Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$75K - $137K *

Advance your career by driving new business acquisition and fostering strategic relationships. Engage with executive decision-makers to solve complex challenges, while leading innovative sales initiat...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Champion project success by coordinating teams, ensuring quality, and delivering timely results in a remote construction management role that requires extensive travel and constant communication with...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$118K - $196K *

Lead the management of revenue cycle operations in our Hospital Client PFS department, enhancing billing, collections, and compliance to optimize cash flow and efficiency across critical healthcare pr...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Healthcare

$130K - $150K *

Elevate client success by leveraging data insights to drive strategic growth, manage complex projects, and foster relationships within the CPG landscape. Cultivate collaboration to deliver actionable...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $185K *

Join a team that's redefining labor relations within the US business units. Lead negotiations, provide expert guidance, and manage union relationships to ensure optimal labor strategies that enhance o...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $150K *

Drive your career by leading sales of innovative software solutions to key sectors. Cultivate strategic relationships and expand customer bases across the Americas, ensuring revenue growth and operati...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$210K - $250K *

Lead the charge in defining and evolving our payer strategy, translating complex narratives into cohesive messages that resonate with payers, stakeholders, and market leaders. Collaborate cross-functi...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $180K *

Lead the charge in driving account growth and AI transformation by engaging CXOs, achieving double-digit growth, and expanding service offerings while fostering strong relationships across key account...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$115K - $125K *

Drive new revenue growth by leading strategic sales initiatives in facilities management across the U.S. Leverage your expertise to build relationships, exceed sales quotas, and contribute to a high-p...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$107K - $157K *

Accelerate profitable growth as a strategic leader in your region, shaping product strategies and collaborating across teams to optimize offerings and pricing. Drive innovation and manage lifecycle st...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$132K - $199K *

Unlock growth as a strategic enterprise sales leader, guiding a top-performing team to capture new business opportunities while enhancing customer relationships and driving revenue performance across...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Drive sales enablement efforts to boost seller productivity, enhance pipeline generation, and streamline execution. Collaborate with leadership across departments to build and operationalize scalable...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Engage in strategic sales initiatives to foster client relationships, drive revenue, and enhance business opportunities in the Industrial BU. Collaborate across departments to lead comprehensive sales...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$160K - $200K *

Lead the charge in developing strategic partnerships that drive service growth and maximize revenue. Cultivate enduring relationships with city and agency leaders while navigating complex contract neg...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$250K - $500K *

Transform delivery services by owning P&L and driving strategy across complex networks and AI solutions. Lead a large-scale team, ensuring quality and efficiency while enhancing customer satisfaction...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Technical Services

$104K - $153K *

Accelerate business growth by leading strategic initiatives, building relationships, and closing major retail accounts. Drive sales with a strong focus on performance while collaborating across teams...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$104K - $153K *

Pioneer growth initiatives by driving new business strategies and cultivating key retail partnerships. Collaborate with teams to expand market reach and ensure compliance, while delivering innovative...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$104K - $153K *

Empower growth by leading new business development initiatives, cultivating major retail partnerships, and driving strategic sales solutions in a collaborative environment. Bring innovation and compet...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$96K - $161K *

Transform sourcing strategies and optimize vendor relationships while driving cost savings and compliance. Engage cross-functional teams to enhance supplier performance and streamline processes to sup...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $120K *

Join a dynamic team that drives customer success and operational excellence. You'll manage dispatch operations, onboard clients, and enhance systems while leveraging AI technology to streamline proces...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $158K *

Drive strategic product development initiatives, fostering team leadership and collaboration to enhance product offerings and exceed growth targets while improving customer experience and ensuring ali...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$118K - $177K *

Unlock potential by leading a sales team to drive revenue growth across strategic retailers. Utilize strong relationship management and deep market insights to achieve targets in a collaborative envir...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $200K *

Lead the charge in driving client success across a diverse portfolio. Collaborate with client engagement teams to achieve financial goals while fostering growth and innovation, ensuring high standards...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$65K - $116K *

Elevate your career by managing multiple locations, ensuring exceptional service and operational excellence while driving revenue. Lead your team to achieve growth and foster a positive work culture i...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$65K - $116K *

Champion operational excellence across multiple locations, driving customer satisfaction and achieving revenue goals while mentoring teams and implementing strategic marketing initiatives for sustaine...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.