Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$132K - $199K *

Lead the charge in maximizing sales and customer satisfaction by overseeing account management and pricing strategies, while fostering professional development within your team across the healthcare m...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$142K - $227K *

Innovate product strategies and lead cross-functional teams to deliver impactful solutions across multiple business domains. Drive key initiatives from ideation to launch, ensuring alignment with cust...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$142K - $227K *

Transform product strategy by leading cross-functional teams to drive multi-vertical platform initiatives, ensuring alignment with business goals and enhancing customer experiences for impactful and s...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$142K - $227K *

Transform product vision into strategy by leading cross-functional teams, driving platform success across multiple business lines. Influence stakeholders, deliver impactful solutions, and ensure align...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $90K *

Help us drive growth in dental markets by strategizing with owners and educating teams on cutting-edge products and services. Leverage your expertise to analyze trends and execute plans that enhance p...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Unlock innovative solutions as a Principal User Experience Designer, driving high-quality design across complex products. Collaborate with product and engineering teams to deliver scalable, user-cente...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Shape the future of healthcare as you lead and empower a remote team of Nurse Practitioners. This managerial role blends clinical excellence with leadership, ensuring high-quality patient care while f...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Join a dynamic team as you engineer and orchestrate complex Healthcare programs. Leverage your transformation expertise to convert AI visions into actionable strategies, fostering high-level stakehold...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$148K - $222K *

Unlock your leadership potential by driving sales strategies and cultivating key customer relationships across the district while developing a high-performing team focused on achieving ambitious marke...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Pioneer collaborative sales strategies that drive regional growth and enhance market penetration while coaching and guiding a high-performing team to achieve objectives in the pharmaceutical landscape...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $231K *

Drive innovative Trade formulary strategies, ensuring growth through new initiatives and effective cross-functional collaboration while managing team dynamics and operational excellence to meet market...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $90K *

Tackle impactful communication initiatives by crafting compelling narratives and collaborating with teams to enhance internal and external messaging. Your expertise will shape organizational strategy...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Elevate financial performance by owning capital management and modeling. Drive strategic insights for senior leadership through expert analysis in insurance finance, ensuring clear communication and c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $173K *

Collaborate on project execution to ensure quality, compliance, and coordination. Lead onsite efforts for projects exceeding $40M, communicating effectively across teams to maintain progress and addre...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$118K - $176K *

Lead engineering excellence by driving innovation, ensuring high-quality delivery, and modernizing practices across teams. Collaborate strategically with product leaders to enhance operational efficie...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Drive regional sales performance and empower dealer networks to enhance service and growth. Collaborate on tailored solutions and innovative strategies that foster success in the industrial lift truck...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$131K - $219K *

Engage with us to shape dynamic compensation strategies that drive enterprise growth, enhance employee engagement, and ensure compliance. Collaborate with HR leaders to tailor global rewards programs...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Drive your career growth by spearheading product strategies and collaborating across teams to deliver value-driven solutions. Leverage your expertise in product management to influence and enhance cus...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$130K - $180K *

Drive the vision for a high-impact Data Engineering Practice, leading strategy, P&L, talent, and client engagement to transform enterprise data into strategic assets and AI-ready infrastructure...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$101K - $216K *

Join a dynamic team as a District Manager overseeing home delivery operations. Drive excellence in resource management, optimize performance metrics, and foster customer satisfaction while cultivating...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$165K - $215K *

Join a team that's redefining marketing strategy and execution. The Head of Marketing will lead growth initiatives that align product, brand, and customer insights to drive revenue and operational exc...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Drive efficiency at the highest level by managing daily operations, enhancing performance, and leading coaching initiatives. Collaborate with senior leaders and stakeholders to foster growth and addre...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$175K - $185K *

Empower our claims team by overseeing Management and Professional Liability claims, ensuring compliance and efficacy in settlement processing. Play a vital role in strategic initiatives while managing...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $220K *

Accelerate progress at driving sales growth through Managed Service Providers. Leverage your expertise in cybersecurity technology sales to identify and enable new partnerships, ensuring pipelines are...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$94K - $151K *

Join a team that's driving sales success by developing territory strategies, managing cross-functional teams, and leveraging industry expertise to maximize revenue and exceed quotas in a competitive s...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.