Director, Customer Experience Jobs in San Jose, CA

Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...

Champion revenue growth by leading a high-performing sales team, driving account expansion, and developing effective strategies to foster customer relationships and achieve quarterly targets in a dyna...

Lead the strategic direction for high-impact client accounts, bridging business goals and integrated marketing. Drive cohesive, full-funnel strategies and ensure accountability for account health, sat...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Shape the future of customer support by leading AI-driven solutions for automated resolution, multi-channel strategy, and agent augmentation. This impact role drives performance metrics while defining...

Drive the GTM strategy and product execution for a cutting-edge SaaS offering. Lead technical initiatives, foster cross-functional collaboration, and engage with enterprise customers to deliver innova...

Lead the charge in operationalizing ecosystem strategies across multiple partners, enhancing co-sell and fulfillment processes, and developing scalable engagement models to drive revenue growth and ec...

Reimagine customer success within the Professional Services team by leading the charge in delivering strategic solutions and operational excellence. Drive initiatives to enhance client satisfaction wh...

Champion growth by driving B2B enterprise sales, expanding relationships, and closing multi-million dollar deals in a fast-paced environment. Engage with C-suite executives to develop tailored solutio...

Shape the future of workplace strategies by leading transformative initiatives across multiple high-profile locations. Drive operational excellence while ensuring financial stewardship and delivering...

Lead the Customer Success team to ensure client retention, satisfaction, and growth. Collaborate cross-functionally to drive adoption of our data intelligence platform and align customer objectives wi...

Champion the delivery of high-quality software through effective QA governance and strategic oversight. Lead enterprise-wide quality assurance initiatives and optimize testing processes using AI for b...

Shape the future of customer success on the West Coast, leading a high-performing team to drive customer retention and operational excellence while orchestrating strategic initiatives and partnerships...

Drive the strategy for Adobe's Enterprise GTM motions, aligning cross-functional teams and enhancing customer value through innovative initiatives and strategic leadership in a dynamic environment...

Lead the charge in transforming high-tech services with strategic planning, team leadership, and client engagement. Drive business success by managing delivery excellence and fostering innovation whil...

Unlock potential by leading UX/UI strategies to enhance digital experiences in healthcare. Drive product innovation and mentor designers while collaborating with cross-functional teams to deliver impa...

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

Accelerate marketing innovation in healthcare technology by leading strategies to enhance brand visibility and drive revenue growth through effective demand generation, pipeline management, and cross...

Join a team that's redefining cloud engineering. Lead innovative solutions and scale AWS platforms while driving strategic initiatives for a robust, secure infrastructure. Make impactful decisions in...

Tackle impactful leadership by guiding a high-performing team within the SMB sector. Drive strategic product vision and multi-year roadmaps while collaborating cross-functionally for innovative, custo...

Drive your career forward as a strategic leader, shaping product vision and execution for a global SMB portfolio. Collaborate across teams to deliver innovative networking solutions while fostering a...

Elevate our Workers’ Compensation product strategy through regulatory compliance, effective team management, and system alignment. Collaborate cross-functionally to implement state strategies and ensu...

Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Shape organizational success by leading transformative initiatives that enhance leadership development, drive employee engagement, and align talent strategies with business goals across the Engineerin...