Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$184K - $249K *

Optimize enterprise segment performance by leading a team of managers, ensuring exceptional customer relationships, and driving strategic decisions that enhance retention and growth. Make a significan...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$400K - $475K *

Join a team that's driving revenue growth and market expansion in enterprise storage. As a leader, you'll scale the sales team, engage with clients, and leverage your data network to achieve substanti...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $160K *

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$135K - $160K *

Lead the charge in building a cohesive AI-driven revenue engine, harmonizing Sales, Marketing, and Customer Success through strategic direction, data modeling, and robust use of HubSpot for execution...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$141K - $283K *

Drive the innovation strategy for community pharmacy solutions, leading a high-velocity team to prioritize and transform market needs into actionable product developments. Ensure digital marketing ali...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Transform client relationships and drive strategic growth by leading a dynamic team. As a key player in our fast-paced environment, you’ll optimize campaigns while guiding junior staff and ensuring cl...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Shape the future of strategic partnerships by managing complex OEM relationships through intricate product development cycles. Leverage your expertise to bridge customer needs with engineering and ope...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $140K *

Transform customer engagement by building relationships and driving growth in the medical sector. Collaborate globally with teams to identify opportunities, exceed expectations, and navigate regulator...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$210K - $302K *

Execute strategic sales initiatives for Critical Environments, leading a dynamic team to exceed revenue goals, foster customer relationships, and expand market presence across North America in high-st...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Lead the charge in enhancing customer experience through expert product support, training, and fleet management across the Eastern Region. Foster relationships, resolve inquiries, and provide solution...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Champion strategic client relationships and drive operational excellence through cross-functional collaboration, ensuring outstanding service delivery, customer satisfaction, and measurable business o...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$125K - $209K *

Empower your career by leading a high-performing sales team to success. Drive strategic initiatives and foster a culture of collaboration while achieving ambitious sales goals through data-driven appr...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Champion growth in a dynamic sales environment by driving B2B and Channel sales for cloud solutions. Own your success while collaborating with teams to enhance customer experiences and achieve ambitio...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $110K *

Manage a high-performing sales team, driving customer acquisition and achieving sales targets through effective coaching, performance monitoring, and relationship building within emerging markets...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $155K *

Join a dynamic team to drive new business bookings and expand strategic customer relationships within FSAAS. Leverage consultative sales techniques to engage senior stakeholders and enhance JD Power's...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$185K - $344K *

Drive strategic data priorities into measurable outcomes while overseeing governance, resource planning, and delivery excellence across the Data Management Office. Collaborate with senior leaders to e...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$125K - $150K *

Join a team that's focused on driving sponsorship revenue through strategic partnerships across diverse industries, while delivering exceptional client service and innovative merchandise solutions tha...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$170K - $347K *

Drive global compensation strategies to enhance talent attraction, retention, and motivation. Lead a team in developing competitive, equitable, and scalable compensation programs that align with busin...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$100K - $120K *

Lead and develop a team of consultants to deliver exceptional customer implementations while driving operational excellence and continuous improvement across projects and processes...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Optimize regional sales strategies to drive growth, enhance market share, and cultivate client relationships. Lead and mentor a dedicated sales team while collaborating with cross-functional leaders t...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$75K - $95K *

Grow your career with a dynamic sales team driving innovative temperature monitoring solutions in the food retail sector, focusing on strategic accounts and new business development to enhance cold ch...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Transform pharmacy operations by driving product strategy for digital platforms, ensuring compliance while enhancing patient access through scalable, secure solutions and AI integration, underpinned b...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$145K - $175K *

Unlock your potential by leading product strategy for innovative pharmacy digital platforms. Drive impactful solutions and guide cross-functional teams in a highly regulated environment, leveraging AI...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a dynamic team to manage large-scale engineering projects, ensuring successful design, build, and improvement of distribution facilities while leading cross-functional teams and stakeholders...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead innovative marketing strategies, guiding cross-functional teams to optimize campaigns and enhance client relationships while focusing on lead generation and retention. Utilize data-driven insight...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.