Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$200K - $211K *
Lead and innovate comprehensive compensation strategies, driving competitive and equitable pay structures. Collaborate cross-functionally with leaders to enhance talent attraction and retention while...
1 week ago
$240K - $253K *
Lead compensation strategy, driving excellence across pay systems and cross-functional engagement. Oversee design, execution, and analytics while fostering talent retention initiatives that align with...
1 week ago
$100K - $120K *
Lead and mentor a global team overseeing clinical trial supply operations. Drive compliance and operational excellence across clinical logistics activities, ensuring timely delivery of materials that...
2 weeks ago
$120K - $145K *
Transform enterprise project delivery by leading multifaceted teams and leveraging agile principles. Drive success through effective management of project life cycles, ensuring alignment between clien...
Reposted 5 days ago
Operations/Product Director, Workflow & AI
$125K - $150K *
Drive product innovation by designing and implementing systems that enhance operations. Collaborate across teams to automate workflows, analyze data for decision-making, and create impactful solutions...
4 days ago
Director of Vendor-Managed Inventory Solutions (VMI)
$120K - $150K *
Drive your career with a pivotal role that shapes national VMI strategies, enhances customer partnerships, and leads teams to deliver innovative supply chain solutions, ensuring growth and operational...
2 weeks ago
(USA) Director, Product Management
$156K - $312K *
Transform product management by leading innovative strategies that drive customer impact and financial growth. Collaborate across teams to optimize product lifecycles and mentor talent, ensuring succe...
Reposted 2 weeks ago
$100K - $120K *
Champion revenue growth by owning the sales process for designated accounts. Build and maintain relationships while delivering tailored solutions to meet customer needs. Collaborate to drive success a...
Reposted 3 weeks ago
DIRECTOR, REGIONAL SALES - SILICON VALLEY
$100K - $125K *
Join a dynamic sales team to drive growth in the Silicon Valley market. You will leverage your strategic acumen and hunter mentality to expand our Corporate Services Daily Foodservice portfolio while...
Reposted 3 weeks ago
$150K - $180K *
Transform your expertise into impactful partnerships in the automotive sector. Spearhead strategic engagements, guide technical evaluations, and drive account growth while collaborating with dynamic t...
1 week ago
Senior Manager, Customer & Commercial Operations
$145K - $175K *
Elevate operational excellence by owning customer and commercial operations. Drive hardware logistics, manage commercial contracts, and establish processes for growth as you lead the build of essentia...
1 week ago
$131K - $174K *
Drive sales success by managing direct and broker relationships, leveraging data insights, and coordinating initiatives for medium to large accounts, while ensuring alignment with corporate objectives...
Reposted today
Senior Manager, Customer Experience
$122K - $170K *
Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...
3 weeks ago
$211K - $379K *
Innovate sales strategies by building and leading teams for new market segments. Drive rapid growth through a dynamic, cross-functional approach, leveraging startup agility to streamline sales process...
1 week ago
Group Product Owner, PSAO Solutions
$141K - $283K *
Lead the charge in defining and executing the product strategy and roadmap for PSAO solutions, enhancing customer experience and ensuring compliance while managing cross-functional partnerships for co...
3 days ago
$160K - $200K *
Drive transformative supply chain strategies to enhance performance, optimize operations, and fulfill customer commitments. Collaborate across departments to ensure accountability and leverage efficie...
1 week ago
$130K - $170K *
Unlock your potential as you lead a team in the end-to-end estimating process, ensuring compliance and quality for diverse contract types while developing talent and standards for excellence in a fast...
1 week ago
$129K - $214K *
Join a team that's transforming healthcare data exchange by enhancing interoperability strategies for clinical and administrative functions, ensuring efficient data flow and quality control to optimiz...
Reposted 1 week ago
Director, Strategic Accounts -Retail
$105K - $115K *
Drive growth by cultivating strategic retail accounts, utilizing consultative selling to exceed revenue targets while managing key relationships and ensuring customer satisfaction, with a focus on inn...
3 weeks ago
$160K - $200K *
Shape the future of our marketing function by establishing strategy, building a team, and driving demand generation in a high-growth environment. Lead initiatives to elevate brand messaging and engage...
3 weeks ago
Director, Communications Strategy & Operational Excellence
$140K - $190K *
Champion strategic communications excellence by designing governance frameworks and enabling teams across global organizations to deliver impactful, data-driven initiatives while implementing lean pri...
Reposted 5 days ago
$134K - $201K *
Champion the development and performance of sales teams, driving growth through strategic planning and effective management. Lead initiatives to expand market presence while nurturing talent and optim...
1 month ago
Federal Regional Director of Sales, DOW/IC (Remote, DMV)
$166K - $207K *
Unlock potential by leading a dynamic sales team to achieve revenue goals, wielding expertise in enterprise software sales and fostering collaboration across departments in a fast-paced, remote enviro...
4 days ago
$135K - $155K *
Drive the success of Asahi Super Dry by managing distributor growth and sales across a multi-state region. Lead a dedicated team while owning P&L outcomes and executing impactful sales strategies with...
3 weeks ago
$110K - $145K *
Transform client relationships as you lead a key scientific publications account, ensuring strategic publication delivery, operational excellence, and team development across functions to achieve high...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.