Director, Customer Service Jobs in Cleveland, OH

Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...

Take ownership of strategic initiatives to drive growth within key partnerships. Lead and develop a team of Senior Managers, aligning goals across functions while engaging directly with top clients to...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Shape an efficient service department through strong leadership, strategic staffing, and customer engagement. Drive profitability and performance while ensuring compliance and promoting continuous imp...

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...

Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...

Drive workforce management strategy, optimizing operations across multiple sites. Collaborate with leadership to enhance performance, provide strategic insights, and ensure effective staffing solution...

Advance your career by building a global partner strategy to enhance partnerships across diverse business units. Drive new partner acquisition and improve existing relationships to achieve significant...

Lead the charge in transforming multi-store operations across a broad region, ensuring profitability, high customer satisfaction, and operational excellence while collaborating with managers to achiev...

Lead our product marketing efforts to drive strategy, market growth, and segmentation for innovative public safety software. Collaborate with teams to translate product features into compelling messag...

Lead the execution of complex, high-value projects, ensuring alignment between customer expectations and operational delivery while managing multi-site teams and enhancing stakeholder relationships. D...

Join a team that's redefining product testing through innovative research solutions. Help deepen client relationships while ensuring exceptional customer experiences and driving growth, all within a f...

Unlock your potential by leading a $250M business to drive strategic growth, enhance customer solutions, and cultivate a high-performing culture while managing full P&L responsibilities in an applicat...

Transform customer experiences by leading cybersecurity service delivery. Oversee programs for federal clients, ensuring operational excellence and compliance while developing high-performance teams a...

Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...

Advance your career by driving sales strategy and capacity services. Leverage your logistics expertise to build strong partnerships and implement solutions within a dynamic team while managing complex...

Drive client success by overseeing Managed Services delivery, managing operations, and building crucial relationships across diverse cultural settings. Leverage consultative skills to align technology...

Lead impactful consulting initiatives, driving client success across multiple engagements while ensuring high satisfaction and growth in revenue. Collaborate closely with teams to deliver exceptional...

Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

Unlock potential by leading GTM analytics and revenue operations. Partner with leadership to enhance forecasting, reporting, and efficiency across the organization. Drive strategic planning while deve...

Transform compliance within a dynamic enterprise by designing and overseeing an effective Ethics and Compliance Program that aligns with regulations and promotes enterprise growth. Drive culture and a...

Lead global Accounts Payable and Cash Application teams, ensuring best practices, efficiency, and accuracy in transactions while driving continuous improvement in finance technology and maintaining re...

Join a dynamic team as a strategic leader in sales, driving growth and performance across the Midwest. Oversee multiple branches and empower a diverse sales force while nurturing key client relationsh...

Grow your career with a leader in collections strategy, overseeing operations to optimize performance and compliance while enhancing customer experience and leading high-performing teams in a dynamic...