Welcome to the Director, Customer Experience Category

This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.

What Does a Director, Customer Experience Do?

A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.

The Path to Becoming a Director, Customer Experience

Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.

Why Choose a Career as a Director, Customer Experience?

A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$231K - $285K *

Accelerate progress at the forefront of global regulatory affairs by leading strategies for IND/CTA approvals, ensuring product launches, and executing post-marketing initiatives in the oncology secto...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $140K *

Pioneer software sales strategies and revenue growth across North America, leveraging commercial execution, market insights, and product advocacy to enhance performance and capture high-value segments...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Engage with enterprise customers to drive revenue growth, foster lasting relationships, and lead strategic initiatives that align with company goals. Leverage your expertise in data solutions to trans...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$75K - $95K *

Shape the future of our workforce by leading strategic HR partnerships and benefits administration, ensuring compliance and fostering a positive employee environment across multiple locations...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Transform community-centered service strategies to drive quality improvement and operational excellence across a national network, ensuring sustainable growth and shared outcomes...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$180K - $230K *

Empower healthcare innovation by leading business development and complex project initiatives. Collaborate with multidisciplinary teams to drive significant advances in federal health programs and sca...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$270K - $310K *

Shape and elevate our People function as a strategic leader, driving hiring, development, and retention while leveraging technology to enhance systems that support organizational growth and employee e...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$135K - $140K *

Lead the charge in shaping and optimizing a dynamic web strategy across multiple corporate websites, ensuring exceptional user experiences that drive engagement and revenue while managing cross-functi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$230K - $250K *

Drive the strategic growth of a $200M business unit in Instrumentation and Control, focusing on revenue and market share expansion while fostering customer engagement and developing high-value partner...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$127K - $207K *

Take ownership of strategic channel sales growth, leading partnerships that drive revenue across carrier, wholesale, and indirect channels. Empower a high-performing team to optimize partner relations...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Transform brand recognition by shaping messaging and driving strategic communications. Own press relations, executive preparation, and targeted campaigns to elevate awareness among enterprise decision...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$101K - $204K *

Join us to lead the design for a critical product area, enhancing user experiences through innovative design practices and AI tools. Collaborate with multi-functional teams to influence design strateg...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $180K *

Empower your career by joining a dynamic sales team dedicated to enhancing Workday client success. Drive strategic initiatives and foster relationships within a flexible, remote-first culture, all whi...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $190K *

Transform the nonprofit landscape by leading partnerships that drive growth and revenue. You’ll optimize programs, engage high-value partners, and cultivate lasting relationships, ensuring sustainable...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $160K *

Shape the future of product management by driving product development that enhances merchant engagement and retention, collaborating with cross-functional teams to deliver impactful, data-driven solut...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$118K - $196K *

Reimagine pharmacy care by leading formulary development and utilization management in a collaborative environment while ensuring compliance with regulatory standards and enhancing patient outcomes th...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$149K - $267K *

Accelerate progress at the forefront of strategic finance, partnering with executives to enhance finance operations across products, driving innovation and efficiency in reporting, planning, and team...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$175K - $225K *

Lead impactful fundraising strategies and client engagements to strengthen healthcare and academic missions. Drive team performance and operational excellence while promoting growth and innovation acr...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $155K *

Optimize marketing operations by managing end-to-end campaigns and lifecycle programs. Collaborate with demand generation to enhance accuracy in reporting and support event marketing, leveraging exper...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $130K *

Empower your career by driving strategic growth in a dynamic Govtech vertical. Collaborate with clients to enhance government engagement through innovative solutions, while leveraging sales expertise...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Lead demand generation efforts, shaping strategy and execution to drive pipeline growth. Collaborate cross-functionally to optimize marketing efforts and measure success against revenue goals in a dyn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $125K *

Pioneer your next career step as a Regional Sales Director, focusing on driving revenue through innovative solution selling in the healthcare sector while collaborating with cross-functional teams to...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $100K *

Empower growth by managing and expanding a portfolio of B2B SaaS accounts. Build lasting relationships with finance and IT leaders, drive digital transformation, and collaborate with internal teams to...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $170K *

Transform partner success by managing top Home Service Professional relationships, offering strategic, data-driven insights to enhance growth, retention, and performance while collaborating across tea...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Drive strategic business development and growth in patient access services. Foster key relationships, develop proactive sales plans, and collaborate cross-functionally to exceed sales targets within t...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What skills are needed for a Director, Customer Experience?question toggle

    Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.

  • How much does a Director, Customer Experience make on average?question toggle

    While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.

  • Are there growth opportunities for a Director, Customer Experience?question toggle

    Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.

  • What industries need a Director, Customer Experience?question toggle

    Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.