Director, Customer Service Jobs in Austin, TX

Accelerate progress at a leading global diagnostic films business by driving growth, enhancing operational excellence, and fostering innovation while managing cross-functional teams and engaging key c...

Drive product strategy and execution, leading a team of PMs to enhance growth, retention, and profitability across unique market verticals while prioritizing customer and Pro needs in a dynamic, AI-dr...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Lead the charge in transforming technology solutions as you guide a talented engineering team. Drive innovation and quality in software development while mentoring engineers and collaborating across t...

Pioneer innovative commercial learning strategies globally to enhance talent development and customer engagement. Lead high-impact initiatives, bridging strategy and execution, while mentoring teams t...

Champion product innovation by leading cross-functional teams to align customer needs with product development in the SaaS real estate market, driving growth through effective management and strategic...

Lead the charge in strategic market initiatives to elevate a diverse spirits portfolio. Shape key financial outcomes, foster distributor relationships, and drive category leadership while enhancing ov...

Partner with us to drive strategic business development and market intelligence. Lead qualification of commercial opportunities, support executive meetings, and cultivate key relationships to ensure i...

Shape the future of customer experience by leading the development of an AI-driven platform that enhances utility service interactions, ensuring seamless payment and service order processes in a high...

Engage strategic Financial Services accounts as a trusted advisor. Drive growth through proactive sales, expert relationship management, and innovative solutions tailored to complex enterprise challen...

Champion operational excellence by leading mobile and support functions, managing donor eligibility processes, staff scheduling, and quality control. Collaborate with directors to enhance service qual...

Build and manage strategic relationships with middle market private equity firms. Lead deal processes while collaborating across teams to execute financial solutions that cater to clients' unique need...

Drive impactful demand generation strategies for high-growth software markets. Collaborate with cross-functional teams to optimize performance, enhance the sales pipeline, and lead a team in executing...

Join us to ensure product regulatory compliance and safety through risk mitigation and effective life cycle management in the Electrical Markets Division. Collaborate globally to impact safety standar...

Deliver strategic oversight and leadership in healthcare reimbursement, ensuring compliance with regulations while driving revenue recognition and analytics to optimize financial performance and suppo...

Manage and oversee global employee benefits programs, ensuring compliance and excellence in service delivery across multiple markets while collaborating with cross-functional teams to optimize the emp...

Engage in strategic product marketing for GRC solutions, defining go-to-market strategies, crafting compelling narratives, and driving market excellence while collaborating across teams to enhance rev...

Help us develop and execute data-driven communications strategies to drive growth, manage reputation, and support enterprise-wide objectives. Lead a high-performing team while navigating complex stake...

Join our team to architect innovative sales strategies across a defined territory, fostering trusted relationships with key stakeholders as you drive solutions in musculoskeletal care for large employ...

Elevate your career by leading operational support for production environments, ensuring 24x7 continuity and efficient incident response. Collaborate closely with cross-functional teams to optimize se...

Unlock potential by managing client engagements and driving data solutions for Fortune 500 companies. Leverage your analytics expertise and strategic insight to deliver innovative results and enhance...

Lead the charge in optimizing the repairer experience through innovative product solutions and progressive automation, ensuring seamless integration within all repair markets and driving engagement me...

Engage with complex client accounts as a Senior Technical Account Manager, driving value through strategic consulting and deep telco billing expertise. Collaborate with cross-functional teams to enhan...

Optimize client success through proactive account management, driving retention and identifying growth opportunities for a portfolio of key accounts in a dynamic environment focused on IT services and...