Director, Customer Service Jobs in New York, NY

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Lead the charge in enhancing institutional loan servicing strategies, overseeing collections, and improving repayment outcomes by fostering collaboration across departments and utilizing data-driven i...

Transform the cyber insurance landscape by leveraging expertise to design, market, and secure complex coverage solutions. Build client relationships, navigate market trends, and drive innovative risk...

Drive profitable growth by shaping commercial strategies and leading sales agreements in the Power Transformer market. Engage with customers and leverage expertise to enhance collaboration and busines...

Drive strategic sales growth by acquiring new enterprise clients in Google Cloud. Partner with executive teams to identify, develop, and close high-value consulting opportunities in cloud transformati...

Elevate global procurement operations by managing supplier performance and optimizing service delivery models in mission-critical environments, ensuring strategic alignment with operational expectatio...

Join an innovative team to drive strategic sales in the Google Cloud enterprise sector, focusing on high-impact consulting engagements and building executive relationships to transform business challe...

Optimize the Enterprise Customer Success team across AMER, enhancing customer retention, satisfaction, and outcomes for large global clients while driving strategy in collaboration with cross-function...

Empower data-driven decisions by leading analytics initiatives and optimizing reporting programs. Collaborate across teams to deliver insights that enhance client satisfaction and drive strategic appr...

Help us drive medical strategies in oncology by leading and mentoring a dedicated Field MSL team, fostering key opinion leader relationships, and collaborating cross-functionally to achieve clinical a...

Join a team that's dedicated to driving success for key customers by managing relationships, developing outcome-focused strategies, and ensuring alignment on business goals while enhancing overall cus...

Drive the optimization and expansion of data infrastructure, leading a high-performing engineering team to develop scalable data solutions that support data-driven initiatives and enhance business int...

Transform your career as you drive new logo acquisition and foster strategic relationships with enterprise clients. Leverage technology insights to position solutions that address client needs and gen...

Drive toxicological expertise across North America and LATAM, leading scientific strategies for product safety, external advocacy, and regulatory compliance while mentoring a skilled team and shaping...

Drive enterprise growth by acquiring new logos and expanding opportunities. Leverage deep market insights to engage decision-makers and position solutions in digital transformation, data, and AI, fost...

Engage with diverse brands to drive advertising revenue through consultative selling. Collaborate across teams to meet client needs and achieve sales goals in a dynamic, results-oriented environment f...

Advance your career by creating impactful business strategies for diverse financial clients. Drive transformation and engagement through technology as a Consultative Account Manager serving regional a...

Lead the charge in underwriting complex pharmacy benefit deals, optimizing pricing strategies with cross-functional teams. Leverage automation and insights to enhance underwriting capabilities while m...

Reimagine client success by crafting business strategies to meet goals. Serve as a trusted consultant for regional and multinational financial institutions, leveraging extensive industry expertise to...

Lead the charge in driving strategic alignment and operational excellence for a key division focused on enhancing buying power and creating value for members in the homebuilding industry. Innovate to...

Drive the digital vision for our Property and Casualty, Financial Lines, and Cyber products by partnering across teams and stakeholders to enhance agent experiences, prioritize features, and ensure ti...

Champion the digital vision for Marketplace, shaping product delivery and enhancing user experience in Property and Casualty, Financial Lines, and Cyber products while leading a cross-functional team...

Lead client relationships and drive impactful advertising strategies in a dynamic agency environment. Oversee project management for theatrical clients, ensuring satisfaction and exceptional campaign...

Join us to drive innovation in agentic healthcare. Collaborate closely with stakeholders and lead product roadmap development, leveraging engineering insights to tackle the toughest challenges and enh...

Partner with us to shape and execute integrated communication strategies that impact business growth. You will lead high-stakes campaigns, manage teams, and provide strategic counsel to executives, en...