Director, Customer Experience Jobs in Seattle, WA

Join a team that's transforming design operations to enhance efficiency and collaboration. Leverage your experience to drive programs that boost team health and design impact, while navigating complex...

Empower customer success by managing SMB and midmarket portfolios, fostering relationships, ensuring retention, and driving growth through tailored solutions. Collaborate cross-functionally to enhance...

Lead the charge in driving e-commerce growth through strategic management of DTC and B2B channels. Collaborate cross-functionally to enhance customer experiences, optimize performance, and deepen bran...

Drive strategic product management and development for P&L impact, creating innovative features and enhancing customer experiences, while collaborating with cross-functional teams to optimize credit c...

Elevate customer experiences by driving product strategy and development. Leverage analytical insights and cross-functional collaboration to enhance credit card offerings and achieve measurable P&L im...

Transform the post-sale customer experience by leading the I2R value stream. Drive strategic initiatives, embed AI systems, and collaborate across teams to enhance engagement and retention in a fast-p...

Empower a strong revenue cycle strategy across admissions, billing, and collections. Collaborate with diverse teams to drive quality client results and ensure seamless execution while coaching leaders...

Explore the opportunity to lead revenue cycle management strategies for patient care and billing processes. You'll partner with diverse teams to ensure operational excellence and drive improvements wi...

Optimize client operations in the auto dealership space through digital transformation. Collaborate closely with stakeholders, enhancing system configurations and training while ensuring seamless busi...

Lead the development of an impactful content strategy that integrates AI tools, enhances cross-team collaboration, and aligns with marketing objectives to drive audience engagement and measurable outc...

Deliver innovative product designs by leading multidisciplinary teams, transforming user needs into compelling solutions. Drive high-quality execution from concept through production while pushing the...

Architect strategies for supplier management and cost optimization in electric motors and actuators. Lead cross-functional initiatives, ensuring technical and commercial alignment, while driving sourc...

Shape the future of GTM intelligence by leading AI strategy and insights. Drive impactful decision-making and operations, collaborating cross-functionally to harness AI tools for smarter business exec...

Unlock potential by leading healthcare analytics initiatives to optimize medical loss ratio. Collaborate across teams to identify trends and improve cost and quality outcomes, delivering insights to s...

Lead the strategic vision and operational excellence of children’s developmental services, managing a team of over 60 professionals to deliver high-quality, family-centered initiatives that enhance ou...

Transform data center design by leading global teams, establishing innovative standards, and ensuring project success through effective stakeholder management and collaboration with multiple cross-fun...

Shape the future of clinical operations by managing and enhancing cardiology services. Oversee implementation, quality management, and staff performance while supporting sales through site assessments...

Champion operational excellence through strategic logistics network transitions, optimizing supply chain and ensuring seamless collaboration across multiple business units. Drive end-to-end executions...

Advance video production by managing the full lifecycle of creative projects, ensuring high-quality output that aligns with brand standards. Collaborate with teams to deliver impactful video content f...

Lead the legal function by driving commercial contracts, privacy programs, and corporate governance while enabling swift business operations through effective risk management and structured playbooks...

Drive operational excellence in claims management, leading teams to achieve superior customer experiences and implement strategic initiatives for growth and improvement in property and liability claim...

Empower advisory firms by developing strategic marketing initiatives, guiding execution, and leveraging insights for growth. Collaborate across teams to ensure effective delivery and continuous optimi...

Architect and optimize impactful employee benefit programs for a diverse workforce, ensuring compliance and strategy alignment across Canada while collaborating with stakeholders to enhance employee e...

Unlock supplier performance across complex programs by leading strategy and execution. Collaborate with cross-functional teams to manage risks and ensure timely project delivery while driving continuo...

Optimize member interactions by building AI systems to elevate performance across frontline teams and AI agents. Collaborate with leaders to redefine quality monitoring and coaching workflows to ensur...