This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Senior Technical Product Manager
$123K - $160K *
Shape the future of event data management by leading the product direction for data pipelines, collaborating with engineering to enhance data ingestion and governance, while optimizing cross-functiona...
Yesterday
Director, MarTech Content & Workflow Design
$143K - $273K *
Transform the MarTech landscape by leading content management and workflow initiatives. Drive strategic direction, enhance tools like Adobe Experience Manager, and mentor a high-performing team to opt...
Reposted 2 weeks ago
$95K - $105K *
Join a dynamic team to shape comprehensive lifecycle marketing strategies that enhance customer engagement and drive retention, while leveraging data insights across channels to maximize lifetime valu...
2 weeks ago
Business Operations & Chief of Staff
$160K - $229K *
Transform the operational backbone of a fast-growing company. Lead strategic planning, harness internal communications, and refine business processes to drive alignment and accountability as you partn...
4 weeks ago
$160K - $200K *
Lead new business development in the Telco vertical, engaging C-suite decision-makers to establish credibility, drive client acquisition, and execute strategic initiatives while maintaining a discipli...
2 weeks ago
Product Manager - Employee Support & Knowledge
$310K - $500K+*
Join a team that's redefining enterprise productivity by developing innovative collaboration tools. Harness your product management expertise to drive strategy, lead cross-functional initiatives, and...
3 days ago
Senior Director, Marketing Insights and Planning
$265K - $309K *
Transform marketing insights by unifying consumer, competitive, and market data. Lead a world-class team to drive data-driven segmentation and strategic decision-making, while serving as a chief advis...
1 week ago
Sr. Director, Customer Engagement & Loyalty
$200K - $220K *
Accelerate growth by leading our customer engagement strategies, focusing on a dynamic loyalty program that enhances member retention and drives sales through innovative marketing and customer-centric...
2 weeks ago
Lead Director - Product Portfolio Management
$100K - $231K *
Join a team that shapes the future of portfolio management through strategic leadership, guiding product development and execution across markets and segments to drive growth and optimize performance...
3 weeks ago
Director, Operations Excellence
$160K - $200K *
Join a team that's shaping the future of operational excellence through innovative training programs. Leverage your extensive operations experience to enhance learning initiatives, drive engagement, a...
3 weeks ago
Sr Director, Portfolio Management
$160K - $200K *
Lead strategic initiatives that enhance real estate portfolio management by analyzing data, optimizing asset performance, and guiding investment decisions while fostering team growth and continuous im...
1 week ago
Senior Product Manager, Commercial Solutions, MyHealthTeam
$185K - $200K *
Join a team that's dedicated to innovating commercial solutions that enhance patient engagement. Leverage market insights and collaboration to create impactful products that serve both patients and ph...
3 days ago
$130K - $160K *
Innovate and drive growth in the CPG and retail ecosystem by designing product-led acquisition strategies, fostering community engagement, and optimizing marketing operations to scale user activation...
5 days ago
Senior Director Software Engineering
$207K - $247K *
Join a team that's driving AI-native software delivery by leading diverse tech teams, aligning strategies with business priorities while championing engineering excellence and operational effectivenes...
Reposted 5 days ago
Director and Practice Lead, Data Engineering
$150K - $180K *
Drive the vision for a high-impact Data Engineering Practice, leading strategy, P&L, talent, and client engagement to transform enterprise data into strategic assets and AI-ready infrastructure...
Reposted 3 weeks ago
$95K - $115K *
Lead dynamic event production projects by ensuring optimal client satisfaction, managing labor teams, and enhancing operational efficiency in a fast-paced environment. Collaborate with Account Executi...
2 weeks ago
$172K - $260K *
Lead the charge in transforming customer experiences by driving exceptional design strategies and fostering collaborative partnerships within a dynamic team. Enhance service delivery and innovate proc...
1 week ago
Manager of Corporate Application Support Services
$87K - $109K *
Join a team that's dedicated to enhancing IT operations through leadership and innovative project management. Lead a high-performing group, optimize corporate applications, and drive efficiency and qu...
Reposted 3 weeks ago
$200K - $210K *
Deliver innovative AI solutions by leading a high-performing team, translating business needs into technology execution that drives business impact while adhering to enterprise governance standards an...
2 weeks ago
Enterprise Customer Success Manager
$97K - $148K *
Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...
3 days ago
Director, Managed Services (Remote)
$153K - $187K *
Lead the charge in managing comprehensive service engagements, driving operational excellence, and overseeing financial performance while ensuring exceptional client experiences and strategic delivery...
1 week ago
Account Director, Client Growth (Automotive)
$110K - $130K *
Accelerate client success by driving account growth and strategic partnerships across a diverse portfolio while leading expert teams to exceed expectations and deliver innovative marketing solutions...
1 week ago
Manager I, Customer Success Manager
$134K - $173K *
Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...
Reposted 1 week ago
Director, Digital Consulting | Transformation (Remote)
$185K - $200K *
Empower your consulting career by leading strategic digital transformations for enterprise clients. Drive growth, enhance client relationships, and ensure delivery excellence in a dynamic, high-impact...
2 days ago
$110K - $130K *
Help us drive success in the biopharma sector by overseeing customer portfolio management, building strategic relationships, and ensuring maximum value from our AI-guided protein discovery platform ac...
Reposted 2 days ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.