Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$80K - $95K *
Optimize project delivery by leading enterprise SaaS implementations for utility clients. Build strong client relationships, manage competing priorities, and ensure successful project outcomes across...
3 weeks ago
Director, Financial Controller - Remote
$140K - $160K *
Champion financial integrity by overseeing accounting operations, ensuring accurate reporting, and developing scalable processes for a high-growth healthcare company. Bring your expertise to enhance f...
3 weeks ago
Project Manager (Solution Delivery)
$104K - $167K *
Help us drive project success in our Clinical Laboratory sector by managing customer implementation from contract to closure, ensuring streamlined processes and effective communication, while enhancin...
1 week ago
District Sales Manager - Surgical (Atlanta)
$140K *
Lead the charge in driving sales growth, managing a team, and achieving business objectives within a designated territory, while cultivating key stakeholder relationships and developing talent for sus...
Reposted 2 days ago
VP - Finance Technology, Strategy, & Innovation
$212K - $250K *
Lead transformative Finance technology initiatives, shaping global strategy and innovation. Foster high-impact partnerships and drive AI adoption to revolutionize the Finance landscape, enhancing oper...
3 weeks ago
SVP, Global Technology Services
$210K - $260K *
Champion the growth of a technology delivery practice, leading cross-functional teams to deliver exceptional results across Adobe and Salesforce ecosystems, driving client success through strategic al...
2 weeks ago
SVP - Market Development & Technical Assistance - Remote
$320K - $380K *
Transform market growth by leading strategic initiatives in cement materials, driving revenue, fostering partnerships, and aligning operational capabilities with commercial strategies to enhance custo...
1 week ago
Senior Director, Revenue Systems
$180K - $225K *
Lead the architectural strategy and engineering evolution of Salesforce, managing a high-performing team while ensuring scalability, reliability, and security in revenue systems. Drive innovative solu...
1 week ago
Quality Director (Medical Device / USCT)
$135K - $160K *
Join a team that's advancing healthcare by owning the Quality Management System for a regulated medical device program, driving design controls, V&V strategies, and risk management while ensuring comp...
Reposted 1 week ago
Non-Franchise Used Vehicle Director
$110K - $130K *
Unlock potential by leading used vehicle sales strategies across multiple locations, driving performance, optimizing inventory, and ensuring operational excellence to achieve market-wide sales and pro...
1 week ago
Director, Partner Sales - Accenture
$256K - $414K *
Unlock your potential in a dynamic role driving global strategic alliances. Collaborate with executives to enhance market presence and foster partnerships that deliver innovative solutions and busines...
3 weeks ago
Director of Talent & HR Operations
$130K - $150K *
Drive comprehensive HR strategies to enhance organizational performance and employee engagement while leading a team to ensure effective talent management and operational excellence across multiple lo...
Today
account director, Market Partnerships - North America Licensed Coffeehouses (remote based - U.S.)
$120K - $145K *
Champion strategic licensee partnerships across North America, driving performance, fostering relationships, and overseeing coffeehouse development while managing a high-performing team to achieve gro...
1 week ago
Associate Director, Industry Affairs
$150K - $180K *
Engage in shaping and executing US industry and government affairs strategy. Drive senior stakeholder engagements, influence advocacy, and enhance business development opportunities within a highly re...
1 week ago
Senior Manager, Commercial Capability & Innovation
$134K - $214K *
Drive strategic transformation through innovative commercial capability programs, enhancing sales execution and manager effectiveness. Collaborate cross-functionally to evaluate emerging technologies...
3 weeks ago
Product Marketing Manager - GSI
$150K - $180K *
Drive impactful go-to-market strategies for Global Systems Integrators. Leverage your product marketing expertise to create valuable enablement resources that empower partners and enhance Cyera's data...
Today
$110K - $130K *
Manage and oversee program activities, ensuring timely delivery of client specifications and best practices. Collaborate with teams to establish metrics and coordinate communications while leading the...
3 weeks ago
$125K - $171K *
Drive results by leading cross-functional teams to deliver complex automation projects. Your proactive communication and risk management skills will ensure timely, high-quality execution that aligns d...
3 weeks ago
$145K - $165K *
Innovate by leading a dedicated team to deliver transformative technology and data solutions, managing AI tools, reporting structures, and client engagement while ensuring project efficiency and finan...
2 weeks ago
Product Manager I Agent Experience
$101K - $204K *
Join our team to drive innovative initiatives enhancing the agent experience. Utilize data insights to strengthen relationships with independent agents, supervising cross-functional projects that elev...
1 week ago
$100K - $120K *
Join a dynamic team as a Customer Success Manager, where you'll drive value for clients, manage account strategies, and enhance customer experiences. Lead initiatives to optimize performance, ensure s...
6 days ago
Clinical Services Manager (MCS)
$95K - $135K *
Drive excellence in clinical services by ensuring safety readiness, coaching staff, and enhancing patient outcomes through audits and quality initiatives. Collaborate with leadership to address perfor...
2 weeks ago
Senior Director, Marketing, PDAC
$232K - $290K *
Drive strategic marketing initiatives and oversee product launch readiness in a dynamic oncology environment. Collaborate across teams to optimize marketing execution and ensure compliance, while deve...
2 weeks ago
Senior Contracts Administrator
$115K - $130K *
Champion the full lifecycle of contract management, providing strategic guidance, ensuring compliance, and driving successful execution while mentoring junior staff to enhance departmental expertise a...
1 month ago
$81K - $106K *
Pioneer innovative email marketing strategies to nurture leads, enhance audience engagement, and boost brand recognition through targeted, bilingual campaigns designed to drive action across diverse d...
6 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.