Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Continuous Improvement
$160K - $190K *
Oversee the implementation of continuous improvement processes, driving operational excellence across multiple teams and manufacturing sites while aligning with strategic goals to enhance performance...
1 week ago
$150K - $200K *
Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...
2 weeks ago
$70K - $105K *
Drive excellence in nationwide title services, managing teams and operations to support real estate transactions and ensure optimal customer satisfaction and compliance with industry standards...
5 days ago
Access & Reimbursement Director (Central)
$189K - $246K *
Lead and mentor a team focused on access and reimbursement strategies, ensuring healthcare providers and patients have the resources to support therapy initiation and continuity within nephrology care...
3 weeks ago
$153K - $193K *
Engage with us to drive growth through strategic product marketing initiatives, leading go-to-market strategies and positioning for high-impact solutions. Collaborate across teams to amplify market pr...
6 days ago
$125K - $172K *
Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...
2 days ago
$170K *
Drive operational excellence and cross-functional alignment for global platform teams, ensuring measurable impact and continuous improvement. Lead a diverse team, fostering accountability while collab...
Reposted 6 days ago
Director, Strategic Account Management - Northwest/Southwest Region
$195K - $269K *
Elevate your career by leading strategic oncology account management initiatives across multiple regions while collaborating with cross-functional teams to drive business growth and foster partnership...
2 days ago
Director, Global IT Service & Support
$139K - $174K *
Empower our global IT support transformation, driving exceptional user experiences through strategic leadership and a focus on automation, collaboration, and service excellence within a matrixed envir...
2 weeks ago
$130K - $180K *
Shape the future of commercial strategy by leading product planning and integrating market insights, competitive analysis, and brand management to drive portfolio growth and strategic decision-making...
2 weeks ago
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Engage with senior leadership to drive growth, enhance client relationships, and lead strategic initiatives within the Workday Healthcare practice, achieving exceptional sales results and operational...
2 weeks ago
Director, Worldwide Microsoft Co-Sell
$240K - $260K *
Accelerate success as you lead global Microsoft partnerships, shaping co-sell strategies to drive measurable revenue. Manage a high-performance team and engage senior stakeholders to enhance marketpla...
3 weeks ago
$130K - $180K *
Champion integrated market strategies that drive growth in biopharmaceutical and health sectors. Lead digital initiatives, optimize demand generation programs, and foster collaboration across teams to...
3 days ago
Account Executive, Expert Data Services
$275K - $350K *
Innovate and drive new revenue by selling expert data solutions to AI labs and healthcare companies. Build relationships with technical decision-makers to enhance model training and evaluation through...
1 week ago
Director, Content & Editorial Strategy, B2B Commercial Marketing
$123K - $140K *
Develop and execute a B2B content strategy that drives demand, influences growth, and differentiates market offerings. Lead cross-functional teams to ensure engaging narratives resonate throughout the...
2 weeks ago
$140K - $192K *
Engage with cross-functional teams to drive service delivery excellence. Take ownership of account management and escalations while building strong relationships, ensuring swift resolutions, and align...
4 weeks ago
Senior Manager, Last Mile Operations
$100K - $120K *
Reimagine operations excellence as a Senior Manager overseeing last mile delivery services across multiple clients. Ensure compliance, maintain high operational standards, and enhance customer relatio...
3 weeks ago
$100K - $120K *
Advance revenue marketing by owning strategy and execution for high-value account engagement. Collaborate cross-functionally to drive pipeline growth and build systems for scalable demand generation a...
2 weeks ago
Director, Electrical Category Management, NA
$190K - $200K *
Lead the global electrical category strategy to enhance power distribution infrastructure for data centers. Collaborate across functions to drive supplier relationships, governance, and lifecycle valu...
2 weeks ago
$160K - $180K *
Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...
4 weeks ago
$87K - $131K *
Champion the delivery of large-scale warehouse automation projects, managing scope, schedule, and budget to meet customer expectations and ensure success from kickoff to completion while leading cross...
2 weeks ago
1630 - Director, Strategic Sourcing- Food & Beverage
$125K - $185K *
Accelerate procurement excellence by leading sourcing strategies for food and beverage. Drive cost efficiency, negotiate contracts, and ensure high-quality supplier management to realize sustainabilit...
1 week ago
$120K - $150K *
Accelerate progress at a leading healthcare organization by leveraging your contracting expertise to foster strong relationships, negotiate optimal reimbursement rates, and drive departmental goals in...
2 weeks ago
Sr Sales Manager - Data Centers- West
$108K - $181K *
Join us in driving business growth within the Data Centre sector, focusing on innovative power solutions. Play a key role in nurturing client relationships and developing strategies that redefine mark...
5 days ago
Enterprise Core Customer Success Manager
$97K - $131K *
Drive transformation by leading strategic engagements with large, complex customers. Collaborate cross-functionally to align business goals with technology solutions, ensuring long-term value and oper...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.