Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$196K - $294K *
Shape the future of global compensation strategies by driving analytics, policy governance, and scalable operations. Collaborate cross-functionally to enable competitive pay, enhance talent retention...
5 days ago
Sr. Manager, Technical Support
$110K - $130K *
Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...
2 weeks ago
Senior Director Advisory Services, Clinical Integrity
$164K - $305K *
Transform client relationships by managing high-value consulting projects, driving service line growth, and ensuring client satisfaction. Leverage 10+ years of experience to deliver exceptional adviso...
1 week ago
Manager, Customer Success Operations
$140K - $154K *
Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...
Reposted 2 weeks ago
Director, Practice Development
$125K - $150K *
Lead the charge in strategic business development, managing client portfolios and driving revenue growth. Collaborate with internal teams to tailor solutions and ensure exceptional client satisfaction...
5 days ago
Senior Director, Consumer Insights Products
$150K - $200K *
Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...
1 week ago
$100K - $120K *
Lead a regional operations team to drive performance, ensure compliance, and achieve sales goals while fostering employee engagement in a dynamic multi-unit environment near you...
2 weeks ago
Consultant, Account Services Management
$147K - $191K *
Lead the charge in overseeing AI data center operations, managing technical services, and driving process excellence. Collaborate with global teams to innovate and implement best practices in a fast-p...
1 week ago
$110K - $130K *
Champion client success through strategic engagement and revenue cycle improvements, driving performance, satisfaction, and growth for enterprise partners while leading operational excellence across h...
2 weeks ago
Senior Category Manager- PDS/ Programs & Projects
$119K - $140K *
Drive procurement excellence by developing category strategies that enhance project delivery, improve supplier performance, and ensure alignment with business objectives while collaborating with cross...
2 weeks ago
Senior Director, Regulatory Business Operations
$148K - $274K *
Partner with us to navigate complex regulatory environments, ensuring compliance and facilitating business expansions. Leverage your expertise to advise leadership and manage licensure processes effec...
2 weeks ago
$150K - $180K *
Deliver strategic enterprise sales initiatives by driving new business, nurturing key client relationships, and leveraging technical resources to capture major accounts across North America and expand...
1 week ago
Acera Territory Director - Portland, OR
$95K *
Accelerate growth in medical sales by managing key accounts, engaging with healthcare professionals, and driving strategic business plans to meet revenue goals. This role requires innovative relations...
1 week ago
$150K - $180K *
Join a team that's redefining how visitors engage and convert on our website. Lead the web strategy to optimize conversion rates, retarget visitors, and integrate insights to enhance digital experienc...
Today
Senior Director, FSAAS Sales (Mid Size Banking)
$130K - $150K *
Take ownership of new business bookings and strategic account expansion in the FSAAS domain, engaging senior executives and driving growth through complex, consultative sales cycles with a focus on da...
2 weeks ago
Sr. Director, IT Portfolio Leader - Health Systems and Government Services
$141K - $283K *
Pioneer impactful portfolio strategies by leading technical product management efforts. Align priorities with enterprise goals, foster innovation, and optimize investments, while navigating complex ch...
1 week ago
$150K - $180K *
Empower consumer insights to drive product and marketing strategies. Combine research rigor with creativity to build a modern insights capability that enhances decision-making across teams and maximiz...
1 week ago
Senior Director, Data Analysis, Products & Integration
$184K - $307K *
Deliver measurable outcomes by translating customer needs into scalable data solutions and optimized business processes. Lead cross-functional teams to drive data strategy execution while enhancing au...
6 days ago
$225K - $250K *
Champion the finance function by delivering accurate, actionable numbers and guidance. Drive compliance and reporting while leading a lean team to elevate operational performance across multiple entit...
3 weeks ago
$125K - $150K *
Manage financial operations for a large-scale, multi-source IT services program. Collaborate with enterprise partners and ensure accurate financial reporting, chargebacks, and support for invoicing. E...
Reposted 6 days ago
Director, Procurement (Technology & Product)
$150K - $180K *
Lead a high-performing Procurement team to develop strategies supporting technology and product innovation, partnering across departments to drive growth and deliver measurable business value with a f...
3 weeks ago
Associate Director, Project Management
$117K - $189K *
Pioneer global Orexin development programs by driving project management efforts. Partner with the Global Team Leader to oversee cross-functional teams, manage critical activities, and ensure project...
5 days ago
Senior Business Solutions Team Lead (Remote US)
$110K - $130K *
Lead the charge in driving revenue growth through strategic management of Revenue Operations. This senior role combines people leadership with technical expertise in Salesforce and marketing automatio...
3 weeks ago
Product Manager - Customer Segmentation
$86K - $138K *
Transform customer engagement strategies by developing data-driven product roadmaps that enhance personalization and drive enterprise-wide alignment, leveraging your expertise to improve customer expe...
4 days ago
$90K - $110K *
Drive revenue growth by establishing new business relationships and managing customer accounts. Collaborate with operational leaders to optimize performance, develop marketing strategies, and ensure f...
Reposted 3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.