Director, Customer Service Jobs in New York, NY

Take ownership of web strategy to transform our site into a premier conversion engine. Drive optimization, visitor engagement and analytics while collaborating across teams to enhance our online prese...

Optimize product development by leading cross-functional teams to define and drive strategic roadmaps, while prioritizing customer feedback and enhancing user experience for cutting-edge technology so...

Take ownership of plant operations by ensuring efficient, safe production while managing staff development, regulatory compliance, and cost controls. Collaborate across departments to enhance producti...

Take ownership of new business bookings and strategic account expansion in the FSAAS domain, engaging senior executives and driving growth through complex, consultative sales cycles with a focus on da...

Oversee global production operations for studio systems, ensuring efficiency and cross-functional collaboration. Lead teams in budgeting, scheduling, and resource management, transforming strategy int...

Lead the charge in optimizing North America's Skin Health operations through cross-functional team management, strategic planning, and effective stakeholder collaboration to drive project success and...

Empower consumer insights to drive product and marketing strategies. Combine research rigor with creativity to build a modern insights capability that enhances decision-making across teams and maximiz...

Join a team that leads Order Management across the Americas, ensuring accurate and compliant operations. Drive improvements, support growth, and develop a high-performing team focused on customer expe...

Deliver measurable outcomes by translating customer needs into scalable data solutions and optimized business processes. Lead cross-functional teams to drive data strategy execution while enhancing au...

Transform relationships with buy-side clients to optimize bond distribution and enhance market opportunities. Collaborate with trading and research teams to deliver superior client service and support...

Champion the finance function by delivering accurate, actionable numbers and guidance. Drive compliance and reporting while leading a lean team to elevate operational performance across multiple entit...

Manage business development for wealth management solutions, originating new sales, and building relationships with clients and strategic partners, while collaborating with internal teams to enhance s...

Develop and execute sales strategies to drive growth in the US wealth market, focusing on investment solutions for wealth managers and strategic partners. Build lasting client relationships while coll...

Advance operational excellence by leading service delivery, empowering teams, and driving continuous improvement initiatives that meet client needs while fostering a collaborative and high-performing...

Join a team that's redefining warehouse management in the cold storage industry. In this leadership role, you will oversee operations, enhance efficiency, and drive strategic improvements while ensuri...

Optimize customer engagement by leading a proactive Customer Success function, focusing on account growth, renewals, and strategic partnerships. Drive measurable outcomes and enhance client relations...

Manage financial operations for a large-scale, multi-source IT services program. Collaborate with enterprise partners and ensure accurate financial reporting, chargebacks, and support for invoicing. E...

Oversee financial operations for a global real estate services account. Direct budgeting, reporting, and compliance while collaborating with stakeholders to enhance financial performance and operation...

Pioneer global Orexin development programs by driving project management efforts. Partner with the Global Team Leader to oversee cross-functional teams, manage critical activities, and ensure project...

Unlock potential by leading growth operations with data analytics, strategic oversight, and cross-functional collaboration to drive organizational scalability and empower teams in a high-growth health...

Optimize operational strategies and processes to enhance Sales Engineering effectiveness. Drive cross-functional alignment, reporting, and resource planning to scale technical pre-sales operations in...

Transform technical operations by driving optimization and scaling efforts within Sales Engineering. Collaborate cross-functionally to enhance processes, improve reporting, and ensure operational exce...

Take ownership of translating product visions into actionable requirements. Collaborate across teams to refine priorities and ensure successful launch of software solutions while maintaining a strong...

Champion Factory's communications strategy and narrative to engage key audiences, enhance brand visibility, and navigate complex narratives within the AI and software domain while leading a strategic...

Champion exceptional customer service by managing Order to Cash processes, enhancing communication across teams, and resolving operational issues to ensure optimal service delivery within a dynamic be...