Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Technical Success - Enterprise
$184K - $249K *
Optimize enterprise segment performance by leading a team of managers, ensuring exceptional customer relationships, and driving strategic decisions that enhance retention and growth. Make a significan...
5 days ago
$400K - $475K *
Join a team that's driving revenue growth and market expansion in enterprise storage. As a leader, you'll scale the sales team, engage with clients, and leverage your data network to achieve substanti...
2 weeks ago
Technical Client Engagement Director
$130K - $160K *
Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...
Reposted 6 days ago
Director of Revenue Operations & Strategy
$135K - $160K *
Lead the charge in building a cohesive AI-driven revenue engine, harmonizing Sales, Marketing, and Customer Success through strategic direction, data modeling, and robust use of HubSpot for execution...
1 week ago
Group Product Owner, Solution Innovation & Design
$141K - $283K *
Drive the innovation strategy for community pharmacy solutions, leading a high-velocity team to prioritize and transform market needs into actionable product developments. Ensure digital marketing ali...
3 days ago
$100K - $120K *
Transform client relationships and drive strategic growth by leading a dynamic team. As a key player in our fast-paced environment, you’ll optimize campaigns while guiding junior staff and ensuring cl...
4 days ago
$160K - $200K *
Shape the future of strategic partnerships by managing complex OEM relationships through intricate product development cycles. Leverage your expertise to bridge customer needs with engineering and ope...
5 days ago
$110K - $140K *
Transform customer engagement by building relationships and driving growth in the medical sector. Collaborate globally with teams to identify opportunities, exceed expectations, and navigate regulator...
Reposted 3 weeks ago
$210K - $302K *
Execute strategic sales initiatives for Critical Environments, leading a dynamic team to exceed revenue goals, foster customer relationships, and expand market presence across North America in high-st...
Reposted 3 days ago
District Service Manager- Eastern Region
$80K - $95K *
Lead the charge in enhancing customer experience through expert product support, training, and fleet management across the Eastern Region. Foster relationships, resolve inquiries, and provide solution...
1 week ago
Executive Services Delivery Manager
$110K - $130K *
Champion strategic client relationships and drive operational excellence through cross-functional collaboration, ensuring outstanding service delivery, customer satisfaction, and measurable business o...
3 weeks ago
$125K - $209K *
Empower your career by leading a high-performing sales team to success. Drive strategic initiatives and foster a culture of collaboration while achieving ambitious sales goals through data-driven appr...
6 days ago
$90K - $110K *
Champion growth in a dynamic sales environment by driving B2B and Channel sales for cloud solutions. Own your success while collaborating with teams to enhance customer experiences and achieve ambitio...
3 days ago
$88K - $110K *
Manage a high-performing sales team, driving customer acquisition and achieving sales targets through effective coaching, performance monitoring, and relationship building within emerging markets...
2 weeks ago
Senior Director, FSAAS Sales (Auto Adjacent Solutions)
$140K - $155K *
Join a dynamic team to drive new business bookings and expand strategic customer relationships within FSAAS. Leverage consultative sales techniques to engage senior stakeholders and enhance JD Power's...
3 weeks ago
Director, Data Management Office
$185K - $344K *
Drive strategic data priorities into measurable outcomes while overseeing governance, resource planning, and delivery excellence across the Data Management Office. Collaborate with senior leaders to e...
2 weeks ago
Director, Sponsorships & Brand Licensing Sales
$125K - $150K *
Join a team that's focused on driving sponsorship revenue through strategic partnerships across diverse industries, while delivering exceptional client service and innovative merchandise solutions tha...
3 weeks ago
$170K - $347K *
Drive global compensation strategies to enhance talent attraction, retention, and motivation. Lead a team in developing competitive, equitable, and scalable compensation programs that align with busin...
Reposted 3 weeks ago
Manager, Professional Services
$100K - $120K *
Lead and develop a team of consultants to deliver exceptional customer implementations while driving operational excellence and continuous improvement across projects and processes...
6 days ago
$125K - $150K *
Optimize regional sales strategies to drive growth, enhance market share, and cultivate client relationships. Lead and mentor a dedicated sales team while collaborating with cross-functional leaders t...
3 days ago
$75K - $95K *
Grow your career with a dynamic sales team driving innovative temperature monitoring solutions in the food retail sector, focusing on strategic accounts and new business development to enhance cold ch...
Reposted 3 days ago
Principal Technical Product Manager
$135K - $160K *
Transform pharmacy operations by driving product strategy for digital platforms, ensuring compliance while enhancing patient access through scalable, secure solutions and AI integration, underpinned b...
3 weeks ago
Principal Technical Product Manager
$145K - $175K *
Unlock your potential by leading product strategy for innovative pharmacy digital platforms. Drive impactful solutions and guide cross-functional teams in a highly regulated environment, leveraging AI...
3 weeks ago
Senior Project Manager, Facility & Distribution Engineering
$110K - $130K *
Join a dynamic team to manage large-scale engineering projects, ensuring successful design, build, and improvement of distribution facilities while leading cross-functional teams and stakeholders...
Reposted 4 days ago
Consumer Services Marketing Account Director
$110K - $130K *
Lead innovative marketing strategies, guiding cross-functional teams to optimize campaigns and enhance client relationships while focusing on lead generation and retention. Utilize data-driven insight...
Reposted 2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.