Director, Customer Experience Jobs in Waltham, MA

Transform the landscape of data security by leading a strategic product line focused on agent-based solutions, driving innovation from inception to market success, and collaborating cross-functionally...

Serve as a pivotal Project Manager coordinating complex digital transformation rollouts. Collaborate with stakeholders across franchises to ensure readiness, guide training, and manage multi-wave depl...

Join the charge in shaping technical solutions by transforming stakeholder needs into actionable requirements, fostering collaboration within teams, and ensuring project success throughout the product...

Elevate global procurement operations by managing supplier performance and optimizing service delivery models in mission-critical environments, ensuring strategic alignment with operational expectatio...

Lead the charge in transforming health technology with deep expertise in laboratory services. Guide client relationships, drive operational complexities, and implement Epic Beaker solutions to enhance...

Empower innovation by leading a world-class engineering team to drive next-generation gas delivery and flow control product development, enhancing collaboration across functions and ensuring strategic...

Lead the charge in pioneering an Applied AI platform that transforms industrial automation. Drive strategic vision and tech direction while managing cross-functional teams, ensuring seamless user expe...

Tackle the development and execution of business strategies to expand customer accounts in key markets, securing new and repeat business across the company's service offerings, including genomics and...

Lead marketing strategies to enhance adoption and utilization of advanced robotic surgery systems. Collaborate closely with sales teams to launch new products and foster customer relationships, ensuri...

Lead the charge in managing client relationships and driving paid social strategy, ensuring alignment with business goals while leading a high-performing team and fostering cross-channel integration f...

Elevate client growth as you lead a dynamic team, driving impactful Paid Social strategies and nurturing high-level stakeholder relationships while ensuring financial health and channel integration ac...

Unlock potential by leading data operations and analytics in Medicare Advantage, driving quality improvements and stakeholder collaboration to ensure accurate and actionable data insights for informed...

Grow your career with a dynamic program management role supporting AI-driven healthcare initiatives for Veterans, overseeing comprehensive program lifecycle activities in a complex federal environment...

Drive innovative system-level engineering for our infusion pump platforms. Lead a skilled team to ensure compliance and quality in product development while collaborating with cross-functional departm...

Drive the cardiometabolic product marketing strategy by managing a team, shaping GTM processes, and ensuring successful new product launches across diabetes, hypertension, and weight management, while...

Advance your career by leading field operations in the fast-paced AV/EV segment. Oversee a geographically diverse team, drive performance across safety and quality metrics, and ensure operational effi...

Drive AI transformation initiatives that deliver measurable business value across the enterprise, enhancing operational efficiencies, decision making, and customer experiences through strategic partne...

Join a team driving innovative digital solutions in insurance, working closely with stakeholders to create scalable, secure architectures that transform user experiences and streamline API integration...

Transform technology solutions to enhance Digital Experience and API integration, ensuring security and compliance. Collaborate with teams to address stakeholder needs and design scalable architecture...

Join a team that's dedicated to enhancing customer success by managing post-sale relationships, driving product adoption, and ensuring measurable value, while collaborating across functions to optimiz...

Grow customer relationships and drive revenue by enhancing product adoption and renewals. Collaborate cross-functionally, analyze metrics, and act as a trusted advisor to ensure customer success and s...

Unlock potential by leading clinical reimbursement strategies across skilled nursing facilities, ensuring compliance and optimal performance through collaboration with multidisciplinary teams to enhan...

Unlock potential by leading the charge in product management for diverse professional development initiatives. Collaborate with stakeholders to drive strategy, enhance user satisfaction, and deliver i...

Lead digital engineering initiatives by mentoring teams and shaping strategy. Engage in architecture and execution to meet customer needs, while ensuring high quality and scalability in solutions. Dri...

Lead the charge in delivering transformative AI solutions by managing complex implementation projects. Collaborate across IT functions to prioritize customer value, ensuring successful outcomes throug...