Director, Customer Service Jobs in Birmingham, AL

Champion the strategic direction of the product portfolio, leading teams to define, develop, and enhance innovative solutions while ensuring alignment with market demands and business objectives acros...

Architect IT strategy to enhance operational efficiency, ensuring the effective leadership and development of IT teams aligned with organizational goals while overseeing project execution and staff ma...

Shape the future of medical devices by leading regulatory strategies, ensuring compliance across global markets, and mentoring a dedicated team. Empower innovation through effective communication with...

Build comprehensive training strategies for users of our platform, driving customer adoption and support. Lead initiatives across onboarding, asynchronous content, and customer education while ensurin...

Manage procurement governance and systems for seamless Source-to-Settle processes, collaborating with cross-functional teams to enhance efficiency, compliance, and service quality, ensuring audit-read...

Drive client success by managing key accounts, fostering long-term relationships, and delivering strategic solutions. Utilize your expertise in account management to exceed client expectations, grow r...

Elevate your career by leading business optimization and process improvements. You'll drive efficiency and compliance in donor centers while managing cross-functional teams to enhance plasma collectio...

Drive analytics excellence by leading data insights for major automotive clients. Collaborate cross-functionally to optimize reporting, enhance data management, and support strategic growth initiative...

Unlock potential by driving client success initiatives, enhancing internal operations, and coordinating cross-functional efforts to ensure enterprise accounts deliver measurable value while fostering...

Inspire strategic transformation by leading enterprise initiatives and driving collaborative project management efforts. Ensure timely delivery of impactful outcomes while enhancing operational effici...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Contribute to the development and execution of Payment Integrity programs, ensuring effective client implementations and exceptional onboarding experiences through strategic leadership and cross-funct...

Unlock potential by building and leading a new contact center team that enhances member experience through operational excellence and strategic partnerships while driving performance and quality from...

Join a dynamic team as you lead high-performance operations, supporting our rapidly growing partner ecosystem. Drive strategic initiatives, optimize processes, and enhance collaboration while making a...

Collaborate with technical teams to drive operational excellence and customer satisfaction, owning service strategy and relationships across local territories to achieve business growth and meet servi...

Drive strategic product vision for Pharma and Life Sciences, influencing stakeholders and delivering innovative solutions through cross-functional leadership and market insights, while managing the fu...

Drive market access strategies that enhance patient access and support the growth of innovative medical technologies. Collaborate cross-functionally to ensure effective reimbursement initiatives and e...

Transform construction cost data management by leveraging your engineering expertise to produce accurate and reliable estimates across diverse disciplines, ensuring high-quality deliverables that enha...

Lead initiatives to optimize revenue cycle operations, ensuring high claims performance and operational efficiency. Collaborate across departments, mentor teams, and drive enhancements in coding, bill...

Lead the charge in delivering cybersecurity solutions to mid-to-enterprise clients. Drive sales relationships, foster trust, and empower businesses to embrace digital transformation while ensuring rob...

Grow your career with a dynamic leadership role that drives regional commercial execution for innovative diagnostic solutions. Inspire and develop a sales team while collaborating with key healthcare...

Engage with executive leadership to drive enterprise risk management, compliance, and strategic guidance. Oversee contract risk, insurance, and cross-functional initiatives, fostering a proactive cult...

Drive operational excellence by leading a large Auto Claims team, ensuring effective claims handling, compliance, and superior customer service while fostering talent development and cross-functional...

Drive your career with this role as you build relationships and identify new business opportunities in the spa and hospitality sectors, leveraging your consultative sales expertise to exceed targets a...

Lead the design organization to craft user-centered experiences across mental health care. Empower teams to deliver strategic design solutions, shape business goals, and enhance clinical outcomes thro...