Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$92K - $98K *
Engage with customers post-sale to identify upsell opportunities and enhance product adoption. Use your consultative sales approach to build relationships, forecast sales, and drive product utilizatio...
2 days ago
$120K - $150K *
Elevate the HR landscape by guiding managers, enhancing performance processes, and fostering a strong company culture. Partner with leaders to shape development programs and drive engagement as we gro...
5 days ago
Sr. Director Project Management
$270K - $300K *
Lead and innovate project management initiatives across multiple regions, overseeing large-scale projects from conception to completion while ensuring client satisfaction and business growth...
2 weeks ago
Director of Non-Commercial Food Service (FSM & Hospitality)
$150K - $180K *
Advance the Foodservice Management and Hospitality business, driving contract execution and optimizing relationships within national accounts to enhance revenue and margin performance successfully...
Yesterday
Director, PF Project Delivery - Project Farma
$150K - $170K *
Accelerate progress at leading innovative projects while driving business growth and team success through strategic leadership, client engagement, and operational excellence in the biomanufacturing se...
Reposted 1 week ago
Director, Chemical Technical Operations, North America External Manufacturing
$173K - $272K *
Champion innovative solutions in chemical technical operations, leading a diverse team to optimize API production at external manufacturing sites. Enhance collaboration across functions while driving...
Reposted 2 weeks ago
$150K - $200K *
Drive revenue growth by leading high-performing sales teams and executing strategic initiatives across multiple business segments, while fostering partnerships and optimizing sales performance to achi...
2 days ago
Sr. Director, Patient Services - Client Program Strategy - Healthcare
$160K - $175K *
Drive strategic leadership in Patient Services, enhancing operational excellence and client partnerships while fostering a high-performing culture focused on patient care, accessibility, and program o...
3 weeks ago
$167K - $223K *
Lead the charge in shaping strategic people transformation initiatives that enhance organizational effectiveness, workforce readiness, and enterprise change management through collaboration and innova...
Yesterday
Senior Product Manager (Financial Services, CCM)
$140K - $175K *
Innovate our platform strategy by assessing and rationalizing composition solutions and leading impactful recommendations to enhance client experience in regulated industries with executive sponsorshi...
1 week ago
$145K - $160K *
Help us drive operational excellence and compliance in title and registration services. Lead teams to ensure high-quality service delivery, manage regulatory relations, and enhance customer experience...
1 week ago
Director, Commercial Business Operations
$141K - $194K *
Transform commercial operations by leading cross-functional initiatives, driving clarity, execution, and impactful outcomes. Collaborate with diverse teams to continuously enhance processes and integr...
4 weeks ago
$103K - $163K *
Unlock potential by leading strategic growth initiatives with key wholesale partners in the MRO distribution sector. Drive revenue growth, optimize assortments, and enhance profitability through data...
Reposted 1 week ago
Director Business Development - Customs Brokerage
$100K - $125K *
Lead the charge in driving revenue growth and strategic expansion for customs solutions. Shape service offerings by blending regulatory expertise with innovative sales strategies while collaborating c...
1 week ago
$100K - $130K *
Lead the charge in driving growth within top retail accounts, fostering strategic relationships, and enhancing market presence. Collaborate with cross-functional teams to optimize performance, ensure...
1 week ago
Senior Director, Operational Excellence
$198K - $275K *
Transform the lending experience by leading a high-impact Operational Excellence team. Develop strategies, manage customer complaints, and ensure compliance, promoting continuous improvement and drivi...
4 weeks ago
$185K - $297K *
Grow a high-performing product design team through strategy, leadership, and innovation. Drive data-informed design processes and foster collaboration to create impactful user experiences while levera...
1 week ago
Director of Revenue & Reimbursement
$177K - $205K *
Lead the Revenue and Reimbursement operations overseeing $3B in patient revenue. Manage financial reporting, Medicare cost reporting, audits, and strategic financial planning while cultivating team de...
Reposted 2 weeks ago
$92K - $138K *
Oversee medical device collection programs across hospitals, managing implementation phases, enhancing team performance, and ensuring adherence to standards while driving program success in a critical...
Reposted 2 weeks ago
$150K - $200K *
Innovate the AV sales landscape by driving strategy, leadership, and partnerships. Lead a high-performing team to achieve profitable growth while enhancing customer relationships across direct and cha...
2 days ago
Director Business Development, Boston
$150K - $195K *
Shape the future of life sciences by driving revenue and strategic partnerships. Take ownership of key accounts, develop territory strategies, and enhance client engagement to foster growth and market...
2 days ago
$90K - $120K *
Engage with engineers and product teams to create comprehensive documentation for our Mobile & Cloud platform, ensuring clarity and compliance while enhancing resource accessibility for technical and...
2 weeks ago
Director Power Generation Origination
$130K - $180K *
Strategize and cultivate strategic partnerships to drive commercial success in utility-scale power generation, focusing on complex transactions and long-term agreements across North America and beyond...
6 days ago
$120K - $150K *
Lead and innovate total rewards strategies, guiding multiple teams to drive performance and achieve departmental goals while influencing key stakeholders and managing complex business challenges...
2 weeks ago
$116K - $198K *
Lead and optimize a dynamic technical team focused on delivering cloud solutions through strategic sales engineering and partner collaboration, ensuring high-quality presales standards and achieving r...
4 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.