Welcome to the Director, Customer Experience Category

This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.

What Does a Director, Customer Experience Do?

A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.

The Path to Becoming a Director, Customer Experience

Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.

Why Choose a Career as a Director, Customer Experience?

A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$180K - $230K *

Empower healthcare innovation by leading business development and complex project initiatives. Collaborate with multidisciplinary teams to drive significant advances in federal health programs and sca...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$115K - $130K *

Empower growth by leading strategic account initiatives, collaborating with teams to develop actionable plans, and leveraging industry insights for global expansion and client success...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$270K - $310K *

Shape and elevate our People function as a strategic leader, driving hiring, development, and retention while leveraging technology to enhance systems that support organizational growth and employee e...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$135K - $140K *

Lead the charge in shaping and optimizing a dynamic web strategy across multiple corporate websites, ensuring exceptional user experiences that drive engagement and revenue while managing cross-functi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$230K - $250K *

Drive the strategic growth of a $200M business unit in Instrumentation and Control, focusing on revenue and market share expansion while fostering customer engagement and developing high-value partner...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$117K - $147K *

Join as a Strategic Product Marketing Manager to lead impactful go-to-market strategies for major product initiatives. Collaborate across teams and leverage insights to drive growth in a dynamic finte...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $180K *

Join a team that's redefining IT operations and governance to cultivate a secure, compliant technology landscape. Lead initiatives, enhance risk management, and drive collaboration in a high-growth Sa...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Join a team that's leading the way in global IT project management, driving innovation and operational excellence across enterprise-level initiatives while ensuring successful delivery and alignment w...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$114K - $171K *

Shape and execute the delivery of complex, large-scale customer programs, ensuring successful implementation and relationships through collaboration, technical guidance, and process improvement. Lead...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$159K - $273K *

Champion transformative growth across the Revenue Cycle Management product suite by developing and executing go-to-market strategies that drive adoption, optimize pricing, and enhance customer value i...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$207K - $346K *

Join a dedicated team to provide expert medical reviews and insights for post-acute care. Collaborate with healthcare professionals to ensure quality service delivery and optimal patient outcomes in a...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $90K *

Join a dynamic team to grow and manage customer accounts, enhancing client success in fintech digital transformation. Collaborate with internal experts to drive client satisfaction, expand solutions...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $150K *

Shape the future of compensation management by collaborating to design, administer, and optimize compensation frameworks that align with business goals, driving performance through data-driven insight...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$134K - $201K *

Transform customer engagement by leading strategic sales initiatives for SaaS and cloud solutions. Prioritize opportunities, negotiate with C-suite execs, and maintain accurate forecasting to drive si...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$161K - $221K *

Transform the future of healthcare by leading a dynamic engineering team. Drive best practices in product development, scale operations, and collaborate with cross-functional partners to deliver innov...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $250K *

Pioneer commercial strategies as the top sales leader, driving revenue and growth across diverse product lines while building and coaching a performance-focused sales team. Engage with C-suite stakeho...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$127K - $207K *

Take ownership of strategic channel sales growth, leading partnerships that drive revenue across carrier, wholesale, and indirect channels. Empower a high-performing team to optimize partner relations...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Transform brand recognition by shaping messaging and driving strategic communications. Own press relations, executive preparation, and targeted campaigns to elevate awareness among enterprise decision...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$101K - $204K *

Join us to lead the design for a critical product area, enhancing user experiences through innovative design practices and AI tools. Collaborate with multi-functional teams to influence design strateg...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $180K *

Empower your career by joining a dynamic sales team dedicated to enhancing Workday client success. Drive strategic initiatives and foster relationships within a flexible, remote-first culture, all whi...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $222K *

Oversee the development and execution of data governance strategies across cross-functional teams, ensuring data quality, metadata management, and robust user-friendly platforms that drive adoption an...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$360K *

Lead the charge in strategic sales by developing and managing a high-performing team to maximize growth within corporate accounts, ensuring exceptional customer value and success through cross-functio...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$140K - $160K *

Join a dynamic team as a leader in strategic GPO relations, overseeing key partnerships and driving profitable growth in healthcare support services. Leverage your expertise to foster relationships an...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Empower high-impact enterprise clients by managing seamless implementations, ensuring quality execution and stakeholder satisfaction throughout the project lifecycle. Be the trusted advisor in a fast...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What skills are needed for a Director, Customer Experience?question toggle

    Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.

  • How much does a Director, Customer Experience make on average?question toggle

    While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.

  • Are there growth opportunities for a Director, Customer Experience?question toggle

    Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.

  • What industries need a Director, Customer Experience?question toggle

    Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.