Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Regional Director - Self Storage - Atlanta, GA
$90K - $120K *
Champion operational excellence by leading a multi-site portfolio of 60 properties. Guide and develop regional teams, ensuring high performance, exceptional customer experiences, and strategic growth...
1 week ago
$150K - $175K *
Lead the charge in optimizing sales force effectiveness through strategic planning, performance management, and process improvement, ensuring productivity and aligning with organizational goals for su...
Reposted 6 days ago
$120K - $150K *
Optimize business operations by leading financial strategies and talent development. This role focuses on driving margin, enhancing efficiencies, and establishing internal controls while providing com...
2 weeks ago
$120K - $150K *
Optimize operational strategies to enhance profitability and talent development. Drive budgeting, compensation planning, and compliance while ensuring all business units receive effective financial su...
2 weeks ago
Support Specialist, Operations & Support
$83K - $110K *
Join a team that's dedicated to delivering cutting-edge digital support solutions across our news platforms. As a key player, you'll utilize AI tools, enhance user experience, and collaborate with div...
Reposted 2 days ago
Sr Director, Advertising Sales - Mobile/Tech
$207K - $310K *
Unlock new growth avenues by spearheading strategic sales in the App Marketing and AI sector. Shape innovative client relationships, leverage industry insights, and drive revenue for cutting-edge mobi...
1 week ago
Manager of Marketing Communications
$90K - $120K *
Champion our brand's narrative and communications strategy, ensuring clarity and consistency across all channels. Collaborate with cross-functional teams to elevate messaging and foster a connected or...
Reposted 2 weeks ago
$90K - $120K *
Unlock efficiency in contract management by overseeing the complete lifecycle, ensuring compliance while driving collaboration across Sales, Legal, and Finance to optimize vendor and customer agreemen...
2 weeks ago
$115K - $140K *
Grow your career with a dynamic team shaping market strategy and brand vision. Lead cross-functional initiatives, manage P&L, and drive impactful marketing execution to achieve ambitious revenue and g...
1 week ago
Director, Broker Sales - Medicare Advantage
$140K - $180K *
Join our team to lead Broker Sales efforts and drive membership growth through strategic sales planning and effective management of a dedicated team, ensuring compliance and developing key relationshi...
1 week ago
$128K - $145K *
Champion product execution across platform capabilities, driving innovation and AI productivity. Collaborate cross-functionally to enhance product delivery, adoption, and impact, ensuring alignment wi...
2 weeks ago
$158K - $198K *
Optimize category management strategies to enhance performance and drive growth. Lead a talented team while collaborating with executive leadership to implement data-driven initiatives that align with...
2 weeks ago
Client Account Manager | United States
$500K+*
Elevate your career by managing multiple client accounts and driving strategic success for various medical and legal practices. Your organizational and communication skills will help ensure effective...
Reposted 3 days ago
Senior Manager, Last Mile & Field Operations
$120K - $150K *
Drive operational excellence in field operations and last mile logistics. Leverage strategic insights and hands-on execution to enhance service quality and member experiences across a diverse outsourc...
2 weeks ago
Regional Director, Oncology Treatment Site Leads (West Region)
$231K - $365K *
Champion high-performance teams to deliver operational excellence in oncology treatment sites, ensuring compliant, high-quality execution while guiding diverse teams through complexity and strategic p...
6 days ago
Director, Revenue Cycle Management - Evernorth - Remote
$134K - $224K *
Empower a strong revenue cycle strategy across admissions, billing, and collections. Collaborate with diverse teams to drive quality client results and ensure seamless execution while coaching leaders...
Yesterday
Director, Revenue Cycle Management - Evernorth - Remote
$134K - $224K *
Explore the opportunity to lead revenue cycle management strategies for patient care and billing processes. You'll partner with diverse teams to ensure operational excellence and drive improvements wi...
Yesterday
$205K - $240K *
Elevate your legal expertise by leading and innovating commercial legal strategies that guide dynamic agreements, shape AI governance, and partner with cross-functional teams to drive business objecti...
3 weeks ago
Senior Product Manager, Product-Led Growth
$190K - $230K *
Join a dynamic team to enhance our growth engine by developing product systems that convert leads into trials and revenue. Collaborate across departments to drive impactful decision-making and create...
Reposted 2 weeks ago
Senior Growth Consultant, Commercial - Express Scripts
$126K - $210K *
Shape the future of healthcare partnerships by driving strategic growth initiatives. Collaborate closely with health plans, brokers, and medical executives to enhance pharmacy benefit programs, utiliz...
1 week ago
$107K - $192K *
Empower your career by driving growth in the insurance claims sector. Engage with high-level decision makers and develop strategies to generate new business. Utilize your expertise to navigate complex...
2 weeks ago
Director, Product Enablement & Operations
$165K - $187K *
Optimize product operations by executing AI enablement, enhancing tooling strategies, and driving cross-functional collaboration to streamline workflows and improve efficiency across diverse teams in...
2 weeks ago
Director of Care Management Client Reporting
$100K - $231K *
Transform healthcare reporting by leading a dynamic team to deliver innovative analytics and insights. Collaborate across disciplines to enhance client experiences and guide strategic decisions throug...
Reposted 1 week ago
$145K - $260K *
Champion brand evolution by leading integrated advertising campaigns, managing agency partnerships, and fostering brand consistency across global markets. Act as a strategic partner to ensure creative...
1 week ago
$180K - $205K *
Transform client relationships and tax strategies by leading a talented team, delivering advisory services, and navigating complex tax matters for business and individual clients. Stay at the forefron...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.