Director, Customer Service Jobs in Chicago, IL

Deliver technical project management excellence by coordinating multiple initiatives across engineering and business functions, ensuring alignment from planning to execution while navigating a matrixe...

Elevate continuous improvement initiatives across North America by leading a dedicated team to optimize processes, enhance service quality, and drive strategic transformation, ensuring seamless cross...

Transform your career by leading strategic real estate transactions across diverse commercial properties. Collaborate with teams to optimize outcomes while driving innovative solutions that align with...

Unlock potential by driving user experience improvements and collaborating with cross-functional teams on product strategies within a data-driven Lean AI environment. Shape processes and technology so...

Unlock potential by leading strategic Ecommerce initiatives, enhancing client engagement, and driving business growth. Guide a team to optimize digital shelf performance and navigate emerging commerce...

Advance client outcomes by leading a high-performing team of Customer Success Managers, driving retention, growth, and satisfaction metrics while shaping overall partnership strategy and addressing cl...

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

Deliver exceptional supply chain integration leadership across acquisitions, ensuring best practices, operational excellence, and strategic alignment. Drive initiatives that optimize buying, inventory...

Pioneer industry standards in digital identity and security. Lead strategic engagement and influence across key ecosystems. Collaborate with teams to drive innovation and ensure compliance with emergi...

Shape the future of strategic sourcing and supply chain operations, leading supplier base expansion and relationship development while ensuring robust procurement practices and inventory management to...

Drive cloud excellence by leading hybrid infrastructure operations and cross-functional collaboration. Manage a global engineering team to ensure scalable, secure, and automated platforms that support...

Join a team that's focused on expanding healthcare market penetration through strategic account management and cross-specialty engagement, leveraging deep relationships within key organizations to dri...

Lead the charge in operational turnarounds and financial restructurings. Collaborate with clients and stakeholders to implement strategic plans during critical times, ensuring effective solutions and...

Transform client engagement by owning a diverse commercial book across financial sectors, exceeding sales targets, and cultivating strategic partnerships through consultative selling and collaboration...

Champion the risk function by leading and developing a high-performing team, while ensuring effective management of underwriting, fraud prevention, and compliance to support robust growth in the freig...

Advance your career as a financial strategist, building essential FP&A infrastructure for a clinical-stage organization transitioning to commercial operations. Collaborate with R&D and leadership to d...

Drive customer engagement and operational excellence as you manage order processing, lead development initiatives, and enhance member interactions within a collaborative environment to achieve busines...

Join a team that's transforming customer engagement through strategic initiatives that enhance product adoption and satisfaction, while proactively addressing support needs to improve overall customer...

Drive the evolution of a UX organization into a strategic capability that enhances customer and business outcomes. Lead multidisciplinary teams and foster a human-centered approach to design across va...

Lead and develop a dedicated team driving sterile processing excellence. Oversee operations, ensure quality and safety standards, and foster a culture of growth while managing performance, schedules...

Champion cross-functional programs to drive product development, ensuring alignment to customer needs, operational capabilities, and business objectives across the product lifecycle from planning to s...

Lead transformative initiatives in private equity, driving operational and financial enhancements across portfolio companies, ensuring clarity and measurable outcomes through effective client collabor...

Transform enterprise systems into scalable platforms by aligning technology with business goals, optimizing processes, and driving automation. Collaborate across functions to enhance operational perfo...

Build strategic partnerships with SMB agencies, driving revenue growth by cultivating relationships and engaging clients with Yelp’s advertising solutions. Achieve sales targets in a dynamic, remote e...

Lead the charge in driving revenue growth by nurturing strategic partnerships with 3PL providers. Utilize analytical skills and entrepreneurial spirit to deliver innovative transportation solutions an...