Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$130K - $180K *
Shape strategic relationships with key clients, develop multi-year account strategies, and lead cross-functional teams to enhance customer engagement and drive business outcomes across diverse healthc...
Reposted 2 weeks ago
$85K - $90K *
Transform the consumer engagement landscape by leading omni-channel communication strategies that enhance experiences, drive compliance, and maximize performance through data-driven decision-making an...
Reposted 4 days ago
Group Account Director - Markham, ON
$135K - $150K *
Elevate strategic client relationships and lead the creative team by guiding comprehensive marketing initiatives, ensuring operational excellence and client satisfaction across multiple accounts while...
2 weeks ago
$110K - $140K *
Transform customer engagement by building relationships and driving growth in the medical sector. Collaborate globally with teams to identify opportunities, exceed expectations, and navigate regulator...
1 week ago
Lead Director, New Business Operations and Enablement, Trade Strategy & Innovation
$100K - $231K *
Drive operational excellence in sales support, manage pharmaceutical partnerships, enhance invoicing processes, and collaborate across teams to boost business development efficacy and revenue realizat...
Reposted yesterday
$140K - $200K *
Champion aligned sales strategies and drive growth through high-impact relationships with national distributor partners, leveraging insights and coordination across teams to enhance customer experienc...
3 days ago
$127K - $213K *
Unlock potential by leading innovative compensation strategies that attract and retain talent while ensuring alignment with business objectives and compliance in a dynamic, public company environment...
1 week ago
Manager, Professional Services (PMO)
$110K - $130K *
Lead the charge in enhancing project management success through expert guidance, team development, and strategic execution aimed at delivering high-quality service outcomes and driving process improve...
1 week ago
$175K - $225K *
Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...
2 weeks ago
Executive Director, Neuromuscular Sales
$225K - $418K *
Join a team that leads strategic neuromuscular sales initiatives, drives growth through account management, and builds partnerships across health systems to enhance patient experiences in a dynamic he...
1 week ago
Director, Learning and Development
$120K - $150K *
Oversee the development of innovative talent programs across diverse regions, enhancing organizational capability and instilling a positive learning culture that aligns with growth objectives and oper...
1 week ago
$90K - $120K *
Join a team that's dedicated to providing exceptional technical support and collaboration focused on enhancing agricultural solutions. Leverage your expertise to drive initiatives, foster relationship...
4 weeks ago
$122K - $155K *
Unlock innovative programmatic strategies while leading a dynamic team to enhance client engagement and deliver cutting-edge media solutions in a collaborative, cross-functional environment...
2 weeks ago
Principal Technical Product Manager
$120K - $160K *
Advance enterprise product strategy for pharmacy-focused platforms, driving measurable impact through innovative and secure solutions. Oversee product vision and execution across various ecosystems wh...
3 weeks ago
Director, IT Strategy, Innovation, & Delivery Management
$141K - $247K *
Lead enterprise IT delivery management initiatives, driving governance, operational readiness, and strategic alignment across technology programs. Collaborate with cross-functional teams to ensure eff...
2 weeks ago
$65K - $100K *
Shape the future of consumer finance by leading a dynamic team. Drive branch success, enhance customer experiences, and ensure compliance across the district while fostering growth and delivering on p...
2 weeks ago
District Sales Manager - Western Canada
$90K - $120K *
Lead a dynamic team in executing impactful sales strategies across Western Canada. Drive performance through effective coaching and management of sales professionals, fostering collaboration and enhan...
1 week ago
Director of Commercial Strategy
$180K - $225K *
Advance transformative AI initiatives in healthcare by spearheading commercial strategy and key partnerships. Collaborate with C-suite leaders to build impactful business cases and streamline innovati...
2 weeks ago
$115K - $165K *
Lead the charge in driving Professional Services sales and client success, managing comprehensive service delivery while achieving revenue and margin goals across diverse accounts in the US and collab...
3 weeks ago
$170K - $190K *
Champion strategic growth by building relationships and driving account initiatives that enhance revenue, customer satisfaction, and aligned business objectives. Act as the customer's voice, ensuring...
2 weeks ago
Senior Manager, CRM Program Management and Governance
$120K - $150K *
Deliver impactful governance and articulate strategies across global CRM programs. Seamlessly connect enterprise objectives with execution, driving measurable outcomes through strong decision-making f...
6 days ago
$198K - $257K *
Champion a high-performing sales team focused on small to mid-sized businesses. Drive team success through development, relationship-building, and strategic problem-solving in a collaborative environm...
1 week ago
Director - Digital Platform Engineering
$112K - $213K *
Transform your career by leading engineering teams to build scalable digital platforms. Drive modernization initiatives, enhance platform capabilities, and optimize operations while fostering a cultur...
4 days ago
Director, Program Management - Experience Strategy (Sam's Club)
$90K - $180K *
Advance our Experience Strategy & Innovation by creating clear processes and frameworks that drive organizational efficiency. Collaborate with leadership to prioritize initiatives and enhance team ope...
3 weeks ago
$118K - $219K *
Drive innovation and strategy in Life New Business and Underwriting solutions, leading cross-functional teams to develop and commercialize products that enhance growth and market influence in the Life...
Reposted 3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.