Director, Customer Service Jobs in Cleveland, OH

Pioneer the Partner Success framework, establishing global strategies and governance to enhance partner capabilities, drive performance improvements, and ensure delivery excellence across a diverse ec...

Empower the future of Customer Interaction Management by owning a vital product portfolio. Collaborate cross-functionally to enhance customer experiences through strategic planning and actionable insi...

Pioneer the way in complex telecommunications deployments, managing projects from initiation to delivery while serving as the key escalation point for carrier issues and ensuring excellence in broadba...

Shape transformative operational strategies by leading process standardization and performance optimization, ensuring impactful service delivery through cross-functional collaboration and innovative s...

Accelerate growth by leading a dynamic sales team, driving customer acquisition, and enhancing strategies in eCommerce tax compliance to maximize value for clients and expand market share...

Pioneer a global reliability program by leading initiatives across 40+ manufacturing and 60 distribution sites, enhancing asset management, and delivering training to boost organizational capability i...

Advance healthcare performance by leading advisory consulting engagements, managing resources, and nurturing client relationships. Oversee deliverables and lead a team to enhance service quality and d...

Grow your career by leveraging your expertise in omnichannel engagement to enhance member experiences through data-driven insights, product management, and innovative solutions that align with operati...

Advance our sales strategy and leadership across diverse channels, enhancing overall performance through team development, channel expansion, and strategic partnership initiatives to drive revenue gro...

Elevate project outcomes as you lead global deliverable management for a complex multi-country initiative, ensuring compliance and operational success across teams and milestones while fostering colla...

Join a dynamic team to support product management tasks in a fast-paced, entrepreneurial environment. Drive P&L strategies and lead commercial improvement projects while collaborating across functions...

Lead the charge in maximizing growth with channel partners by developing and executing strategic marketing initiatives. Collaborate across teams to drive performance and optimize channel programs for...

Discover a transformative role where you will lead and scale Process Intelligence initiatives, driving enterprise-wide process optimization and value realization through data analytics and cross-funct...

Transform the enterprise reporting landscape by leading cross-functional initiatives, developing performance dashboards, and establishing data infrastructure to enhance decision-making and drive impac...

Partner with us to optimize supply chain solutions using technical expertise in APIs, data integration, and consulting. Collaborate with clients to design and implement best practices that drive effic...

Transform manufacturing processes and facility maintenance to enhance operational efficiency, drive continuous improvement, and ensure equipment reliability. Lead engineering teams to optimize safety...

Lead the charge in driving adoption of cutting-edge diagnostics services. Collaborate with partners, leverage industry knowledge, and ensure growth through strategic sales and client engagement, all w...

Join a team that leads the charge in frontend development, guiding a talented group to enhance our all-in-one platform. This role focuses on strategic direction and technical mentoring to meet custome...

Take ownership of strategic enterprise accounts, driving growth and customer transformation through executive engagement and multi-year account planning. Partner with key stakeholders to deliver measu...

Engage with teams to drive impactful product launches, harnessing data and creativity to craft compelling narratives. Lead a diverse team to enhance market presence and optimize growth strategies acro...

Strategize operational excellence by leading fermentation, production, and management for scalable growth. Collaborate with cross-functional teams to enhance efficiency, develop KPIs, and foster a cul...

Join a team that's driving AI-native software delivery by leading diverse tech teams, aligning strategies with business priorities while championing engineering excellence and operational effectivenes...

Lead the charge in fostering dynamic relationships with strategic healthcare partners. This role requires navigating complex client ecosystems, influencing decisions, and driving collaborative innovat...

Join us to drive revenue growth by building relationships and delivering innovative solutions. You'll work closely with key accounts, addressing their unique needs while leveraging a comprehensive por...

Create a high-performing Account Management team to drive renewals and grow customer relationships, leveraging data to inspire clients and enhance product adoption. Guide a collaborative approach with...