Director, Customer Service Jobs in Cleveland, OH

Lead operational transformation initiatives, manage cross-functional teams, and enhance client success strategies. Drive onboarding, product adoption, and value realization while ensuring scalable ser...

Reimagine business development by leading a global strategy for Software, Services, and CX. This role offers the opportunity to drive growth and profitability while managing risk in a complex organiza...

Lead the charge in delivering innovative technology solutions for our Technology, Media and Telecom clients, enhancing their strategic outcomes through effective collaboration and expert communication...

Join a team that's redefining market access through innovative data partnerships. Lead strategic collaborations, ensure data compliance, and drive insights that enhance decision-making and patient ser...

Transform quality systems to ensure product excellence while driving continuous improvement across manufacturing operations and maintaining ISO 9001/AS9100 certification. Collaborate cross-functionall...

Lead the charge in crafting marketing strategies for innovative medical devices. Collaborate cross-functionally to drive growth, enhance customer insights, and optimize portfolio management within the...

Join a team that's defining strategic partnerships and driving innovation across Global Commercial Operations. Lead category and sourcing teams in Data, Analytics, and Market Access, ensuring alignmen...

Optimize marketing strategy to elevate our presence in healthcare AI. Lead cross-functional initiatives to generate impactful content, drive revenue growth, and establish Qualified Health as the trust...

Elevate project delivery by leading complex initiatives from concept to completion. Manage resources, mitigate risks, and ensure timely, budget-conscious, high-quality outcomes while fostering communi...

Champion market expansion and strategic sales in the transformer industry, forging key client partnerships and driving compliance with industry standards while maximizing revenue and product line grow...

Leads all aspects of the 24/7 manufacturing operations and development activities of the plant to achieve short and long-term goals to meet customer and company expectations...

Join a team that’s shaping network operations by developing and maintaining advanced systems, applications, and configurations. You'll lead IT projects ensuring seamless service delivery and robust se...

Champion the growth of our Power Engineering practice by leading teams, setting strategic direction, and establishing standards, while driving business development within utility, renewable energy, an...

Manage the evolution of a foundational product platform, ensuring seamless integration of AI models and agents. Collaborate with cross-functional teams to optimize usage tracking, security controls, a...

Take ownership of platform evolution as you drive AI orchestration, ensuring reliability and security for internal teams. Collaborate with engineering to prioritize critical features and enhance user...

Transform sales strategy by leading a high-performing team focused on growth and innovation in the SaaS Healthcare IT sector. Drive new business and foster talent development while ensuring metrics an...

Unlock potential by driving strategic growth for national accounts, achieving sales goals, and identifying new business opportunities while supporting 3PL customers and enhancing organizational effici...

Grow your career with a leadership role that drives certification standards, oversees auditing processes, and fosters a culture of safety and efficiency across teams to achieve excellence in performan...

Drive operational excellence in Tier 1 Customer Support by developing data-driven strategies and enhancing customer experience through AI and automation. Collaborate cross-functionally to ensure high...

Lead the charge in enhancing diabetes care by managing field service teams and driving digital health solutions. Collaborate with sales to meet customer needs, strategize service sales, and ensure eff...

Empower growth by crafting strategic product marketing initiatives across diverse diagnostic solutions. Collaborate with cross-functional teams, drive market share, and ensure successful product lifec...

Lead the charge in scaling paid social strategies across channels, driving aggressive customer acquisition while optimizing campaign performance and leveraging data to inform creative decisions in a f...

Lead and motivate a Solutions Engineering team, driving strategic growth and customer adoption through innovative presales solutions and collaboration with internal stakeholders, all while fostering a...

Champion customer success by aligning innovative solutions with enterprise goals, driving measurable outcomes, and fostering strong partnerships. Utilize your strategic expertise to enhance customer e...

Lead efforts to enhance operational excellence and drive continuous improvement across manufacturing sites by partnering with leadership, executing strategies, and fostering a culture of accountabilit...