Director, Customer Experience Jobs in Waltham, MA

Analyze and lead product and marketing analytics initiatives, guiding strategic decisions with data-driven insights. Collaborate with cross-functional teams to optimize performance, retention, and inv...

Join a team that's shaping the future of cybersecurity by leading global defense strategies. Oversee threat detection, incident response, and cloud security, while fostering innovation within a high-i...

Shape the future of SMB growth marketing by driving acquisition, conversion, and pipeline acceleration using AI insights and high-impact campaigns that inform data-driven decisions, executing hands-on...

Partner with us to drive global commercialization effectiveness by shaping and executing scalable frameworks, enhancing operational integration, and managing cross-functional initiatives in a dynamic...

Accelerate progress at a high-growth SaaS organization by leading the Product & Technology PMO, driving execution excellence across R&D initiatives and fostering strategic alignment to scale operation...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Lead the charge in optimizing HR technology strategies and platforms, ensuring seamless integration of AI and digital solutions. Collaborate with stakeholders to enhance HR processes and champion a da...

Unlock potential by leading global regulatory strategies for innovative I&I programs, guiding teams from pre-IND through Phase II. Foster key relationships with Health Authorities to ensure regulatory...

Lead and innovate enterprise data product capabilities, ensuring all digital products are supported by accurate, governed data. Collaborate with cross-functional teams to elevate data quality and driv...

Empower the creative vision of two student travel brands by conceiving, designing, and executing dynamic visuals, while mentoring a dedicated design team and driving brand evolution across all digital...

Lead the charge in shaping compelling visual identities and creative strategies for two student travel brands. Drive innovative design solutions, collaborate with stakeholders, and mentor a talented t...

Lead transformative mechanical engineering projects in biotech and pharma, designing efficient systems and ensuring collaboration across MEP disciplines to meet client requirements and achieve project...

Innovate within a dynamic leadership role, guiding product strategy and management to align with overarching goals. Collaborate across teams and engage with clients to drive product development, execu...

Elevate business growth by leading global partnership strategies, driving revenue through collaboration with large systems integrators and OEMs. Guide a team and cross-functional partners to maximize...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Lead the self-serve growth and engagement strategy, driving user activation and retention through a cohesive end-to-end funnel approach while fostering collaboration across teams to achieve measurable...

The Director of Growth will be responsible for expanding Connect America's presence in the Medicare and Medicaid health plan markets by identifying and closing new business opportunities. This role re...

Transform revenue operations by leading cross-functional initiatives, optimizing processes, and driving growth within the customer journey. Collaborate effectively to build a world-class function that...

Join a team that's redefining customer experiences by driving insights and creative strategies. As a Senior Customer Experience Designer, you'll lead cross-functional initiatives to enhance service de...

Shape the future of organizational strategy and capability within a thriving biotech firm. Collaborate with leaders and teams to enhance workforce effectiveness, streamline operations, and drive susta...

Join a customer-centric team to strategically guide enterprise clients in enhancing cloud security and driving adoption of innovative solutions within their multi-year cloud journey, while fostering s...

Advance transformative AI initiatives in healthcare by spearheading commercial strategy and key partnerships. Collaborate with C-suite leaders to build impactful business cases and streamline innovati...

Lead the charge in driving client growth and revenue across mobile growth clients by leveraging data-driven strategies and performance marketing expertise while mentoring a dedicated team in a collabo...

Shape the future of cloud sales by leading a team to drive revenue growth through strategic partnerships and distribution channels. Foster relationships with ecosystem partners to expand market presen...

Lead the charge in transforming customer experiences by executing data-driven strategies and innovative design methodologies, ensuring alignment with organizational goals while advocating for customer...