This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
$90K - $130K *
Drive customer success and expansion by managing the full sales cycle. Your role is pivotal in building long-term partnerships, supporting revenue growth, and aligning customer feedback with product d...
4 weeks ago
Director - Events Marketing Strategy
$120K - $160K *
Champion an enterprise-wide events marketing strategy that enhances brand authority, drives engagement, and impacts revenue across the organization. Lead a high-performing team to deliver measurable r...
2 weeks ago
$230K - $243K *
Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...
Reposted today
Director, Content & Editorial Strategy, B2B Commercial Marketing
$123K - $140K *
Develop and execute a B2B content strategy that drives demand, influences growth, and differentiates market offerings. Lead cross-functional teams to ensure engaging narratives resonate throughout the...
1 week ago
Senior Director, Client Partner
$150K - $200K *
Transform client relationships by leading portfolio management, ensuring delivery excellence, and driving business growth while engaging with senior stakeholders to innovate solutions and capture emer...
Reposted 2 days ago
Product & Design Director - Supply Chain
$127K - $237K *
Innovate supply chain capabilities by leading cross-functional product management, driving strategy, and optimizing performance across logistics, distribution, and vendor relations to enhance operatio...
1 week ago
Senior Director, Sales Enablement
$150K - $200K *
Accelerate progress at driving sales growth by leading a global sales enablement strategy. This strategic role requires partnership across functions to enhance sales performance and develop training p...
4 weeks ago
$130K - $160K *
Architect a comprehensive integration strategy, overseeing the design and governance of enterprise-wide data transfers and API frameworks to ensure secure, scalable, and reliable connectivity across a...
Reposted 2 weeks ago
$120K - $150K *
Champion operational excellence by leading and expanding card operations. Drive improvements through partnership, strategy, and the implementation of scalable solutions in a fast-paced fintech environ...
6 days ago
$180K - $283K *
Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...
1 week ago
Director, Product Management - A2A & Money Movement
$160K - $210K *
Join a team that's redefining bank payment solutions by leading product vision, strategy, and execution across multiple A2A payment modalities while managing a talented team dedicated to innovation in...
1 week ago
Senior Manager, Thought Leadership and Insights
$120K - $150K *
Lead the charge in transforming data into strategic narratives, collaborating across departments to enhance decision-making and drive sales growth. This role requires a keen analytical mindset and exc...
1 week ago
Director, Program Management - Experience Strategy (Sam's Club)
$90K - $180K *
Advance our Experience Strategy & Innovation by creating clear processes and frameworks that drive organizational efficiency. Collaborate with leadership to prioritize initiatives and enhance team ope...
2 weeks ago
Director, CMC Supplier Management
$130K - $160K *
Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...
6 days ago
Director of People Partnerships
$120K - $150K *
Create a transformative People Partnerships framework while leading and developing a dedicated team. Drive organizational effectiveness and elevate leadership capabilities to achieve business success...
3 weeks ago
Director, Product Management - Developer Experience
$219K - $369K *
Lead a high-performing product management team to enhance the developer experience through strategic AI-driven tools, ensuring collaboration across engineering and product teams to redefine software d...
2 weeks ago
Associate Director, Client Media Solutions
$85K - $105K *
Transform campaign management through strategic oversight and team leadership. Collaborate with internal and external partners to deliver innovative media solutions while nurturing junior team members...
1 week ago
Engineering Manager, Customer Studios
$220K - $400K *
Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...
2 weeks ago
$150K - $200K *
Transform enterprise strategy by leading high-impact initiatives across business functions. Collaborate with executives to enhance organizational effectiveness and drive measurable business outcomes f...
1 week ago
Director, Integrated Marketing Campaigns
$240K - $285K *
Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...
Today
$130K - $180K *
Shape growth and retention strategies in the Assessments domain, guiding product direction and team development. Engage stakeholders, leverage market insights, and drive business results through innov...
2 weeks ago
Director, Technical Program Management, Supply Chain
$120K - $150K *
Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...
3 weeks ago
$120K - $150K *
Drive customer operations excellence by leading end-to-end support services, optimizing processes, and fostering team growth. Shape a customer-centric culture in a newly centralized contact center to...
1 week ago
Senior Product Manager, Customer Experience (CX)
$169K - $188K *
Join us to drive the evolution of our digital customer experience by strategically enhancing end-to-end journeys. Lead initiatives that bridge business goals and technical execution, maximizing engage...
3 weeks ago
VP, Sales & Customer Experience - DEWALT Construction Technology
$145K - $259K *
Lead sales and customer experience initiatives to drive growth and market expansion in innovative construction technology. Collaborate with cross-functional teams to ensure exceptional customer journe...
4 weeks ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.