Director, Customer Experience Jobs in San Jose, CA

Drive global talent acquisition strategies to enhance recruitment and build a high-performing, inclusive team. Collaborate with leadership to align hiring practices, optimize processes, and leverage A...

Transform global Solutions Consulting by leading diverse teams across Value Consulting, Proposal Writing, Program Management, and Partnerships. Balance hands-on leadership with strategic oversight to...

Drive UI/UX strategy and product design across platforms, creating high-quality, user-centered experiences. Lead a design team, establish scalable design systems, and collaborate with cross-functional...

Elevate sales performance by developing and scaling a forward-thinking sales enablement strategy. Lead onboarding, ongoing skills enhancement, and sales methodology adherence while leveraging AI-drive...

Join us to lead the product strategy for a transformative Customer Engagement Platform, driving growth and innovation across a global portfolio with a focus on licensing, identity, and customer experi...

Drive the product strategy for a comprehensive commercial platform, overseeing multifunctional execution and leveraging cross-team collaboration to enhance customer engagement and operational efficien...

Lead and mentor a high-performing design team, driving product design strategy and delivering user-centric solutions. Collaborate with stakeholders to enhance customer experiences and foster a culture...

Reimagine the delivery of professional services by leading cross-functional teams to exceed customer expectations. Leverage strategic partnerships and expertise to drive project success, ensuring qual...

Drive client success through leadership and innovative strategies. Oversee a dynamic team, manage client relationships, and resolve complex issues to enhance client satisfaction and support commercial...

Contribute to the growth and satisfaction of enterprise clients by managing complex accounts, ensuring seamless execution and strategic alignment. Drive revenue growth and maintain relationships with...

Lead the strategy and execution of enterprise applications and data management. Own product roadmaps, ensure system efficiency, and build a high-performing team while driving innovation through AI and...

Lead the charge in shaping a high-impact Customer Success function. Oversee strategy, processes, and metrics to enhance customer retention and growth, ensuring scalability and revenue generation for t...

Lead the engagement and implementation of FDA cleared digital health treatments across healthcare systems, ensuring streamlined client experiences and adherence to best practices, while leveraging dat...

Elevate cross-functional processes as a Lead Technical Program Manager, driving development, adoption, and improvements across Product, Engineering, and Finance teams to achieve scalable operational s...

Champion client partnerships by leveraging strategic insights and data to drive business growth, aligning solutions with partners' objectives while facilitating transformative outcomes for stakeholder...

Innovate the consumer experience by leading product strategy and execution. Drive a high-performing team to enhance onboarding and insurance purchasing while aligning with cross-functional partners to...

Innovate and lead the development of impactful client education programs that enhance user experience, product adoption, and satisfaction across diverse learning modalities while fostering a high-perf...

Join a dynamic team to drive operational excellence across Business Units, ensuring accurate forecasting, insightful reporting, and effective execution. Collaborate closely with GMs to enhance perform...

Lead the charge in driving business growth by nurturing client relationships, delivering exceptional service, and mentoring teams for success. Your strategic mindset will unlock new opportunities and...

Drive a customer-centric transformation by leading a global team to enhance customer experience, streamline operations, and leverage AI for improved productivity and satisfaction across all business u...

Champion customer engagement and retention by leading AI-driven initiatives. Align cross-functional teams to deliver measurable value, fostering a culture of mentorship and innovation in product manag...

Lead transformative product design efforts by guiding and mentoring a skilled team, ensuring user-centered solutions align with business goals while enhancing the company’s design vision and innovatio...

Lead a design team to create exceptional user experiences, ensuring visual consistency and alignment with business objectives while driving innovation and mentorship within a dynamic high-growth start...

Transform guest experience through effective leadership in service departments, driving operational excellence and employee satisfaction while maintaining high service standards and compliance...

Join a dynamic team to drive commercial strategy and execution, enhancing customer engagement and optimizing benefits solutions. As a key player, you'll collaborate across departments to boost sales p...