounts in the banking sector. Lead comprehensive sales initiatives focusing on multi-year engagement and effective territ...
2 weeks ago
$82K - $148K *
Lead impactful projects that improve global health outcomes. Engage with diverse stakeholders while mentoring your team. Drive vital improvements in health equity, quality, and population health throu...
Today
Regional Business Development Manager (Northeast, US Remote)
$90K - $100K *
Accelerate growth by identifying and securing new business opportunities, cultivating client relationships, and delivering compelling proposals within your territory to drive financial success...
Reposted 5 days ago
$85K - $100K *
Engage with customers and teams to drive product innovation, prioritize features from feedback, and use data for informed decisions while ensuring market readiness and collaboration across departments...
6 days ago
$80K - $95K *
Join a team that drives innovative solutions for industrial applications by evaluating client requests, crafting proposals, and collaborating across departments to exceed customer expectations and fos...
4 days ago
$225K - $428K *
Oversee the coordination of medical management and quality improvement initiatives, collaborating with clinical teams to enhance care effectiveness and support utilization review, while ensuring compl...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.