This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Associate Account Director, Anchor
$80K - $120K *
Transform enterprise account management by ensuring operational efficiency and maximizing customer retention while supporting sales strategies to boost revenue and relationships...
Yesterday
Senior Director, North America & Consolidations
$220K - $353K *
Join a pivotal leadership role overseeing North America's accounting operations, ensuring compliance, and optimizing consolidation activities. Drive transformation initiatives, enhance governance, and...
6 days ago
$100K - $115K *
Shape the future of customer support by leading a dynamic team focused on delivering exceptional service. Drive operational excellence and enhance customer experience in a fast-paced B2B SaaS environm...
1 week ago
Senior Technical Account Manager
$100K - $130K *
Engage with complex client accounts as a Senior Technical Account Manager, driving value through strategic consulting and deep telco billing expertise. Collaborate with cross-functional teams to enhan...
3 weeks ago
$148K - $185K *
Take ownership of data engineering teams to transform raw data into insightful systems, driving business success through effective management of budgets, deadlines, and project schedules while fosteri...
2 days ago
AVP, Digital Product Management (Workforce Benefits) - Remote
$188K - $314K *
Elevate enterprise product strategy and vision to drive growth and innovation. Lead cross-functional teams in planning, executing, and delivering measurable value to meet long-term business objectives...
3 days ago
Managing Director - Note Finance
$125K - $255K *
Elevate client engagement by collaboratively crafting compelling presentations and pitches to support Corporate Bankers across various industries, driving unique insights and integrated strategies to...
1 week ago
Director, People Operations and Total Rewards
$110K - $235K *
Pioneer strategic leadership in People Operations, ensuring efficiency in HR practices, compliance, and technology governance. Drive employee experience and operational excellence by fostering partner...
Today
$90K - $130K *
Drive pipeline generation and market expansion by leading a high-performing sales development team. Leverage AI for efficiency, optimize strategies, and enhance talent performance in a fast-paced, reg...
1 week ago
$100K - $115K *
Contribute to client success by developing strategic partnerships and delivering exceptional service. Lead a high-performing team, manage project execution, and drive organic growth through innovative...
Yesterday
Director, Marketing Insights & Technology
$140K - $196K *
Shape the future of marketing operations by building innovative analytics and technology frameworks. Collaborate with cross-functional teams to drive data-driven strategies, elevate performance, and e...
3 weeks ago
$120K - $135K *
Innovate as a strategic leader owning demand forecasting and alignment across Sales, Marketing, Finance, and Operations. Drive revenue growth and inventory optimization while influencing executive dec...
2 weeks ago
UI/UX Director, Advisory Services - Payer Technology - Remote
$134K - $230K *
Champion innovative design solutions and lead a high-performing team to elevate digital experiences. Influence client strategies while driving business growth in a flexible, collaborative environment...
1 week ago
DIRECTOR OF REGIONAL SALES - MINNESOTA
$110K - $120K *
Advance your career by leading new business initiatives across diverse service brands. Drive growth, cultivate relationships, and achieve sales targets in a vibrant, collaborative culture that values...
1 week ago
Global Program Management Director, Commercial Equipment
$197K - $271K *
Help us shape the future of the Commercial Equipment portfolio through strategic program management, leading cross-functional teams, and ensuring program success from inception to completion while ali...
4 weeks ago
$90K - $130K *
Lead the charge in developing innovative go-to-market strategies for e-commerce and thrift retail solutions. Collaborate cross-functionally to clearly articulate product value, drive market adoption...
Today
Senior Director of Growth – Salesforce Practice
$200K - $250K *
Accelerate federal growth by leading business development for Salesforce solutions, shaping opportunities and building industry relationships to enhance our public sector footprint through strategic p...
3 days ago
$190K - $220K *
Elevate clinical strategy through peer-level engagement with CNOs, validating program designs and strengthening Stepful's brand in nursing leadership. Drive relationship-building and enhance sales pro...
1 week ago
Director of Client Success, Partners
$120K - $150K *
Shape the future of healthcare reimbursement by leading strategic partner relationships. As a key member of the Client Experience team, you'll develop and execute innovative strategies to ensure partn...
1 week ago
Director of Sales, Salesforce (HLS, FINS)
$130K - $180K *
Drive your career forward by leading strategic sales initiatives in regulated industries. Leverage your Salesforce expertise to cultivate partnerships, expand pipeline, and establish market leadership...
1 week ago
$240K - $350K *
Shape the future of AI education by leading comprehensive marketing efforts, driving brand growth, learner engagement, and B2B strategies. Collaborate with cross-functional teams to enhance market pre...
1 week ago
$130K - $160K *
Join us to build and lead a foundational People function that shapes company culture, attracts top talent, and drives organizational growth through innovative recruiting and performance management str...
Yesterday
Head of Customer Success & Operations
$191K - $204K *
Drive customer success and operations strategy in a hands-on role, leading provider onboarding, AI integration, and team development while ensuring PHI compliance. Lead the charge to create and scale...
Today
Project Manager, Operational Excellence
$82K - $100K *
Execute cross-functional projects to streamline operations and optimize efficiency while delivering measurable cost reductions and productivity improvements in a collaborative environment, driving a c...
5 days ago
Director of Product Management
$225K - $255K *
Lead & grow Product Management teams to enhance consumer engagement and experiences. Partner cross-functionally to strategize and execute innovative product solutions that foster community and drive b...
3 weeks ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.