This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Senior Manager, Fraud Operations
$95K - $132K *
Lead fraud operations, drive team development, and establish best practices in fraud detection to enhance risk policies across diverse platforms, ensuring effective management of application and card...
3 days ago
Director of Revenue Operations
$155K - $170K *
Transform the revenue landscape by optimizing data, systems, and workflows that drive growth across teams. Leverage your expertise to innovate forecasting and streamline operations, ensuring a cohesiv...
Reposted 1 week ago
Senior Director, Quality Compliance and Risk Management
$225K - $290K *
Innovate by leading quality compliance and risk management initiatives. Collaborate with diverse teams to ensure inspection readiness, data integrity, and vendor oversight throughout late-stage develo...
1 week ago
$120K - $145K *
Shape the future of payments by owning money movement, building reusable infrastructure, and driving end-to-end product management in a dynamic and ambiguous environment where your expertise will ensu...
3 weeks ago
Vice President, Marketplace Operations
$260K - $330K *
Transform the post-purchase experience by leading AI-powered operations that enhance customer satisfaction and operational efficiency. Collaborate across teams to innovate and drive measurable improve...
Reposted 4 weeks ago
Senior Marketing Operations Manager
$103K - $153K *
Manage and optimize marketing operations to enhance data-driven decision making. Lead the administration of marketing technologies, ensure data integrity, and streamline campaign processes while suppo...
2 weeks ago
AVP/VP, Client Services (RadScience)
$175K - $205K *
Transform client relationships and drive growth by leading strategic initiatives in scientific visualization, medical education, and digital engagement. Manage multidisciplinary teams and oversee acco...
3 weeks ago
Product Manager, Patient Onboarding & First Value
$122K - $204K *
Lead product outcomes and discovery for onboarding users, enhancing their CGM experience. Collaborate cross-functionally to define user value, reduce friction, and drive engagement through data-driven...
3 weeks ago
Director National Accounts - Coffee & Speed Oven Solutions
$125K - $150K *
Transform national account strategies by driving growth and strengthening key partnerships across multi-channel foodservice sectors. Collaborate cross-functionally to optimize operations and enhance c...
6 days ago
$125K - $150K *
Join a team that's driving client success in real world data solutions by managing key relationships, ensuring value realization, and identifying growth opportunities for enhanced account performance...
2 days ago
Senior Channel Manager, North Central
$110K - $130K *
Elevate growth by managing and expanding the channel ecosystem in North Central, fostering partnerships and driving enterprise sales strategies to maximize pipeline and revenue generation across strat...
1 week ago
$160K - $200K *
Join us in building a comprehensive compliance program that drives integrity and accountability as we transition into a commercial organization, ensuring adherence to regulatory standards and supporti...
4 weeks ago
$90K - $110K *
Accelerate progress at the forefront of veterans' health initiatives by leading project operations that enhance VHA's recognition of support organizations, ensuring quality, accountability, and effect...
1 week ago
$95K - $115K *
Join a dynamic team as a Project Manager, overseeing complex projects that enhance Veteran health outcomes within a prominent national healthcare initiative. Drive project execution through structured...
1 week ago
$90K - $110K *
Drive impactful health initiatives by managing the Elevated Risk Care Management program. Collaborate with stakeholders to enhance care for Veterans at risk, ensuring project success through rigorous...
3 weeks ago
Lead Director, Commercial Product Analytics
$100K - $231K *
Elevate the analytics strategy for payor-focused products, ensuring clear performance metrics and value stories while collaborating across teams to drive consistent reporting and measurement framework...
3 weeks ago
Consulting Manager - Workday Time Tracking & Absence
$150K - $190K *
The Consulting Manager for Workday Time Tracking & Absence will lead teams in delivering complex implementations and optimizations of Workday solutions. This role requires expertise in workforce time...
Reposted 3 weeks ago
$110K - $130K *
Drive project execution by managing multiple commissioning projects, ensuring high-quality delivery, financial performance, and team development while effectively communicating with clients and stakeh...
2 days ago
Senior Marketing Manager, Customer Engagement and Adoption
$127K - $217K *
Pioneer customer engagement strategies that drive product adoption and value realization. Collaborate across functions to create impactful marketing campaigns, enhancing customer relationships and max...
4 weeks ago
$150K - $180K *
Elevate sterility assurance and contamination control strategies globally. Lead risk assessments and foster best practices across our sterile manufacturing sites while championing continuous improveme...
1 week ago
$100K - $120K *
Drive the creation of a comprehensive customer support organization, integrating AI solutions and frontline teams. Design an escalatory lattice for seamless operations, ensuring high service standards...
4 weeks ago
Regional Account Director Automotive Digital Marketing (Lima)
$190K *
Transform dealership growth by delivering data-driven digital marketing solutions for automotive retailers. Leverage analytics and client relationships to enhance sales, service retention, and campaig...
2 weeks ago
Regional Account Director Automotive Digital Marketing (Lima)
$190K *
Lead strategic marketing initiatives for automotive dealerships, combining data analysis and relationship management to drive sales and customer retention across the Arizona-Nevada region. Join a team...
2 weeks ago
Associate Director of Paid Advertising
$110K - $130K *
Accelerate growth by leading and developing a high-performing paid advertising team. Drive strategic client solutions while overseeing campaign execution and optimizing workflows, ensuring industry-le...
3 weeks ago
Lead Director, Provider Performance Value-Based Care (Georgia)
$100K - $231K *
Shape strategic provider partnerships and drive innovative value-based solutions. Oversee entire contracting cycle to achieve quality and cost goals while managing complex negotiations and initiatives...
Reposted 2 days ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.