Director, Customer Experience Jobs in San Jose, CA

Drive the evolution of our Mid-Market Customer Success team, owning strategy, execution, and customer engagement while leveraging AI for enhanced efficiency and measurable outcomes. Collaborate with c...

Accelerate growth through strategic partnerships that drive pipeline and revenue. Build strong relationships with key stakeholders and collaborate across teams to deliver measurable business impact in...

Drive innovation and strategy in our Salesforce ecosystem. Collaborate with leaders across multiple functions to enhance customer connections and lead a high-performing team. Shape the future of CRM a...

Transform campaign management through strategic oversight and team leadership. Collaborate with internal and external partners to deliver innovative media solutions while nurturing junior team members...

Partner with us to define the strategy and execution of our Risk organization. Lead initiatives across Fraud, Credit, and Collections, aligning teams toward high-impact opportunities while ensuring or...

Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...

Join a team that's driving organizational change as a strategic HR partner, advising leaders and enhancing talent management in a dynamic global environment focused on alignment and business performan...

Drive quality management innovation by leading product strategy and development, ensuring effective workflows that enhance clinician performance and improve patient outcomes in healthcare settings acr...

Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...

Shape growth and retention strategies in the Assessments domain, guiding product direction and team development. Engage stakeholders, leverage market insights, and drive business results through innov...

Lead a customer support transformation that enhances onboarding, streamlines operations, and delivers outstanding service across customer tiers. Drive strategic initiatives to optimize efficiency and...

Join a team that's shaping the future of loyalty through AI-driven technology. Lead multiple engineering teams in creating innovative, scalable solutions that enhance customer engagement and drive mea...

Join a dynamic team to lead product strategy, embedding AI innovations while coaching a high-performing product organization. Collaborate with executives and engineers to drive impactful outcomes in a...

Lead the design evolution of user experiences, driving innovation and strategy while mentoring junior designers. Balance regulatory compliance and customer needs to create intuitive workflows in a com...

Join us to lead strategic product marketing initiatives, enhance brand positioning, and drive go-to-market strategies for AI, Marketing, and Data Platform products. Inspire a team and make a significa...

Champion customer experiences by leading executive briefings and engagements, collaborating with diverse teams to elevate strategic relationships and drive satisfaction through tailored presentations...

Unlock potential by driving product strategy for governance and compliance solutions. Lead cross-functional initiatives to enhance product competitiveness and customer satisfaction while ensuring alig...

Lead the charge in driving growth within strategic enterprise accounts by building strong relationships, uncovering opportunities, and delivering tailored solutions that enhance customer value and suc...

Elevate business outcomes by leading enterprise solutions consulting, driving strategy alignment between sales, product, and operations to enhance deal execution and scalability. Own launch readiness...

Accelerate progress at the forefront of AI-driven identity solutions, leading enterprise sales efforts in workforce management. Shape the future by driving product adoption and delivering value in a h...

Lead the charge in managing strategic accounts to enhance customer relationships, drive growth, and deliver integrated solutions while collaborating across departments to address challenges and maximi...

Accelerate growth by managing strategic accounts, enhancing customer relationships, and driving complex negotiations. Collaborate across teams to deliver integrated energy solutions while ensuring cus...

Optimize customer support solutions by redefining product roadmaps, driving innovative self-service experiences, and collaborating across teams to enhance user satisfaction for Amazon's diverse produc...

Lead creative production efforts while ensuring effective project management and resource allocation across multiple high-visibility client engagements. Collaborate with cross-functional teams to driv...

Drive the success of a high-performing sales team focused on mid-market client engagement and retention, guided by strategic negotiations and proactive demand generation, enhancing customer experience...