Director, Customer Service Jobs in Chicago, IL

Elevate financial outcomes by leading strategy, optimizing processes, and partnering with executives to drive sustainable growth and operational excellence across the organization...

Reimagine enterprise business strategies by driving transformational engagements with C-level customers. Leverage your expertise to craft innovative roadmaps and ensure sustained success through deep...

Join us to lead marketing strategy and execution in North America, driving growth and customer engagement for Advanced Wound Care. Collaborate cross-functionally to enhance market penetration and opti...

Manage workforce forecasting initiatives to enhance customer service operations. Lead a team to develop data-driven strategies that align staffing with demand while driving continuous improvement and...

Empower regional performance through effective R2R process oversight, ensuring high-quality service delivery and alignment with global standards while managing cross-functional teams and stakeholder r...

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Lead the charge in enhancing institutional loan servicing strategies, overseeing collections, and improving repayment outcomes by fostering collaboration across departments and utilizing data-driven i...

Join a team that's redefining cyber risk management, engaging clients to craft tailored insurance solutions while developing strong market relationships. Leverage your expertise in cyber insurance and...

Optimize forecasting strategies by leveraging data insights to enhance workforce planning, ensuring the Customer Service teams are equipped to meet demand and drive operational success across North Am...

Transform workforce planning by developing data-driven forecasts to enhance customer service operations across North America. Lead a dedicated team and collaborate with stakeholders to optimize staffi...

Lead the charge in developing data-driven workforce forecasts that align staffing strategies with customer demand, ensuring high performance and operational goals through continuous improvement and co...

Drive profitable growth by shaping commercial strategies and leading sales agreements in the Power Transformer market. Engage with customers and leverage expertise to enhance collaboration and busines...

Elevate global procurement operations by managing supplier performance and optimizing service delivery models in mission-critical environments, ensuring strategic alignment with operational expectatio...

Optimize the Enterprise Customer Success team across AMER, enhancing customer retention, satisfaction, and outcomes for large global clients while driving strategy in collaboration with cross-function...

Help us drive medical strategies in oncology by leading and mentoring a dedicated Field MSL team, fostering key opinion leader relationships, and collaborating cross-functionally to achieve clinical a...

Lead and mentor a high-performing Oncology MSL team to strategize and execute medical solutions, driving engagement with key opinion leaders while ensuring compliance and enhancing the company’s produ...

Join a team that's dedicated to driving success for key customers by managing relationships, developing outcome-focused strategies, and ensuring alignment on business goals while enhancing overall cus...

Lead the charge in underwriting complex pharmacy benefit deals, optimizing pricing strategies with cross-functional teams. Leverage automation and insights to enhance underwriting capabilities while m...

Champion the success of retail accounts by leading Salesforce Professional Services, driving strategic engagements, and maximizing value through deep industry knowledge and executive relationships...

Lead the charge in change management for enterprise digital initiatives, driving operational success and adoption of technology across the organization by collaborating with key stakeholders and foste...

Lead the charge in driving strategic alignment and operational excellence for a key division focused on enhancing buying power and creating value for members in the homebuilding industry. Innovate to...

Oversee major construction projects, driving design and execution from start to finish. Collaborate with diverse teams to deliver high-quality results on complex, multi-million dollar developments whi...

Champion project excellence by managing power solutions from RFP to closeout. Leverage communication and technical skills to ensure project objectives are met, driving safety, quality, and innovation...

Advance the growth of emerging business initiatives by designing and operationalizing commercial systems that enhance scalability. Collaborate across functions to overcome challenges and deliver innov...

Lead and inspire a high-performing automotive service team, driving operational excellence and customer satisfaction. Cultivate a culture of accountability while overseeing department performance and...