This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Senior Manager, Office of the CSO
$185K - $202K *
Join a dynamic team that builds a trusted security advisor function to enhance enterprise sales. Collaborate with cross-functional teams and drive innovation in security operations, ensuring effective...
1 week ago
Experience Design Lead | Remote - US
$110K - $130K *
Define the future of experience design by transforming insights into innovative solutions. Collaborate with cross-functional teams in a dynamic, remote environment to create impactful products and ser...
Reposted 2 weeks ago
Director, Customer Lifecycle Marketing (Open to Remote, Continental U.S.)
$113K - $150K *
Engage in innovative customer lifecycle marketing, blending analytic and creative strategies to enhance client outcomes, foster strategic partnerships, and drive measurable growth across diverse indus...
1 week ago
$130K - $150K *
Shape the future of talent management through innovative strategies, enhancing employee experiences with integrated performance and development solutions that drive growth and capability across the or...
2 days ago
Director, Commerce Media, Innovation & Growth
$155K - $170K *
Lead the charge in driving retail media innovation and growth, managing strategic partnerships and a team of specialists. Foster collaboration across client and agency operations while championing bes...
3 weeks ago
Director, Customer Implementations
$125K - $150K *
Join a team that empowers global implementation excellence by leading a dedicated team responsible for complex enterprise initiatives, enhancing customer value, and driving project success in a dynami...
2 weeks ago
Human Centered Change Director
$171K - $273K *
Transform customer experiences by leading strategic change initiatives and mentoring teams, enhancing executive relationships and driving large-scale transformation engagement success...
1 week ago
Director, Integrated Marketing & Programs
$180K - $210K *
Take ownership of integrated marketing strategy across multiple channels, focusing on campaign execution and alignment with product and sales teams to drive engagement and growth within enterprise IT...
1 week ago
$113K - $170K *
Transform client experiences by leading innovative event design and integration of AI-driven tools to create immersive environments that resonate with brand narratives, guiding projects from initial c...
2 weeks ago
Senior Manager, Consumer Tools and Technology
$120K - $145K *
Revolutionize operational excellence by leading cross-functional tech and process initiatives. Drive strategy, enhance customer experience, and ensure seamless order fulfillment while spearheading con...
Yesterday
Director, CX Data and Service Analytics
$137K - $182K *
Drive analytics strategy and scalable solutions for Service performance management. Partner with leadership to define metrics, oversee analytics team, and enhance member experience through actionable...
1 week ago
Senior Customer Experience Manager (CXM) - Strategic
$110K - $130K *
Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...
3 weeks ago
Senior Director - Customer Success, Auto Adjacent Solutions
$150K - $175K *
Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...
Reposted 2 weeks ago
Director, Parts Supply & Market Sourcing
$130K - $160K *
Drive the sourcing strategy and market access for parts supply, fostering relationships with key Asian suppliers while ensuring compliance and quality standards are met for operational excellence acro...
3 weeks ago
Senior Director, Platform Architecture - Remote
$160K - $200K *
Lead the technical architecture of a dynamic service platform, ensuring seamless integration, governance, and scalability. Collaborate with cross-functional teams to deliver robust APIs and AI capabil...
2 days ago
$200K - $250K *
Lead the charge in redefining customer experience by developing and executing innovative post-sale strategies. Build high-performing teams using AI and automation to enhance customer journeys, improve...
3 days ago
Senior Product Manager, Consumer Experience
$155K - $175K *
Join a pioneering team committed to building innovative consumer health solutions. Lead product strategy and execution from concept to launch, focusing on enhancing cognitive wellness for older adults...
1 week ago
Director, Sales - Consumer Financial Services
$141K - $165K *
Join us to leverage your 7+ years of sales experience in data-driven research, focusing on the consumer banking sector. Drive growth and build relationships with key clients while managing the sales p...
2 days ago
Director, Creative Strategy, Hers
$125K - $150K *
Transform the creative landscape by leading strategy that drives measurable growth. You’ll leverage customer insights and data to develop high-performing campaigns across multiple channels, elevating...
2 weeks ago
Director, Solutions Consulting - Central
$161K - $269K *
Lead the charge in developing a high-performing team of Solutions Consultants, enhancing customer engagements, and driving cross-functional collaboration to deliver exceptional value through strategic...
2 weeks ago
Director, Customer Operations Vendor Strategy & Execution
$199K - $279K *
Transform customer operations by leading global vendor strategies, enhancing service delivery, and driving operational excellence in a fast-paced fintech environment. Collaborate cross-functionally to...
2 weeks ago
Director, Customer Operations Vendor Strategy & Execution
$226K - $335K *
Advance your career by spearheading global vendor operations, enhancing customer experience, and optimizing performance across a rapidly evolving fintech landscape while driving innovation with AI and...
2 weeks ago
Director of Product, Delivery and Fulfillment Intelligence (Remote)
$229K - $321K *
Champion the Delivery & Fulfillment Intelligence Platform by defining strategy, managing resources, and developing innovations to optimize logistics operations for efficient, data-driven delivery solu...
3 weeks ago
Healthcare Consulting Senior Director - Patient Experience
$225K - $275K *
Drive transformative healthcare consulting initiatives, leading engagement teams to enhance client outcomes through innovative strategies and strong leadership. Shape the future of patient experience...
1 week ago
$125K - $150K *
Shape the future of clinical insights by leading HCP and pharmaceutical programs with a focus on delivering high-quality, impactful solutions while fostering relationships with key opinion leaders in...
3 weeks ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.