This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Sales Director, Retail - Northeast
$125K - $150K *
Discover a dynamic role driving revenue growth within a designated territory. Collaborate with a high-performing team to cultivate partnerships with retail pharmacies, present business solutions, and...
Reposted 2 weeks ago
Sr. Director, Product Marketing
$190K - $210K *
Empower the Product Marketing team to define categories and drive growth by developing compelling narratives, equipping teams for market success, and translating insights into customer value across es...
1 week ago
$130K - $160K *
Contribute to strategic enterprise account growth by leveraging your 8+ years of B2B SaaS sales experience, engaging C-level IT leaders, and delivering impactful business solutions through collaborati...
3 weeks ago
Director, Strategic Bank Sales - Merchant Services
$110K - $130K *
Build and manage partnerships with Financial Institutions by driving sales initiatives, generating leads, negotiating agreements, and delivering exceptional customer service in the dynamic Merchant Se...
Reposted 5 days ago
Director, VSL Customer Success
$125K - $150K *
Grow your career with a strategic role that unifies customer experience, driving effective adoption and measurable impact in K–12 education. Lead a high-performing team to enhance customer success acr...
4 weeks ago
Vice President, Sales - Retail
$160K - $200K *
Unlock potential by driving new business in the Retail sector. Leverage deep expertise to engage C-suite decision-makers and establish relationships that propel market growth. Lead strategic initiativ...
2 weeks ago
$125K - $169K *
Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...
1 week ago
Sr Director, Creative and Digital Experience
$150K - $180K *
Elevate customer engagement by leading innovative creative strategies across digital and omnichannel experiences, driving brand storytelling and optimizing performance for a dynamic health and wellnes...
5 days ago
Senior Manager, User Experience
$156K - $195K *
Transform user experiences by leading a talented UX team, ensuring design is research-driven and aligned with business goals. Engage in executive discussions to advocate for customer-centric solutions...
3 weeks ago
Director, Clinician Experience
$115K - $183K *
Lead initiatives to enhance clinician engagement and retention across diverse disciplines. Drive strategic improvements for workflow optimization, career development, and well-being, ensuring clinicia...
Reposted 3 weeks ago
$169K - $298K *
Pioneer new business lines in a fast-growing consumer market. Drive strategies from concept to revenue, collaborating across teams. Embrace hands-on operation to scale innovative solutions that levera...
Reposted 3 weeks ago
Associate Director of Search Experience
$110K - $130K *
Champion the development of a high-performing search experience team, driving innovative strategies and ensuring exceptional client outcomes while fostering talent growth and adapting to evolving AI s...
2 weeks ago
$125K - $165K *
Shape the future of healthcare product marketing by leading go-to-market strategies and launches within innovative solutions. Collaborate cross-functionally and represent the portfolio at industry eve...
1 week ago
Associate Director, Technical Product & Program Manager
$96K - $135K *
Join the team to drive agile execution in AI-enablement initiatives for enterprise clients. Operate at the intersection of product strategy and delivery, managing workflows and bridging communications...
1 week ago
Product & Design Director - Supply Chain
$127K - $237K *
Innovate supply chain capabilities by leading cross-functional product management, driving strategy, and optimizing performance across logistics, distribution, and vendor relations to enhance operatio...
Reposted 6 days ago
Director, Lodging Partner Acquisition
$164K - $205K *
Unlock potential by spearheading new lodging supply partnerships, sourcing and closing agreements that enhance our platform’s offerings across diverse booking channels, ensuring successful activation...
2 weeks ago
Sr. Product Manager, Travel Commerce Admin Remote
$100K - $127K *
Drive the strategy and execution of internal admin product solutions, enabling scalable governance and configuration for a comprehensive commerce platform that supports client needs across various mar...
Reposted 3 days ago
Senior Director, Transformation
$181K - $210K *
Lead the charge in executing multi-year Medicaid implementations, driving strategic alignment across teams, managing risk, and ensuring project success within budget and scope while fostering a cultur...
3 weeks ago
$198K - $283K *
Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...
Reposted 2 weeks ago
Director Workforce Management Ops
$125K - $175K *
Drive workforce management strategy, optimizing operations across multiple sites. Collaborate with leadership to enhance performance, provide strategic insights, and ensure effective staffing solution...
3 weeks ago
$400K - $450K *
Lead and inspire a high-performing sales team to engage F500 executives, driving complex sales cycles and fostering deep relationships to maximize revenue growth in the enterprise sector...
1 week ago
Vice President, Client Solutions - Retail
$160K - $200K *
Drive growth by cultivating strategic relationships with C-level Retail leaders, creating innovative business solutions, and ensuring client satisfaction while maintaining a consistent pipeline of opp...
2 weeks ago
Principal Product Manager, Consumer Digital Experience
$147K - $240K *
Transform consumer engagement by spearheading personalization strategies and enhancing digital interaction across global markets. Collaborate cross-functionally and lead the vision for effective consu...
1 week ago
$125K - $150K *
Drive the vision and execution of a 2D/3D design tool to enhance user experience, leveraging innovative workflows and robust metrics while collaborating closely with engineering, design, and various b...
2 days ago
Senior Manager, Office of the CSO
$185K - $202K *
Join a dynamic team that builds a trusted security advisor function to enhance enterprise sales. Collaborate with cross-functional teams and drive innovation in security operations, ensuring effective...
1 week ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.