Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$143K - $191K *
Elevate your career by leading the development and execution of innovative total rewards programs that drive talent retention, enhance employee experience, and align with business growth in a dynamic...
Reposted 3 weeks ago
Director, Strategy & Operations, Consumer
$169K - $298K *
Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...
Reposted 3 weeks ago
Director, Franchise Performance
$125K - $150K *
Empower operational excellence by leading a multi-territory team to drive franchise performance, profitability, and brand standards while fostering relationships with key franchisees and translating s...
1 week ago
Global Director, Engineering & Technical Operations (Industrial, Logistics & Defense)
$220K - $240K *
Drive operational excellence by overseeing technical services for global Industrial, Logistics, and Defense sectors, ensuring efficiency, process improvement, and workforce development to optimize ass...
3 weeks ago
$143K - $194K *
Lead the development of scalable customer programs to enhance product testing and insights. Collaborate cross-functionally to integrate customer feedback into decision-making, ensuring a seamless cust...
Today
$128K - $173K *
Champion customer engagement by leading comprehensive programs that connect product and go-to-market teams. Drive insights from managed customers to refine products and enhance launch readiness across...
Today
Sales Director - US Law Enforcement
$150K - $180K *
Lead the charge in shaping public sector sales strategy while driving multi-year contracts with law enforcement. This role offers a dynamic opportunity to expand market share and tackle meaningful cha...
1 week ago
$160K - $180K *
Lead the charge in developing and commercializing payer analytics products, driving product strategy and execution within a matrixed environment. Collaborate cross-functionally to translate market ins...
3 weeks ago
Senior Manager, Process Design Engineering
$108K - $130K *
Shape the future of logistics by leading process design and optimization initiatives. Collaborate cross-functionally to develop scalable solutions that enhance operational excellence and drive custome...
4 days ago
$173K - $240K *
Redefine how partnerships drive growth by activating channels and enhancing supply relationships. You'll lead initiatives that empower Engine's travel offerings and strengthen distribution through inn...
3 weeks ago
$146K - $155K *
Lead strategic growth initiatives as you build relationships with clients and partners, direct marketing operations, and influence organizational objectives through collaboration and communication in...
Today
Account Executive (Southeast Sales)
$80K - $90K *
Drive new business growth by developing relationships with enterprise clients, leveraging consultative sales strategies, and delivering tailored solutions to workplace challenges across the Southeaste...
4 days ago
Senior Director, Data & Digital Product Architecture
$184K - $307K *
Shape the future of enterprise data architecture by designing scalable, reusable solutions that integrate AI and automation. Lead cross-functional collaboration to transform data capabilities into pro...
5 days ago
Account Director II - Enterprise
$120K - $160K *
Drive sales success by cultivating relationships with large enterprise clients, identifying opportunities, and delivering tailored solutions to meet their needs. Achieve sales goals through strategic...
1 week ago
Account Director II - Enterprise
$116K - $155K *
Unlock new sales strategies by identifying Large Enterprise opportunities and fostering strong customer relationships. Drive revenue growth, implement tactical plans, and forecast accurately to exceed...
1 week ago
Director, Customer Lifecycle Marketing (Open to Remote, Continental U.S.)
$113K - $150K *
Engage in innovative customer lifecycle marketing, blending analytic and creative strategies to enhance client outcomes, foster strategic partnerships, and drive measurable growth across diverse indus...
1 week ago
Director - Infrastructure Services 3
$85K - $145K *
Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...
Reposted 1 week ago
$106K - $151K *
Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...
2 days ago
$150K - $180K *
Strategize and drive enterprise account success by building strong C-suite relationships, developing tailored solutions, and coordinating cross-functional teams to enhance customer experiences and unl...
3 weeks ago
Director, Customer Experience & Implementation
$122K - $178K *
Develop high-impact customer onboarding and experience strategies, driving seamless interactions for enterprise clients. Lead cross-functional teams to innovate processes that enhance satisfaction and...
2 days ago
Director, Customer Partner, Incentive, Healthcare
$161K - $290K *
Shape the future of our consulting practice by developing strategic account plans, building executive relationships, and delivering innovative solutions to enhance customer satisfaction and maximize a...
3 weeks ago
$170K - $215K *
Deliver strategic growth through partnerships, overseeing commercial initiatives and team leadership while collaborating cross-functionally to identify, negotiate, and implement impactful alliances in...
1 week ago
Field Services Project Manager
$96K - $154K *
Lead medium to large-scale projects with a focus on quality delivery, risk management, and customer satisfaction, while mentoring junior team members to achieve project success and ensure alignment wi...
Reposted 6 days ago
$166K - $230K *
Empower a high-performing team while strategizing operational excellence in group travel support. Lead contract management and bookings by fostering continuous improvement and unwavering customer focu...
3 days ago
$121K - $232K *
Lead a dynamic team of Region Managers to drive sales growth and strategic initiatives across the Foodservice Distributor channel. Foster collaboration with stakeholders to achieve annual objectives a...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.