Director, Customer Service Jobs in Cleveland, OH

Lead and optimize stop-loss operations, ensuring seamless integration, compliance, and zero errors while empowering teams and enhancing the client experience in a dynamic environment...

Oversee the healthcare compliance program, ensuring adherence to regulations and policies while conducting investigations, training, and audits to mitigate risks and enhance transparency across client...

Lead the charge in tactical product management across multiple offerings, enhancing efficiencies, ensuring compliance, and aligning teams to optimize product strategies. Act as a liaison with stakehol...

Drive key commercial initiatives and strategic partnerships while leading cross-functional execution and managing stakeholder alignment to accelerate growth and operational effectiveness within a high...

Lead the charge in transforming digital marketing operations to enhance customer engagement and commercial success across the Americas, while shaping a high-performing team and modernizing our digital...

Manage plant operations, ensuring safety, efficiency, and collaboration across departments to drive performance and achieve business goals. Foster a culture of continuous improvement and employee enga...

Manage and execute high-impact internal meetings and events with senior leadership visibility. Leverage event expertise to build and oversee effective programs while collaborating with external partne...

Join a team that's elevating investor relations by developing strategies that enhance shareholder value and engagement while communicating clear, compelling business narratives to the investment commu...

Elevate your career by managing product lines and services, driving growth through strategic market analysis, vendor relations, and training initiatives. Lead product marketing and enhance customer en...

Lead the charge in crafting high-impact digital products that enhance forecasting and decision-making, navigating complex challenges at the intersection of business strategy, data science, and technol...

Champion comprehensive HR strategies across the U.S. and Canada, driving talent development, operational excellence, and employee engagement while fostering a culture of continuous improvement and str...

Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...

Lead the charge in building and owning tax and treasury infrastructure. Partner with cross-functional teams to ensure compliance, manage banking relationships, and develop scalable processes as we nav...

Elevate the future of product management by leading strategic modernization initiatives, melding strong execution with UX design thinking to create impactful digital platforms that resonate with user...

Discover a leadership role where you will drive risk management projects, collaborate with diverse teams, and ensure compliance across healthcare regulations, all while enhancing organizational strate...

Drive the optimization and support of ERP systems across multiple manufacturing businesses. Lead implementations, develop strategies, and ensure seamless integration to enhance operational excellence...

Elevate your career by driving data product innovation and strategy to enhance seller experiences, champion business growth, and collaborate across teams to identify market opportunities and implement...

Advance your career by optimizing complex deal processes and driving scalable efficiencies. Become a key partner to stakeholders across sales and customer success in shaping deal strategies and delive...

Unlock strategic execution and operational excellence by collaborating across R&D Quality, Audit, and Operational Excellence to drive meaningful initiatives, manage program priorities, and enhance bus...

Elevate customer relationships by managing a portfolio of accounts, ensuring renewals and driving expansion. Utilize data-driven insights and automation to provide exceptional service and foster long...

Explore your potential by leading product marketing for the public sector. Collaborate across teams, own strategic initiatives, and drive impactful messaging, ensuring our solutions meet the unique ne...

Oversee quality standards and improvements for installations at multiple client sites, ensuring adherence to safety and reliability norms while leading cross-functional teams to optimize processes and...

Drive a vibrant EHS culture through strategic leadership and collaboration. Empower stakeholders with expert guidance, ensure compliance, and elevate safety standards across all operations in a dynami...

Lead the charge in conducting financial analysis and business research to inform decision-making. Develop insights through comprehensive forecasting, trend analysis, and cross-departmental collaborati...

Inspire brand evolution by leading cohesive communications and strategic initiatives. Oversee a creative team and partnerships in delivering a unified brand narrative that captivates diverse audiences...